Centralbahnplatz 3-4, 4002 Basel, Switzerland
#16 of 68 hotels in Basel
Guests' ChoiceBased on 686 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 10 June 2024
Laura
United KingdomIt was all excellent
It was modern, updated and clean
Stayed in May 2024
Reviewed: 7 June 2024
Goedroen
BelgiumNothing really.the remote control of the tv disappeared during the day, but we got a replacement without hassle
Perfect location next to train station, yet no noise, breakfast seemed limited but had everything I liked. Quality stuff. The room was very spacious
Stayed in June 2024
Reviewed: 2 June 2024
Catrin
Switzerland/
Great hotel in a great location!
Stayed in May 2024
Reviewed: 31 May 2024
Issada
Thailandbest located to the train station, tram and restaurants the room room spacious
Stayed in May 2024
Reviewed: 29 May 2024
Patricia
AustraliaThe location was convenient close to the railway station but it was also dirty and uncomfortable with a lot of people sleeping rough and angry.
Size of room
Stayed in May 2024
Reviewed: 22 May 2024
Esther
Switzerlanda little too high price
Had no breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Wendy
United StatesEverything was great. Would have loved it if we could have gotten a king suite instead of a double bed.
Frazier (at the front desk) was amazing and so helpful with providing information and assistance with navigating the public transportation system. He had a great energy and was always smiling and eager to help! He made our stay fantastic and we are already planning our next visit!
Stayed in May 2024
Reviewed: 16 May 2024
Angelika
SlovakiaI had one of the corner rooms, 206. Was really spacious and comfortable. Breakfast I rated as good. Love the fresh orange juice, the quality of the bread and pastries. As a vegetarian I missed some options, to replace the cold cuts and some fresh vegetables would have been nice.
Stayed in May 2024
Reviewed: 14 May 2024
Katharina
AustriaThe location is great if you need to travel with tram or train. People around the station are a bit strange.
The interior was pretty! Room very clean and great value for money. I had a room to the back street which was great. Not noisy!
Stayed in May 2024
Reviewed: 29 April 2024
Peter121
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 28 April 2024
Sapir
IsraelNothing
It's a great location near the station, and the rooms are much better than expected. Everything was spotless and the rooms were well equipped. The staff were kind and helpful!
Stayed in April 2024
Reviewed: 27 April 2024
Vlad
GermanyPrivilege of the location can come at a cost of increased noise outside. Solid windows take care of 90% of the noise (trams, people hanging out next to the train station), but expect to hear some during the “quiet” hours.
Location is flawless for ease of access after you have arrived or about to leave Basel. Right in front of the hotel you have a selection of trams and buses that will take you wherever you need. Rooms are extremely spacious and comfortable and modern. You can also find a great place to get some work done which is not always the case even at solid properties. Breakfast is one of the best hotel breakfasts you will find, definitely recommended.
Stayed in April 2024
Reviewed: 25 April 2024
Walter
United StatesLike many hotels in Europe, getting the room to a comfortable (cool) temperature is difficult without opening the windows. Fortunately, we had a quiet room (away from the noise of the city) so we could keep the windows open all night.
The location of the hotel across the street from the main train station was great and made it easy to get around the city. The room was very large for Europe and comfortable. The staff were personable and very helpful. The bistro/cafe was great to get a coffee and croissant in the morning.
Stayed in April 2024
Reviewed: 16 April 2024
Sam
United KingdomBathroom was a bit dated compared to the actual room.
Central location right next to station. Room was very modern.
Stayed in March 2024
Reviewed: 15 April 2024
Esra
TurkeyNothing.
It was near the SSB. There was everything in the room like water, coffe etc. There was balcony. Room was clean. Personel was very helpful. We would like to stay again when we will come to basel.
Stayed in April 2024
Reviewed: 11 April 2024
Keith
United KingdomNothing
The staff were exceptionally welcoming and helpful. We had to book this last minute due to train connections issues and they were all so pleased to see us and helpful. The bar area was friendly and open to the public. Breakfast was excellent.
Stayed in March 2024
Reviewed: 11 April 2024
Peter
AustraliaEverything was great. Hotel manager and his staff were all wonderful. The only disappointment was having to leave to continue our holiday. We rate our stay - not ten out of ten - but twelve out of ten. Thank you Antoine for even assisting us with a short tour of Switzerland. We are looking forward to returning. Nothing
Stayed in April 2024
Reviewed: 10 April 2024
Sciullo
United StatesExcellent customer service by Front Desk team Loved their responsiveness and thoughtfulness in having 2 blankets and bowls waiting in our room for our 2 Golden Retrievers. They made the stay for my husband and me very pleasant
Stayed in March 2024
Reviewed: 19 March 2024
Dominik
SwitzerlandEven though facing the large square with the trams, there was not much noise from outside. And no noise from inside either, as people got up early to join the 4am beginning of carneval. As a result of this (and a missing alarm clock), we slept in.
Stayed in February 2024
Reviewed: 7 March 2024
Trevor
United KingdomWe suffered a little from outside noise of people outside of the station
Welcome was perfect. Room was clean and well laid out
Stayed in March 2024
Reviewed: 4 March 2024
Peter
United KingdomHouse keeping could have provided more milk cartons and food was expensive
Good location, room excellent,
Stayed in March 2024
Reviewed: 20 February 2024
Ayan
SwitzerlandExcellent well-located hotel. Large, nicely designed and furnished rooms. Great amenities and super clean. The wonderfully welcoming Front Office Manager - Fraser, is a real asset to this property. He provided us with excellent tips about Basel and all the best things to see and do. We will book this hotel again, without hesitation!
Stayed in February 2024
Reviewed: 12 February 2024
Mary
SwitzerlandNothing
Friendly service
Stayed in February 2024
Reviewed: 11 February 2024
Allanson
United StatesThe beds were very firm for my preference. Pillows were good. No other complaints.
Excellent location to the train station and centrally located for walking to sights and restaurants. Felt completely safe. Room was large and very nice. Bathroom was also very clean and great shower/tub.
Stayed in February 2024
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