Landstrasse 179, 7250 Klosters, Switzerland
#3 of 34 hotels in Klosters
Guests' ChoiceBased on 18 hotel reviews
9.1Cleanliness
9.9
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
10.0
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 18
Reviewed: 7 April 2024
Alexis
United KingdomFabulous and lovely staff
Stayed in April 2024
Reviewed: 28 August 2023
Jeanne
United KingdomNothing
Beautifully maintained.
Stayed in August 2023
Reviewed: 7 March 2023
Ian
IrelandNothing
Lovely old hotel in the centre of Klosters and the service was exceptional
Stayed in February 2023
Reviewed: 1 February 2023
Alexander
CanadaBetter glassware in the rooms, decor a little old world to attract young people, could use a hipper tech set up. Lobby could be more hip and a place with groovy furniture and music
Fantastic.
Stayed in February 2023
Reviewed: 8 November 2022
Teresa
SwitzerlandBeautiful hotel, excellenct staff, one of the best places we stayed at!
Stayed in November 2022
Reviewed: 28 February 2022
Steven
SwitzerlandNothing.
We enjoyed our short stay at the Hotel Vereina. Our room had a lovely view and was very spacious. The staff were friendly and helpful. We had a really interesting and tasty dinner at the RICE (the Asian) restaurant in the hotel.
Stayed in February 2022
Reviewed: 10 January 2022
Andreas
SwitzerlandThe stay at the beginning of January was a perfect success. It started with the friendly and very helpful check-in. The hotel is simply top in all respects – from the spa, to the rooms, and the restaurants. The whole staff is very friendly and helpful. I can only recommend it – A real gem in Klosters. Will definitely come back
Stayed in January 2022
Reviewed: 9 January 2022
Giulia
BrazilExcelent staff, very attentious and helpfull!! We got a room upgrade and the hotel is gorgeus.
Stayed in January 2022
Reviewed: 2 November 2021
Nick
Switzerlandtoo much single use plastics, lots of plastic bottles
good pool and spa, nearby mountains good for walking
Stayed in November 2021
Reviewed: 4 October 2021
Vitaly
SwitzerlandPerfect location, excellent breakfast, SPA and all facilities are just amazing and well organized, staff if super friendly and welcome ceremony was so informative and good that left us with no questions.
Stayed in October 2021
Reviewed: 11 November 2023
Carina
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 9 February 2023
Magda
SwitzerlandThere are no comments available for this review
Stayed in February 2023
Reviewed: 6 August 2022
Tamas
HungaryThere are no comments available for this review
Stayed in August 2022
Reviewed: 21 February 2022
Renee
United KingdomThere are no comments available for this review
Stayed in February 2022
Reviewed: 6 February 2022
Kunal
United Arab EmiratesThere are no comments available for this review
Stayed in February 2022
Reviewed: 4 February 2022
Owen
IrelandThere are no comments available for this review
Stayed in February 2022
Reviewed: 30 June 2021
Susan
United KingdomThere are no comments available for this review
Stayed in June 2021
Showing 1 – 18
Bishops Stortford, UK
Oludeniz, Turkey
Pembroke, Canada
Gili Trawangan, Indonesia
Sully, France
Diyarbakır, Turkey
Rialto, USA
Wandersleben, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content