Jungfraustrasse 19, 3800 Interlaken, Switzerland
#51 of 59 hotels in Interlaken
Guests' ChoiceBased on 666 hotel reviews
7.3Cleanliness
7.5
Comfort
7.5
Location
8.8
Facilities
7.3
Staff
8.2
Value for money
7.2
Free WiFi
7.6
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End of dialog contentReviewed: 12 September 2024
Anita
CanadaWasn't cleaned daily as stated. Stayed 3 nights garbage never emptied, beds not made, floor not swept. Had to ask for clean towels.
Great location.
Stayed in September 2024
Reviewed: 12 September 2024
Neha
SingaporeBathrooom
Balcony of room
Stayed in September 2024
Reviewed: 11 September 2024
Thapol
ThailandRoom needs a refrigerator.
Location location and location
Stayed in September 2024
Reviewed: 10 September 2024
Zaki
United StatesVery unclean and for the amount we paid it was very disappointing.
Location was good
Stayed in September 2024
Reviewed: 3 September 2024
Samuel
PhilippinesNo early breakfast to go to
Near stores and reataurants
Stayed in September 2024
Reviewed: 2 September 2024
Paul
United StatesThe hotel was not very clean, I had found a bug in my bed that I apparently slept on. One good thing is our room had ac, which is rare even in the nice hotels. I will say that once I clearly explained my unhappiness on the room issue, they did rectify it.
Close to where we needed to be
Stayed in September 2024
Reviewed: 20 August 2024
Chris
AustraliaMould in bathroom
Staff were helpful and friendly and the location was quite central.
Stayed in August 2024
Reviewed: 17 August 2024
Kameron
United StatesQuite hot without A/C and a larger or second fan would have made it better.
Adequate room. Great location. Decent breeze with the windows open.
Stayed in August 2024
Reviewed: 9 August 2024
Helen
AustraliaLocation wise: close to everything train station , shopping center, restaurant.
Stayed in August 2024
Reviewed: 8 August 2024
Han
SingaporeIt is administratively unclear when we book the room. We are under the impression that there is aircon in every room. It’s shocking to find out that our room does not have aircon.
Kelvin is extremely helpful and responsive to clients request.
Stayed in August 2024
Reviewed: 7 August 2024
Xiao
GermanyDo not worth the price
Good location
Stayed in August 2024
Reviewed: 31 July 2024
Imam
Saudi ArabiaMy room was at the first room. There was restaurant at the ground floor. It was too noisy till the restaurants were open. Then the area was calm. Expensive compared to its facilities.
It was near the train. Bus and ferry station and all shops and restaurants are nearby. Spacious room. Good for Muslims as hand hold bidet sprayer is available at the washroom. It’s a renovated old hotel but neat and clean.
Stayed in July 2024
Reviewed: 27 July 2024
Chen
ChinaBathroom environment is average
Cool air-conditioned room
Stayed in July 2024
Reviewed: 24 July 2024
Mrudula
United StatesThe hotel had very poor ambience and just gave a cheap look .it felt like a motel with basic facilities . It can be the last option if you don’t find anything nicer . Not terrible .
Location was very close to the train station and staff were super nice .
Stayed in June 2024
Reviewed: 22 July 2024
Kwentuhero
PhilippinesThe toilet bowl has odd stain. Housekeeping must pour more bleach to remove those. It is too pricey for a room without fridge and complimentary bottles of water.
The location is in the center of Interlaken and near to everything. Coop and Bus stop is nearby and the train station (interlaken west) is just 6 minutes by walk. The room is facing the park and we watched the paragliders from the window.
Stayed in July 2024
Reviewed: 21 July 2024
Rakesh
IndiaIt’s Over-prized for the facility and services provided. Looks really old accommodation. Needs renovation, Bathroom specially. Bathrooms curtains were in bad shape.
Location, Accessibility, surroundings all perfect. Many restaurants in the vicinity of the hotel. Also public transport and the main Interlaken West station is walkable.
Stayed in July 2024
Reviewed: 13 July 2024
Yunita
Indonesiathe building, rooms and facilities are quite old and shabby. I left out my jeans and they could not find it. too bad.
the location
Stayed in July 2024
Reviewed: 7 July 2024
Ihab
SwitzerlandThe lack of smell and fe of clean
Location
Stayed in July 2024
Reviewed: 23 June 2024
Jason
United StatesDirty lobby
The location is excellent. The lobby and building need some updating.
Stayed in June 2024
Reviewed: 5 June 2024
Nathan
PanamaBathroom to small
Great room.
Stayed in May 2024
Reviewed: 2 June 2024
Charles
United Stateswould have liked more front desk information on shopping dining and sight seeing.
great location and easy registration , bag checking was welcome!
Stayed in May 2024
Reviewed: 23 May 2024
Darashan
IndiaNo iron board was provided no dental kit no slippers the beds were not comfortable
Proximity to station and eatery
Stayed in May 2024
Reviewed: 19 May 2024
Mauricio
DenmarkRoom too small.
Location is good
Stayed in April 2024
Reviewed: 17 May 2024
Mei
SingaporeA bit old n simple vs price paid
Convenient location with shops, restaurants n supermarket nearby, bus stop just few steps away which could take bus to interlsken ost (need to pay attention to the timing which generally twice in an hour), walkable to interlaken west too, can see paragliding down from mountain to the fields that beside the hotel.
Stayed in May 2024
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