Centralbahnplatz 3-4, 4002 Basel, Switzerland
#15 of 68 hotels in Basel
Guests' ChoiceBased on 687 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.2
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 17 September 2024
Robert
CanadaLocation and best most comfortable beds
Stayed in September 2024
Reviewed: 16 September 2024
Chris
United KingdomLocation was perfect. Breakfast good. Room comfortable.
Stayed in September 2024
Reviewed: 12 September 2024
Dulcineia
SwitzerlandLocation is excelent! Right in front of the train main station and at walking distance to town. Check in is always easy and fast; staff super helpful
Stayed in August 2024
Reviewed: 5 September 2024
Barbara
AustraliaNothing
Fabulous reception staff.
Stayed in September 2024
Reviewed: 4 September 2024
Irfan
United Arab EmiratesLocation is perfect. Hotel rooms were spacious and clean. Staff very helpful. Wonderful experience.
Stayed in August 2024
Reviewed: 4 September 2024
Dina
United StatesN.A
Staff friendliness and location
Stayed in August 2024
Reviewed: 26 August 2024
Thipwimol
ThailandBreakfast was awesome!
Stayed in August 2024
Reviewed: 25 August 2024
Simon
United KingdomPrice
Staff assistance, breakfast
Stayed in July 2024
Reviewed: 23 August 2024
Judy
United StatesThis property was absolutely amazing! The location couldn’t have been more perfect right across the street from the railroad station. It was immaculate cool with air conditioning perfectly set up for all of our expectations and more! We will recommend this property to all of our family and friends!
Stayed in August 2024
Reviewed: 22 August 2024
Lynn
United StatesNone
Closed to train and tram
Stayed in August 2024
Reviewed: 12 August 2024
Namrata
United KingdomVery Clean and spacious Location very close to central town Fantastic customer service
Stayed in August 2024
Reviewed: 9 August 2024
Susan
United KingdomThere was nothing that we did not like.
We arrived very late at night and had a great welcome. The bed was very comfortable particularly the pillows ! Location for the train station was fantastic.
Stayed in July 2024
Reviewed: 6 August 2024
Janine
United KingdomThere was nothing that we didn’t like about the hotel .
Convenient for the station and airport and travelling around the town, the staff are fantastic nothing is too much trouble , the food is excellent and the rooms are lovely.
Stayed in August 2024
Reviewed: 2 August 2024
Ravi
IndiaHardly any Food options for Indians Veg, Ambience,
Room size, location
Stayed in July 2024
Reviewed: 31 July 2024
Alejandra
United StatesWhen we first checked in the room they it was very warm even with the A/C on. They changed us to another room in the back with a not so good of a view but A/C was a little better we still had request a fan to be able to sleep.
Professional staff and very helpful. For anyone visiting and looking for a place to eat the market place is the way to go many varieties on food great place to eat and walking distance from Hotel.
Stayed in July 2024
Reviewed: 28 July 2024
Diego
United StatesParking a little small, once we came back and there was no available spot. It's fist come first served. If full it's ok to use one of the electrical charge spots if empty, but not the car rental spots, they don't belong to the hotel.
Location is perfect right at the train station, and they have a parking that you can access directly from the Hauptbahnhof parking and get a reduced rate of 25.- instead of 35.- per day and including in-and-out privileges.
Stayed in July 2024
Reviewed: 28 July 2024
Pei
United StatesThe one queen sized bed is actually made of 2 single beds so there is a depression in the middle. It's a bit pricey for the quality provided but I guess it's the norm for Swiss.
The location is second to none. It sits right next to the train station and the centrum of the trams for the whole city. You have easy access to the airport and all major cities in Switzerland. The room is spacious and highly clean.
Stayed in July 2024
Reviewed: 26 July 2024
Paul
United KingdomNothing I could note
Very clean and comfortable. Close to the station, staff were friendly and very helpful. Breakfast was excellent.
Stayed in July 2024
Reviewed: 22 July 2024
Viviana
SpainGreat location, staff very friendly all the facilities in
Stayed in July 2024
Reviewed: 19 July 2024
Maria
PhilippinesEverything went well during our stay except for the presence of pick pockets lurking in the city. Also, there were three steps going to our room and these made it difficult for us to carry our suitcases. Nonetheless, we still enjoyed our stay in the hotel.
The location was excellent! The hotel is right across the central train station. The city center (Old Town) was easily accessible by tram. The hotel even provided us with free pass to the tram, anywhere in the city. The staff was very kind and accommodating. The room was spacious and had a couch.
Stayed in July 2024
Reviewed: 16 July 2024
Dezső
HungaryGreat place close to the SBB station - very good, silent room
Stayed in July 2024
Reviewed: 8 July 2024
Christopher
United KingdomClean and central and great staff
Stayed in July 2024
Reviewed: 8 July 2024
Peter
United StatesThe room was not ready at check in time. Usually not a big deal, but when you just stepped off a 9 hour plane ride with jet lag, it is a big deal. Luckily, I stayed many times at this hotel and it was always flawless. The rest of the stay was perfect.
Spacious and comfortable.
Stayed in July 2024
Reviewed: 2 July 2024
Stuart
United KingdomExcellent location
Stayed in July 2024
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