Really nice and friendly staff, good location and authentic sustainable concept. We’ll definitely come again

Stayed in June 2024

CHF 6 for a bottle of still water at the table is a rip off, when the same is available free at breakfast and in the bedroom.

Breakfast was fine. Lunch in the sunshine on the terrace was delightful. Collection from and transfer back to the station made live a lot easier.

Stayed in February 2024

The restaurant menu can be improved.

Great service with warm greetings and professional courtesy. SPA area is relaxed yet with privacy.

Stayed in January 2024

Switzerland is expensive. Downhill mountain biking is not for me!

Staff was unbelievably nice, friendly, accommodating and made the stay fantastic! The facilities were very nice, plenty of things to do. We had good food and nice hiking, scenery.

Stayed in September 2023

na

Very friendly associates restaurant serves very original and tasty food

Stayed in August 2023

The air in the room got stuffy at night. The air circulation was not enough.

We had a wonderful stay. Excellent breakfast. Loved the selection including omelets made to order. The dinner was also excellent. The hotel was new and modern yet it had a cozy feeling.

Stayed in August 2023

It was the perfect spot to relax and unwind away from the city

Stayed in July 2023

Can not think if anything

Large room and beautiful bathroom area very wall appointed. View from the balcony stunning mountain views and the lake. The spa area at this hotel was great. Breakfast there was a great choice, with eggs cooked to order. Staff and hotel manager very welcoming and informative of the best places to visit during our short trip. Would return to this hotel

Stayed in July 2023

Nothing, it was perfect

Beautiful modern architecture whilst maintaining a Swiss theme, excellent parking underground and rooms with a view.

Stayed in July 2023

amazing rooms. comfy beds

Stayed in March 2023

I think the breakfast could have more options, like more fruits and nuts

very polite people and big room

Stayed in March 2023

gorgeous interiors

Stayed in March 2023

need to prebook the restaurant which is not cheap

New & stylish

Stayed in February 2023

the service at the breakfast was not good. had to constantly ask for what I ordered only for them to forget.

wonderful hotel with excellent spa and rooms

Stayed in January 2023

Despite all personnel was trying their very best and, individually, they are all very nice people, it felt there is an overall lack of organisation. Rooms were made very late in the day (we would find the cleaning lady in the room at 3pm when coming back from skiing). On the first day we found the saunas off and needed to wait an hour to use them (they simply forgot). We could give a lot of other small example.. all to say that with a bit more attention to details in the service, the stay would have been rated higher

Very new and excellent facilities, loved the SPA and indoor pool and the room was large and cozy. Great to have daily activities planned for you (in addition to skiing). The yoga teacher was great. Breakfast was also great, had plenty of choice, both on the buffet and a la carte. Easy to reach with a short walk from the train station.

Stayed in January 2023

Breakfast was a little disorganised or missing items at times but staff was always positive and available to fix the issue. For the hotel restaurant Twist, we would have loved also a more varied menu for repeat guests like us, as the choices were limited or veering towards expensive. A note on the cost of tap water, which we found too expensive (6 CHF) compared to a bottle of Coke or a cocktail.

Such a relaxing place after a long day in the mountains around Arosa. Amazing new hotel with super professional staff and modern facilities. A great spa to exercise and relax, wonderful cozy rooms that are quiet and comfortable with contemporary design. Super central and close to all there is to do in Arosa. We loved how welcoming they are with dogs, and our puppy was certainly happy to stay at the Valsana! We were also surprised by the many interesting activities that the hotel proposed daily. We will gladly be back.

Stayed in August 2022

Breakfast is a buffet (very nice although a bit repetitive for 7 days), but (super nice) coffee is served by the staff. and service in that context is a bit slow when you drink more than one cup... Arosa is a great location to do trails (which we did), but do not expect a charming Swiss village :-)

Very nice hotel, respectuous of the environment, super friendly staff, comfortable room Sauna (towels allowed but not swimming suit), and relaxing pool Nice restaurant at the hotel for some evening dinners

Stayed in July 2022

Nothing

Lovely, recently updated large rooms, very kind and attentive staff. Excellent breakfast offerings and very nice restaurant. Loved location with bike rentals in the building and abundance of trails minutes away

Stayed in July 2022

Breakfast was simply terrific

Stayed in July 2022

Room and view and that is what we paid for.

Excellent property and General manager took special care of us. even drove us back to the station. very nice stay in this Hotel.

Stayed in July 2022

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Unique, sustainable alpine hotel in carefully maintained surroundings near Arosa railway station and Obersee (lake). Warm welcome by the Director and staff. Large glass windows (in rooms, restaurant, SPA) and spacious balconies / terraces provide unique views of the mountain landscape and the lake. Excellent food and attentive service. Wonderful SPA with a variety of relaxing rooms. Sustainably designed, charging stations for e-cars, arosa card. Unfortunately, our stay was only short - we will be happy to come back for a longer time.

Stayed in June 2022

huge and comfortable room, great bathroom, nice mountain view

Stayed in March 2022

Amazing staff, amazing food, excellent room and overall fantastic experience. Cannot say enough how lovely this hotel is, one of our favorites in Switzerland! We really enjoyed the in-room fondue experience, and especially appreciated the warm welcome for our little dog.

Stayed in February 2022

breakfast choice was a little limited

the room with very bathroom, the view schoss the lake, the spa and the gym on the 1st floor

Stayed in February 2022