The only concern would be lack of air conditioning in the summer months. A Dyson fan is provided.

Everything was perfect. Location, facilities, extras. We had a wonderful time.

Stayed in September 2024

Missed airconditioning and weird to pay a fee when you order something.

The lake, the views

Stayed in September 2024

My daughter could think of nothing to improve! There was no air conditioniing but she said with the plans and windows open it was not a problem!

I booked this for my daughter and her partner. She also stayed at the Waldorf Versaille which actually had fireworks that she could see from her room overlooking the palace. She said your hotel exceeded that! Accommodation, service, breakfast, all top notch. Thank you for making my daughters stay so wonderful!

Stayed in August 2024

Very hot and although had a fan,air con would be better but it is an old style hotel.

Beautiful location,although boat journey after a flight and train was lovely but tiring.

Stayed in August 2024

Nothing

Beautiful location, the garden and spa were extraordinary

Stayed in July 2024

It’s situation and quality building

Stayed in June 2024

Nothing

Stay stay love this hotel everything was amazing

Stayed in June 2024

Nothing!

The experience . From the moment you arrived at the parking lot, reception desk, room, attention cards, service,...

Stayed in May 2024

My stay was too short :-( ! And unfortunately, the weather cooperated only partially and scantily. But nevertheless, a superb stay!

Well, right from the word go at the reception, I knew I found the right place. First and foremost, the great, GREAT Staff who not just guest but accommodated every oddball request - including that for my favorite dessert of Crêpes Suzette :-D !!! The food was superb, the wine awesome and the Aperol Spritz out of this world! My room was phenomenal with a giant bathtub in which I soaked every morning! Overall, an awesome, awesome, otherworldly experience in paradise!

Stayed in May 2024

The room was too warm for my taste - we turned down the heating in the evening but it stayed too warm during the night. It's only personal-I prefer 18-19 degrees at night. Nothing too bad:-)

The most beautiful views, a really great breakfast, lovely staff and a very calm and welcoming environment all over!

Stayed in March 2024

The rooms don't lean into the beautiful old style of the hotel and lack character, with basic furnishings that made it feel cold and clinical. We had a deluxe terrace room, the door of which was so close to the bed that we could barely open it. Bathroom also quite cramped, with toilet behind the door. No coffee or tea appliances in the room - instead shared appliances available in the hallway. This hotel has SO much potential to be astounding, yet the rooms and decor let it down.

Stunning views, grounds and exterior lakeside terrace. Spa area was lovely and the outdoor Gondola sauna was a nice touch. We also enjoyed delicious food at the restaurant and by the lake. Bed was very comfortable. Staff was also friendly and welcoming.

Stayed in March 2024

There was no dining possibility for hotel guests when they had a big party and as a client I had to find my own solution.

Historical hotel by the lake with lots of caches

Stayed in March 2024

+ Young & dynamic management + Location + Mix of modern & classic

Stayed in January 2024

Nothing.

Very stylish hotel with great spa facilities and beautiful garden. Super location. Highly recommended.

Stayed in January 2024

The room and bedding in the room smelt strongly of smoke, even though it was a non smoking room. And the room was extremely cold.

Great location on the lake. Friendly staff and nice atmosphere. Sauna gondola on the lake was amazing.

Stayed in January 2024

The stressful atmosphere at christmas dinner

Very friendly staff and perfect location. Spa not too busy

Stayed in December 2023

- Wifi

+ Location / Position + Historical building + Young and welcoming staff

Stayed in December 2023

Everything was good.

Location is perfect. 3 min from ferry and funicular to Rigi. Just by the lake, with a nice little spa, and perfect views. Breakfast is very good, dinners are okay (a bit overpriced). Room was spacious and with a gorgeous view of the lake right from my balcony. You can enjoy various hiking trails nearby, or cruise by the lake with a ferry, everything is easily reachable.

Stayed in October 2023

Air conditioning in the rooms would make the experience complete.

Many years since we last stayed here. The new owners have sympathetically renovated this jewel on the banks of Lake Lucerne. Fantastic location, great facilities, really excellent professional staff.

Stayed in October 2023

Everything

Stayed in September 2023

Nothing

Nature, view

Stayed in September 2023

Amazing location and feel good athmosphere

Stayed in September 2023

It was abnormally hot for this time of year and the room does not have A/C, only a small fan. It was hard to cool off at night.

Everything! This is definitely a special place to unwind and relax. From the rooms, to the views, the location, the food, the amenities, my expectations were exceeded. The breakfast has anything and everything you could ever want to eat (pastries, yogurt, eggs anyway, meats and cheeses, smoked salmon, donuts, coffee, champagne, cereal/granola and so much more). The sauna and steam room are a great way to unwind, followed by a paddle board or swim in Lake Lucerne. Truly a great experience! Be sure to catch a sunset, you won't regret it.

Stayed in September 2023

The rooms are finished to a high standard, but I feel it should have had a walk in shower as that was the biggest disappointment due to both bathrooms not offering a decent shower…

Stayed in room on the very top floor with excellent lake views, a very spacious suite with are own personal coffee machine. Equipped with two bathrooms ,tv and a free to use safe.

Stayed in July 2023