Wagnerenstrasse 15, 3800 Interlaken, Switzerland
#42 of 57 hotels in Interlaken
Guests' ChoiceBased on 256 hotel reviews
7.9Cleanliness
8.4
Comfort
8.2
Location
7.7
Facilities
7.7
Staff
9.2
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 22 June 2024
Geraldine
SingaporeThe bathroom had a musky smell. We had a car so no issues with the location but I imagine it could be inconvenient for those without.
As advertised, this was an apartment with lots of room for a family. Great staff and service, always with a smile. Very clean.
Stayed in June 2024
Reviewed: 20 June 2024
Kayley
South AfricaBreakfast was great, room was comfortable with great views
Stayed in June 2024
Reviewed: 20 June 2024
Juvy
IsraelNo aircon!
Very quiet and relaxing!
Stayed in June 2024
Reviewed: 16 June 2024
Rose
United StatesThe hotel is about a 20 minute walk from any form of public transportation. If you are coming up one side of the mountain (as I did) it feels like a very unsafe walk given there are no sidewalks, the road is windy, and drivers speed. I was unaware of this and had two big pieces of luggage which were very hard to drag up the mountain. The best way to get to the property is by taxi or renting a car for your stay. My friend also canceled on me last minute and I had booked a double room. Unfortunately the hotel was fully booked, so I was charged the full price for 2 people, but they kindly did not charge me for the breakfast for the second person.
Located in the mountain, very beautiful. Restaurant on premises. Nice staff. Helped me get a taxi. Had a great intro with maps and explanations of the area and things to do.
Stayed in June 2024
Reviewed: 13 June 2024
Arun
IndiaThe room was small in size and we had lots of luggage. So it felt a little cramped up.
The Property is very easily accessible from Interlaken West as well as East. It is highly recommended that one takes a Taxi to the hotel when one has baggage to lug, since the nearest bus stop is 10-12 mins walk. On taxi you reach hotel in 4 mins at the doorstep. We were received at Reception by Mattias, a very pleasant and friendly gentleman. In fact the entire staff at the hotel were very friendly and welcoming. We were given a room with a wonderful view of the sprawling country side and Mt Moonch and Jungfrau snow clad mountains.. we simply loved the view as well as the hotel
Stayed in June 2024
Reviewed: 12 June 2024
Subhroneel
Czech RepublicA slightly bigger room would have been better. But frankly, the view more than makes up for it. The hotel is a little difficult to access if you rely on public transports and you have family members who cannot walk with luggage. There is a 10- to 12-minute, slightly uphill walk to the hotel from the nearest bus station. If you have a car, then do not worry at all, there are plenty of parking spots available.
The view, the breakfast were splendid. But the best thing for me were the staffs. They were amazing, helpful, prompt, and efficient from the get go. Be that suggestions for planning a trip, getting problems regarding the room sorted or any other queries. They really made us feel like we were staying in a home!
Stayed in June 2024
Reviewed: 10 June 2024
Vickers
United StatesRooms are very small and location is remote. It would have been lovely if their was a free shuttle to town or bikes were offered without cost.
Staff and breakfasts were lovely.
Stayed in June 2024
Reviewed: 1 June 2024
Fiona
AustraliaKitchen could do with a few more things like microwave bowls & sharp knives
Location
Stayed in May 2024
Reviewed: 11 April 2024
Ashwin
IndiaVery Small bathrooms
Good property and can park the vehicle
Stayed in April 2024
Reviewed: 11 April 2024
Ria
IndiaThe 15 min walk from the station to the hotel specially with luggage but it is worth it when you check in and see the beautiful apartment
We booked an apartment, it was really spacious clean and convenient. The hotel staff was very helpful. It was perfect for a 4 day stay since we cook and wash our clothes in the apartment we booked. The views were amazing too. Special mention to all the hotel staff who were incredibly sweet and helpful
Stayed in April 2024
Reviewed: 1 April 2024
Rohit
IndiaThe location is near Interlaken but it's uphill with no public vehicle going there which requires us to carry bags ourselves which is hectic otherwise everything is nice, rooms are smaller but works.
The look and feel of the hotel is nice there is a common kitchenette as well which is great.
Stayed in March 2024
Reviewed: 23 November 2023
Samiksha
IndiaRooms aren’t sound proof, so sound travels between floors.
Beautiful property, amazing view from the room, clean and convenient
Stayed in October 2023
Reviewed: 17 October 2023
Goutam
United StatesThe approach street after getting down from the bus is uphill with no footpath and constant traffic making it hazardous and tiring with luggage. It is worse after sundown with minimal street lights. We had to spend good money on taxis every time after the first difficult walk.
The window view is excellent. The room was good. We liked the breakfast. Staff were courteous and helpful.
Stayed in October 2023
Reviewed: 15 October 2023
Nathaniel
GermanyGood Location not in the middle of Interlaken
Stayed in October 2023
Reviewed: 11 October 2023
Amrita
GermanyBathroom size
Mountain View, breakfast, hospitality of staff
Stayed in October 2023
Reviewed: 16 September 2023
Dean
United KingdomHistory
All the staff were h elpful and generous.
Stayed in September 2023
Reviewed: 15 September 2023
Anas
United KingdomKitchen staff not helpful, they need training to be more welcoming, instead of dismissing requests or turning faces to guests "us".
Fanatic location, excellent breakfast views to the mountains, extremely helpful receptionist.
Stayed in September 2023
Reviewed: 10 September 2023
Clive
United KingdomVery 1980’s 2-3* at best. Lino floors and ancient fittings - for a UK traveller it was expensive.
Old school hotel, full of kids the night we stayed. Great views out over the mountains. Big old fashioned rooms. Decent breakfast.
Stayed in September 2023
Reviewed: 10 September 2023
Fredrik
SwitzerlandSuper clean and nice rooms
Stayed in September 2023
Reviewed: 25 August 2023
Pavan
IndiaThe bathroom was too small. The the location was remote. We had to walk uphill without any pavements and had to watch out for incoming traffic.
The scenic view from the balcony was spot on. The main room was comfortable.
Stayed in August 2023
Reviewed: 25 August 2023
Heather
IrelandNo air con, no pool, breakfast buffet wasn’t replenished when foods started to run low.
Room was clean and beds were comfortable
Stayed in August 2023
Reviewed: 24 August 2023
Ashley
United StatesBit of a walk from town center on a road without sidewalks. Breakfast options a little limited if you have dietary needs, would recommend dinner in town over dinner at the hotel.
Close to Wilderswil for access to mountain activities. Rooms were nice and updated, and we had a lovely view of the Berner Alpen. Friendly staff, great drink recommendations.
Stayed in July 2023
Reviewed: 23 August 2023
Yolanda
United StatesNo air conditioning therefore need to open window and too much noise from the highway
Location
Stayed in August 2023
Reviewed: 23 August 2023
Darren
AustraliaNo air conditioning or fans provided so rooms quite hot even with windows open overnight. Rooms were small for 3 people.
Very welcoming and accommodating staff and restaurant with a beautiful view. Lovely old building and great breakfast. Also provided a takeaway breakfast when we had an early start before breakfast opened.
Stayed in August 2023
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