Nothing

The staff were amazing. They booked restaurants, gave us really nice insights. The room is very clean and comfortable.

Stayed in September 2024

i like the location, safty, staff friendly, room view

Stayed in August 2024

Spa was still being renovated. No conditioner in the bathroom

Very nicely renovated, clean, good location. Amazing and fun staff!

Stayed in September 2024

All good really, just a couple of minor things could be improved; The outside of the hotel facade was a little plain (lots of flat wood panels). Could be improved by some flower boxes hanging from some of the balconies to brighten things up! Also the hotel name board is missing from the canopy over the main entrance door.

Location was great. Right next to Arnouva cable car, with Escalator access down to Montana centre for bars, restaurants and free buses to Crans, etc. and the funicular train down to Sierre/Siders for mainline train connections. Room and bathroom were not big, but adequate and spotlessly clean. We requested a room with a view and boy did we get that! Room 512 on the top floor with a large balcony with loungers. Nice to have tea/coffee making facility, but being English missing Breakfast blend tea and some milk! We were on half board and the food was plentiful, varied and tasty. Staff were friendly and helpful. Outdoor heated pool was very welcoming after a busy day in the mountains! Reception staff were friendly and helpful.

Stayed in September 2024

Literally nothing

Actually every thing the hotel was perfect for me value for money , and the staff exceptional

Stayed in September 2024

Nothing, really. I think the choice offered by the restaurant is a bit limited, but I usually walk downtown for dinner anyways

Everything. The staff is superpolite and friendly. The location of the hotel is great overlooking the Valais. Very comfortable bed and strong Wi-Fi.

Stayed in August 2024

The staff was great. The comfort and everything had a plaisante mood.

Stayed in August 2024

Although the rooms are small and there is no A/C, the hotel is lovely. It was unusually warm during our stay, but at night the room was nice and cool. Great breakfast, very nice staff and lovely server at the bar.

Stayed in August 2024

the rooms were really small

the staff was very friendly, breakfast really good. Great location, quiet and only 5' walk to thecenter

Stayed in July 2024

The breakfast was 6/10, the layout felt cramped and although the food was good enough, there wasn’t enough variety

The location was fabulous. The rooms were comfortable and the view was spectacular

Stayed in August 2024

The only thing that is a little negative is that you have to pay for the parking spot. for this price should be included.

Everyone was really friendly and helpful. Room view was amazing. And everything was comfortable. will come back in 2025 for the UCI championships.

Stayed in June 2024

Staff are helpful especially at reception, the location is great.

Stayed in July 2024

A fridge in the room would have been perfect.

Friendly staff. Amazing view. Pleasant swimming pool and terrace. Great breakfast. Very quiet.

Stayed in July 2024

See above

The swimming pool inside the hotel was still not repaired . Bad. But they told me that it will be repaired until the end of this year. Therefore, my stay in 2025 if this is the case will be better.

Stayed in July 2024

Location, friendly staff

Stayed in June 2024

Really warm welcome by the staff at the reception.

Stayed in April 2024

The only thing that was a shame, are the beds I asked for. In the website said 1 big double and I received 2 smalls. Maybe was my fault or I don’t know. I wanted to send a message to be clear with that. And another thing is 1 guy said we can use the spa but next day it was not available (Monday). So I don’t know, next time we will check better that part also. But the experience was so nice and the hotel too anyway.

I loved everything.

Stayed in April 2024

spa should be updated

great design, friendly staff

Stayed in April 2024

beds could be more comfy

all was perfect

Stayed in April 2024

Not sure why 'adding a tip' is always presented to you when paying in the restaurant - this created an awkward moment as felt pressured to then tip to a slightly embarrassed server. It's Switzerland guys NO ONE TIPS!! It's expensive anyways! Please just pay your service staff a decent wage and don't load this embarrassing inconvenience on guests. Was also not informed that parking was at a cost of 14chf a day - this is a bit excessive, other hotels such as the inter golf don't charge for this. Also if car park is full at hotel you have to use the public car park at 20chf per day which the hotel seem reluctant to share in advance.

Room, view, Pool, restaurant food and service, games room, proximity to the Montana ski lift.

Stayed in March 2024

Great hotel, amazing staff which were helpful with whatever we need. Defiantly recommend it 🙏

Stayed in April 2024

Breakfast was too simple with no enough choice. Too basic.

Stayed in March 2024

Nicely designed and decorated. Staff were very friendly and helpful!

Stayed in March 2024

nothing!

Spa area is fabulous and the breakfast buffet is one of the best we have had. The room was so quiet, newly renovated, and the decor is gorgeous. We absolutely loved it here!

Stayed in March 2024