Gsteigstrasse 70, 3780 Gstaad, Switzerland
#3 of 55 hotels in Gstaad
Guests' ChoiceBased on 63 hotel reviews
9.5Cleanliness
9.8
Comfort
9.9
Location
9.1
Facilities
9.6
Staff
9.6
Value for money
9.0
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 10 September 2023
Ramona
SwitzerlandWe had a two bedroom suite and it was beautiful if not a bit strange that the Main Bedroom had no real storage or closet and had to leave the room for the closet in the entrance hall. Great coffee set up although there was no cream provided. This is Switzerland and most Swiss drink cream in their coffee. When we asked at reception for it, we were told we had to ask housekeeping the next day. For that price point, it wouldn’t have been difficult for someone to go get some cream. There was a beautiful mirror in the bathroom. The bathroom is beautiful, but there was a problem for me. I am 5Ft 2in. The large mirror has a mirrored frame on it. It was impossible for me to use it as my face barely fit inside of the two panels and I am too short to see over the frame. Although it is beautiful, it is not practical. Too often, hotels cater to the needs of men more than women and this is one of those times. There is a stand alone make up mirror provided, but it is magnified and must bend down to use it. Again, not practical.
The staff were great and very attentive. I love the intimacy of the hotel. Was very impressed with the breakfast. Pastries and bread were wonderful and presentation was also good until I asked for scrambled eggs and were served to me in a cereal bowl. Was a bit disappointed with the Eggs Benedict served without ham, but for the most part it was lovely. I will come back again.
Stayed in September 2023
Reviewed: 21 August 2023
Mark
United KingdomNothing to fault.
Exceptional hotel made even better by the most amazing team that work there. The best service of any hotel we have stayed in previously.
Stayed in August 2023
Reviewed: 19 August 2023
Hamad
KuwaitIt is a real 5 star hotel, very professional staff, the from the warm welcoming to the pleasant check-out, it is like you are in your own luxury home. Special thanks to Christine, Alvaro & all the staff.
Stayed in August 2023
Reviewed: 10 August 2023
Ruth
SwitzerlandNeeds better wheelchair access especially in the room.
Staff were absolutely amazing they made it such a great stay. Food was wonderful breakfast and a dinner we had.
Stayed in August 2023
Reviewed: 6 July 2023
Osama
Saudi ArabiaNothing
The staff very friendly and the hotel luxurious services
Stayed in July 2023
Reviewed: 26 June 2023
Sharad
United KingdomBathroom exhaust didn’t work and no action even after reporting.
Very comfortable, clean, well maintained and very cordial staff.
Stayed in June 2023
Reviewed: 22 June 2023
Valentin
SwitzerlandVery modern facilities with a very nice spa
Stayed in June 2023
Reviewed: 14 May 2023
Raviramkiran
IndiaExcellent as the name ULTIMATA
Stayed in May 2023
Reviewed: 19 February 2023
Steven
SwitzerlandNoise of road
Staff friendly and professional Spa Fitness
Stayed in February 2023
Reviewed: 5 February 2023
Cansu
Turkeyit is the best service quality and experience you can ever get. Super hardworking and resourceful staff and excellent hotel
Stayed in February 2023
Reviewed: 29 December 2022
Alla
UkraineNothing
Everything
Stayed in December 2022
Reviewed: 12 December 2022
Aurelien
United Kingdomthe orange juice at breakfast was average - did not seem fresh or maybe cut with some average type of juice. that is all I can find
service was really incredible. young staff but calm and pleasant. one might feel a little too much, too much attention, but at least for me they made it right beautiful decoration, bar, spa, stairs. remarkable of beauty
Stayed in December 2022
Reviewed: 14 November 2022
Alif
SwitzerlandThe staff were very welcoming and friendly.
Stayed in November 2022
Reviewed: 3 September 2022
Rhiannon
United KingdomPool, spa area, food, bar, staff
Stayed in September 2022
Reviewed: 2 August 2022
Sulaiman
Saudi Arabiathere is no AC
the room
Stayed in August 2022
Reviewed: 5 May 2022
Aleksandra
United KingdomEverything exceeded expectations!
Stayed in May 2022
Reviewed: 25 April 2022
Rebecca
United Kingdomnothing
the decor was beautiful and the staff super attentive
Stayed in April 2022
Reviewed: 9 April 2022
Lucian
SwitzerlandWe enjoyed very much our stay at Ultima Gstaad. The room was spacious and clean, the staff was super friendly and the spa was great. Thank you for making us feel welcome!
Stayed in March 2022
Reviewed: 8 April 2022
Yan
United Kingdomthe facility and staffs are very good
Stayed in April 2022
Reviewed: 20 March 2022
Christian
SwitzerlandEverything was so clean and neat great quality!
Stayed in March 2022
Reviewed: 18 March 2022
Hpbruetsch
SwitzerlandThe mirror in the bathroom was beautiful but unpractical..using the electrical gadgets waa cryptical. The room was near the main road so you jad to keep the doors and windows shut, do not take room 4.
Breakfast was great. Not enough time for the other amenities. The staff was ever so helpful.
Stayed in March 2022
Reviewed: 12 December 2021
Anais
SwitzerlandEverything, the design, the rooms, the service. This place is just beautiful
Stayed in December 2021
Reviewed: 30 May 2023
Anonymous
United Statesspa, cinema, breakfast, room suite, view, lobby, seating, transportation, minibar, slippers.
it was well situated clean and luxurious. it was fully equipped beyond our expectations. we wish we would have stayed longer. We would definitely stay again. the staff were very professional and polite anticipating all of our needs. it was absolutely exceptional. They provided transportation and even offered to drive us to Saanen. we took train anyway just for experience. but the offer was much appreciated. It was the best part of our 5 city trip.
Stayed in May 2023
Reviewed: 17 September 2023
Tomasz
SwitzerlandThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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