Route de Vermala 10-12, 3963 Crans-Montana, Switzerland
#16 of 30 hotels in Crans-Montana
Guests' ChoiceBased on 210 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 19 September 2024
Gabriel
ItalyNothing
The staff were amazing. They booked restaurants, gave us really nice insights. The room is very clean and comfortable.
Stayed in September 2024
Reviewed: 17 September 2024
Wesal
United Arab Emiratesi like the location, safty, staff friendly, room view
Stayed in August 2024
Reviewed: 15 September 2024
Antti
FinlandSpa was still being renovated. No conditioner in the bathroom
Very nicely renovated, clean, good location. Amazing and fun staff!
Stayed in September 2024
Reviewed: 9 September 2024
Colin
United KingdomAll good really, just a couple of minor things could be improved; The outside of the hotel facade was a little plain (lots of flat wood panels). Could be improved by some flower boxes hanging from some of the balconies to brighten things up! Also the hotel name board is missing from the canopy over the main entrance door.
Location was great. Right next to Arnouva cable car, with Escalator access down to Montana centre for bars, restaurants and free buses to Crans, etc. and the funicular train down to Sierre/Siders for mainline train connections. Room and bathroom were not big, but adequate and spotlessly clean. We requested a room with a view and boy did we get that! Room 512 on the top floor with a large balcony with loungers. Nice to have tea/coffee making facility, but being English missing Breakfast blend tea and some milk! We were on half board and the food was plentiful, varied and tasty. Staff were friendly and helpful. Outdoor heated pool was very welcoming after a busy day in the mountains! Reception staff were friendly and helpful.
Stayed in September 2024
Reviewed: 3 September 2024
Sulaiman
OmanLiterally nothing
Actually every thing the hotel was perfect for me value for money , and the staff exceptional
Stayed in September 2024
Reviewed: 30 August 2024
Traveller1001
SwitzerlandNothing, really. I think the choice offered by the restaurant is a bit limited, but I usually walk downtown for dinner anyways
Everything. The staff is superpolite and friendly. The location of the hotel is great overlooking the Valais. Very comfortable bed and strong Wi-Fi.
Stayed in August 2024
Reviewed: 19 August 2024
Yakoub
SwitzerlandThe staff was great. The comfort and everything had a plaisante mood.
Stayed in August 2024
Reviewed: 14 August 2024
Andrew
United StatesAlthough the rooms are small and there is no A/C, the hotel is lovely. It was unusually warm during our stay, but at night the room was nice and cool. Great breakfast, very nice staff and lovely server at the bar.
Stayed in August 2024
Reviewed: 4 August 2024
Claire
United KingdomThe breakfast was 6/10, the layout felt cramped and although the food was good enough, there wasn’t enough variety
The location was fabulous. The rooms were comfortable and the view was spectacular
Stayed in August 2024
Reviewed: 30 July 2024
Dominic
SwitzerlandThe only thing that is a little negative is that you have to pay for the parking spot. for this price should be included.
Everyone was really friendly and helpful. Room view was amazing. And everything was comfortable. will come back in 2025 for the UCI championships.
Stayed in June 2024
Reviewed: 24 July 2024
Denise
United Arab EmiratesStaff are helpful especially at reception, the location is great.
Stayed in July 2024
Reviewed: 16 July 2024
Kristof
BelgiumA fridge in the room would have been perfect.
Friendly staff. Amazing view. Pleasant swimming pool and terrace. Great breakfast. Very quiet.
Stayed in July 2024
Reviewed: 6 July 2024
Juan
SwitzerlandSee above
The swimming pool inside the hotel was still not repaired . Bad. But they told me that it will be repaired until the end of this year. Therefore, my stay in 2025 if this is the case will be better.
Stayed in July 2024
Reviewed: 1 July 2024
Michael
United StatesNot used to duvets in Europe. Uncomfortably warm.
Breakfast was great with many options; bussers were congenial and efficient. The location was perfect for attending the concert down the hill.
Stayed in June 2024
Reviewed: 1 July 2024
Katherine
United StatesLocation, friendly staff
Stayed in June 2024
Reviewed: 28 April 2024
David
SwitzerlandReally warm welcome by the staff at the reception.
Stayed in April 2024
Reviewed: 10 April 2024
Lucas
ArgentinaThe only thing that was a shame, are the beds I asked for. In the website said 1 big double and I received 2 smalls. Maybe was my fault or I don’t know. I wanted to send a message to be clear with that. And another thing is 1 guy said we can use the spa but next day it was not available (Monday). So I don’t know, next time we will check better that part also. But the experience was so nice and the hotel too anyway.
I loved everything.
Stayed in April 2024
Reviewed: 8 April 2024
Eric
Germanyspa should be updated
great design, friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Joël
Switzerlandbeds could be more comfy
all was perfect
Stayed in April 2024
Reviewed: 1 April 2024
Iman
AustraliaGreat hotel, amazing staff which were helpful with whatever we need. Defiantly recommend it 🙏
Stayed in April 2024
Reviewed: 28 March 2024
Dimitri
SwitzerlandBreakfast was too simple with no enough choice. Too basic.
Stayed in March 2024
Reviewed: 21 March 2024
Joel
SwitzerlandNicely designed and decorated. Staff were very friendly and helpful!
Stayed in March 2024
Reviewed: 18 March 2024
Kim
Switzerlandnothing!
Spa area is fabulous and the breakfast buffet is one of the best we have had. The room was so quiet, newly renovated, and the decor is gorgeous. We absolutely loved it here!
Stayed in March 2024
Reviewed: 17 March 2024
M
NetherlandsPaid parking outdoor whilst this was never the case during all my earlier visits (including earlier this winter).
Stayed in March 2024
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