Via Montalbano 5A, 6900 Lugano, Switzerland
#5 of 41 hotels in Lugano
Guests' ChoiceBased on 185 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.2
Free WiFi
9.4
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End of dialog contentReviewed: 2 June 2024
Natashanb
HungaryWe stored bags after checkout and they accidently gave my sons backpack to another hotel guest but luckily they were able to contact the driver and get his bag back thankfully as it had his passport. Breakfast could have had more warm cooked foods. Have to walk 1km to the lake and 1km to the train station, in a residential neighborhood
Beautiful property and wonderful staff. Large rooms. Excellent views.
Stayed in May 2024
Reviewed: 12 May 2024
Abdullah
Kuwaitnothing
amazing hotel the best in lugano huge rooms and gave us a big upgrade very good facilities amazing and welcoming staff
Stayed in May 2024
Reviewed: 6 May 2024
Solveig
United StatesIt’s truly the description of luxury Where la crème de la crème is Really has a blast and loved the food and the staff! Recommended it %100000
Stayed in April 2024
Reviewed: 10 April 2024
Huston
United KingdomNothing
Outstanding location
Stayed in April 2024
Reviewed: 5 April 2024
Gerald
NigeriaNot much not to like, except the delivery of our orders was rather slow on the first 2 days. On the 3rd day, a young lady served us, and she was more attentive than the chap who served us on the 1st 2 days.
Very nice luxury boutique hotel. The general ambience of the hotel is really great.
Stayed in April 2024
Reviewed: 29 March 2024
Daniel
SwitzerlandThe dinner in the restaurant was fantastic
Stayed in March 2024
Reviewed: 24 March 2024
Annemarie
United StatesEverything was wonderful
Stayed in March 2024
Reviewed: 9 March 2024
Waleed
United Arab Emiratesnothing
nice view and location helpful staff great facilities
Stayed in February 2024
Reviewed: 17 January 2024
Khatia
GeorgiaLocation is absolutely beautiful, staff is very friendly and helpful. Breakfast is served with a lot of good food and drinks. Christmas decorations are amazing. Bar is great with live music.
Stayed in January 2024
Reviewed: 7 November 2023
Katalin
SwitzerlandThat one has to pay extra for the sauna ( and it is not marked on the website!!!)
Elegant, quiet, pleasant, comfortable, excellent food, excellent staff. Room was lovely, great view( suite) .
Stayed in November 2023
Reviewed: 21 October 2023
Marc
Germany5 star resort beautifully located on a hill with a breathtaking view over "Lago die Lugano". We felt absolutely welcomed by the hotel team and the complimentary services such as tennis courst and bike rentals were more than convenient.
Stayed in October 2023
Reviewed: 13 October 2023
Sergey
CyprusGreat location, service.
Stayed in October 2023
Reviewed: 19 September 2023
David
United StatesFar away from everything. Prices were very high with limited selection on food
Beautiful property with gorgeous views. Breakfast was wonderful
Stayed in September 2023
Reviewed: 17 September 2023
Jennifer
GermanyMichelin star restaurant was highly over rated and overpriced. A bit outdated but has that old world charm.
Beautiful location and extremely helpful staff. Large rooms with a stunning view.
Stayed in September 2023
Reviewed: 10 September 2023
Fatin
Saudi ArabiaNothing
The staff The location The music band at night Every thing
Stayed in August 2023
Reviewed: 21 August 2023
Jerome
SwitzerlandNothing
Friendly staff Perfect location Amazing view Great food at the restaurant Room is spacious and clean
Stayed in August 2023
Reviewed: 19 August 2023
G
NetherlandsStaff at front desk not “ fully awake” / on top of things One key per room is not very efficient Bit far from center but they have a great outside pool which others do not
Beautiful location, beautiful hotel, nice pool, great restaurant Make sure you book rooms with lake view!!
Stayed in August 2023
Reviewed: 15 August 2023
Aya
Saudi ArabiaAmazing location, staff and food We enjoyed everything!
Stayed in August 2023
Reviewed: 26 July 2023
Stephen
United KingdomNothing
It is an exceptional hotel brilliantly managed Superb in every way
Stayed in July 2023
Reviewed: 19 July 2023
Simona
SwitzerlandNothing
Everything
Stayed in July 2023
Reviewed: 18 July 2023
Chris107
United StatesWe loved the hotel, it was beautiful.
Stayed in July 2023
Reviewed: 13 July 2023
Maria
United Statesspa
Stayed in June 2023
Reviewed: 7 July 2023
Patricia
LebanonBreakfast can be better; croissants and viennoiseries not very good.
A beautiful hotel nested on the fill surrounded by the beautiful lake of Lugano. Paradise like views. Amazing helpful staff. All rooms are spacious; suites. Everything is clean. Parking provided. Would love to come back!
Stayed in July 2023
Reviewed: 10 June 2023
Earl
United StatesWe had some ants in our room
breakfast was wonderful
Stayed in June 2023
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