Breakfast buffet open to clients' dogs. Friday evening loud music played by the hotel on its terrace.

Excellent service from the front desk and housekeeping staff. Perfect location in Arosa

Stayed in August 2024

There was street construction next to the hotel it was little noisy

The staff are very friendly and helpful

Stayed in August 2024

No fresh fruit at breakfast

Bed

Stayed in August 2024

Excellent location Good breakfast Very kind staff Good vibes on Friday evening with Live DJ and good cocktails.

Stayed in July 2024

Liked it all

Liked everything, can’t praise it enough. Thoughtfully decorated, very comfortable

Stayed in June 2024

Amazing hotel with a lovely spa area and super delish food.

Stayed in June 2024

Really nice and friendly staff, good location and authentic sustainable concept. We’ll definitely come again

Stayed in June 2024

CHF 6 for a bottle of still water at the table is a rip off, when the same is available free at breakfast and in the bedroom.

Breakfast was fine. Lunch in the sunshine on the terrace was delightful. Collection from and transfer back to the station made live a lot easier.

Stayed in February 2024

The restaurant menu can be improved.

Great service with warm greetings and professional courtesy. SPA area is relaxed yet with privacy.

Stayed in January 2024

Switzerland is expensive. Downhill mountain biking is not for me!

Staff was unbelievably nice, friendly, accommodating and made the stay fantastic! The facilities were very nice, plenty of things to do. We had good food and nice hiking, scenery.

Stayed in September 2023

na

Very friendly associates restaurant serves very original and tasty food

Stayed in August 2023

The air in the room got stuffy at night. The air circulation was not enough.

We had a wonderful stay. Excellent breakfast. Loved the selection including omelets made to order. The dinner was also excellent. The hotel was new and modern yet it had a cozy feeling.

Stayed in August 2023

It was the perfect spot to relax and unwind away from the city

Stayed in July 2023

Can not think if anything

Large room and beautiful bathroom area very wall appointed. View from the balcony stunning mountain views and the lake. The spa area at this hotel was great. Breakfast there was a great choice, with eggs cooked to order. Staff and hotel manager very welcoming and informative of the best places to visit during our short trip. Would return to this hotel

Stayed in July 2023

Nothing, it was perfect

Beautiful modern architecture whilst maintaining a Swiss theme, excellent parking underground and rooms with a view.

Stayed in July 2023

amazing rooms. comfy beds

Stayed in March 2023

I think the breakfast could have more options, like more fruits and nuts

very polite people and big room

Stayed in March 2023

gorgeous interiors

Stayed in March 2023

need to prebook the restaurant which is not cheap

New & stylish

Stayed in February 2023

the service at the breakfast was not good. had to constantly ask for what I ordered only for them to forget.

wonderful hotel with excellent spa and rooms

Stayed in January 2023

Despite all personnel was trying their very best and, individually, they are all very nice people, it felt there is an overall lack of organisation. Rooms were made very late in the day (we would find the cleaning lady in the room at 3pm when coming back from skiing). On the first day we found the saunas off and needed to wait an hour to use them (they simply forgot). We could give a lot of other small example.. all to say that with a bit more attention to details in the service, the stay would have been rated higher

Very new and excellent facilities, loved the SPA and indoor pool and the room was large and cozy. Great to have daily activities planned for you (in addition to skiing). The yoga teacher was great. Breakfast was also great, had plenty of choice, both on the buffet and a la carte. Easy to reach with a short walk from the train station.

Stayed in January 2023

Breakfast was a little disorganised or missing items at times but staff was always positive and available to fix the issue. For the hotel restaurant Twist, we would have loved also a more varied menu for repeat guests like us, as the choices were limited or veering towards expensive. A note on the cost of tap water, which we found too expensive (6 CHF) compared to a bottle of Coke or a cocktail.

Such a relaxing place after a long day in the mountains around Arosa. Amazing new hotel with super professional staff and modern facilities. A great spa to exercise and relax, wonderful cozy rooms that are quiet and comfortable with contemporary design. Super central and close to all there is to do in Arosa. We loved how welcoming they are with dogs, and our puppy was certainly happy to stay at the Valsana! We were also surprised by the many interesting activities that the hotel proposed daily. We will gladly be back.

Stayed in August 2022

Breakfast is a buffet (very nice although a bit repetitive for 7 days), but (super nice) coffee is served by the staff. and service in that context is a bit slow when you drink more than one cup... Arosa is a great location to do trails (which we did), but do not expect a charming Swiss village :-)

Very nice hotel, respectuous of the environment, super friendly staff, comfortable room Sauna (towels allowed but not swimming suit), and relaxing pool Nice restaurant at the hotel for some evening dinners

Stayed in July 2022

We can't fault a thing.

From start to end, our time at Valsana Arosa was an exceptional experience. As we were checking in, the hotel director, Claudio introduced himself to us and made us feel welcome. All of the staff are amazing, and they couldn't do enough to ensure our stay was as relaxing as possible. The hotel itself is beautiful, and everything is pretty much brand new. The spa is abolutely stunning, with three sauna/ steam rooms available, as well as a beautiful pool area and relaxation spaces. My partner celebrated her 40th birthday there, which the staff were well aware of, and they helped add a lot of little touches that made our time there extra special. From simple things like a small birthday gift of wildflower seeds, to making a birthday cake and delivering it to our room. We enjoyed a fondue on our balcony, delivered to us by Yuri, who was very friendly and extremely helpful in explaining how to fondue. We ate in the restaurant for breakfasts, lunch and dinner on one evening, all of which was excellent. The bar is also well stocked with locally sourced beers and wine, amongst other things. All in all, a great experience which we shan't ever forget. We can't wait to get to relive the experience again soon!

Stayed in July 2022