Steinwiesstrasse 8-10, Zürichberg, 8032 Zürich, Switzerland
#61 of 125 hotels in Zürich
Guests' ChoiceBased on 664 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.5
Value for money
7.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 October 2023
Peter
JapanCool place. Located in a quiet neighborhood near the city center, only a few minutes walk to the Kunsthaus. Well decorated and furnished rooms. Friendly staff.
Stayed in October 2023
Reviewed: 13 October 2023
Emma
United KingdomNo restaurant, very small lift, no English Channel on television.
Clean, cultural and attention to detail
Stayed in October 2023
Reviewed: 8 October 2023
Lorraine
CanadaA beautiful boutique hotel, alittle far from things but very walkable. Amazing breakfast and restaurant-so unique. Staff-all of them where great. Loved our stay here although short.
Stayed in September 2023
Reviewed: 5 October 2023
Ivona
SwitzerlandHigh cost of the room, but apparently this is standard for Zurich.
location
Stayed in October 2023
Reviewed: 13 September 2023
Barbara
SwitzerlandA bit noisy during the night
Very nice staff
Stayed in September 2023
Reviewed: 11 September 2023
Silvia
ItalyGreat location really close to the city center. Kind and efficient staff!
Stayed in September 2023
Reviewed: 29 August 2023
Steven
United StatesNot something it can control but ac was not strong enough because of local laws.
Stayed in August 2023
Reviewed: 28 August 2023
Inga
CanadaGood location, friendly staff and clean
Stayed in August 2023
Reviewed: 28 August 2023
Luyao
SpainThe room is quite big and quiet,I like the bathroom.The staff there is really nice also.
Stayed in August 2023
Reviewed: 3 August 2023
Türkmen
LuxembourgVery good location, friendly staff and very clean rooms
Stayed in July 2023
Reviewed: 30 July 2023
Cathy
United KingdomThe staff could have been a little more friendly - they generally chose not to proactively interact When coming into reception and we asked if we could use a table in the breakfast room to play a board game with the children as we waited for heavy rain to stop but they said it was too difficult to re- lay the table. Without other suggestions from them it felt a little unhelpful.
I’m a peaceful area. Comfortable rooms with great facilities. Short walk to town to head into the centre
Stayed in July 2023
Reviewed: 28 July 2023
János
HungaryThe beds were not the most comfortable for us.
Good value for our money. Great location, the city centre is within easy walking distance. The possibility of parking in front of the hotel, in a reserved area for guests, was a great value for us. Nice, stylish room.
Stayed in July 2023
Reviewed: 27 July 2023
Ming
ChinaThe breakfast is nice. It's close the train station.
Stayed in July 2023
Reviewed: 24 July 2023
Katie
United KingdomThe WiFi was a bit temperamental.
Gym facilities and all the mod cons available. The hotels decoration is wonderful and very authentic. The location is very quite but you're still close to the city centre.
Stayed in July 2023
Reviewed: 23 July 2023
Malgorzata
NetherlandsVery good experience. Very clean and in high standard with interesting design. Comfortable beds. Dark curtains. available Good location to sight see the city- no public transport is needed. Up to 20 min walk to get to almost all attractions. Calm and quiet neighborhood. nothing to complain about.
Stayed in July 2023
Reviewed: 11 July 2023
Suneet
IndiaNo lift at my floor.
Staff was very helpful
Stayed in June 2023
Reviewed: 4 July 2023
Leesa
United KingdomWas rather pricey for you get but what you expect in Zurich.
Location was fantasic. Good quite and clean hotel. Staff were great. Early check in 50 CHF. Good size rooms. Comfy beds. Breakfast was lovely. Great buffet options.
Stayed in July 2023
Reviewed: 4 July 2023
Giuseppe
SwitzerlandNothing in particular
Position, room
Stayed in July 2023
Reviewed: 28 June 2023
Keng
SingaporeIt's next to a kindergarten so if your room faces the back - like ours- you will have no peace ALL DAY! So if you're planning to work in the room - like my partner - you should have headphones ready.
The location is walking distance to town, just next to the Kuntshaus, and close to nice breakfast places and cafes if you don't want to have breakfast at the hotel every day. There's a printer and computer at the lobby - useful if you need printing. And the staff found, kept, and responded immediately after I discovered my items missing when I checked out and forgot to empty out an entire drawer *facepalm*. I came by 4 days later and they were ready at the front desk for pick up. THANK YOU SOOOOOO MUCH for that!
Stayed in June 2023
Reviewed: 21 June 2023
Pam
AustraliaThe staff were a bit dry and not friendly
The location and the hotel was clean
Stayed in June 2023
Reviewed: 20 June 2023
Kuant
United Statesthe bed a little uncomfortable and that we have to pay for the parking in the premises
location
Stayed in June 2023
Reviewed: 19 June 2023
Becca
United StatesI am traveling alone with my two children and we got there after dark, tired. There was a glitch with the self check in machine and we got stuck outside. A nice lady who was a guest let us in and I was able to call the after hours number from the lobby and it worked out, but it was a little frustrating. I also wish the air conditioner was more effective. It was quite warm in Zurich when we were there and I couldn't get the AC to blow hard enough to cool the room down. I am grateful we had AC at all but the tight controls they put on the units felt unnecessary. But really these things were minor and I would stay here again in a heartbeat. Especially now that I've gotten over my Swiss sticker shock.
Location was great. Easy tram ride (#3) from the train station + a 3 minute walk thru a cute neighborhood. Or an easy 10 minute walk to the river. Staff was nice and helpful. Breakfast was delicious. Rooms were spacious and clean. Beds comfy. Very lovely hotel. Hope to be back!
Stayed in June 2023
Reviewed: 19 June 2023
Osman
TurkeyNothing…
I liked the room…Breakfast was good…
Stayed in May 2023
Reviewed: 14 June 2023
Miller
United StatesStaff was very accommodating, hotel was very clean and in a safe neighborhood. Convenient to local attractions and restaurants. Staff made outstanding recommendations of local favorites.
Stayed in June 2023
Reviewed: 14 June 2023
John
AustraliaVery compact on the fifth floor-attic style(second stay) Minimal beverage facilities
Quirky interior Reasonable proximity to station and river promenade Reasonable city views Fitness centre
Stayed in May 2023
Assisi, Italy
Raabs an der Thaya, Austria
San Cristóbal de Las Casas, Mexico
Bowness-on-Windermere, UK
Riverside, USA
Aubagne, France
Tallinn, Estonia
Altaussee, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content