Via Dal Bagn 6, 7500 St. Moritz, Switzerland
#84 of 153 hotels in St. Moritz
Guests' ChoiceBased on 694 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
7.8
Staff
8.4
Value for money
7.6
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Valerio
United StatesAll was ok
Breakfst was exceptional best croissants so far !!! It was raining and we got there late and we had to leave early so not much time to explore
Stayed in June 2024
Reviewed: 18 June 2024
Gillian
AustraliaThere was 5 of us, al the sleeping arrangements were a bit squashy all in one room.
Breakfast was great. Spa rooms were great, views were great, we didn’t seem to be close to shops and we were on foot and couldn’t find them so was not able to walk there. We only had one night so not much time to go anywhere anyway.
Stayed in June 2024
Reviewed: 17 June 2024
Jin
SingaporeSlightly small but Switzerland is just expensive country so do expect!
I love the friendly staff, complimentary breakfast and sauna!
Stayed in June 2024
Reviewed: 14 June 2024
Simone
United KingdomThere’s some construction work going on inside the hotel. Wasn’t great when we were trying to relax and rest after a long walk. Small bathroom
Great breakfast and spa Nice pizza in the restaurant downstairs
Stayed in June 2024
Reviewed: 14 June 2024
Rhonda
AustraliaRoom was a little small
Clean and comfortable, very helpful staff, nice restaurant.
Stayed in June 2024
Reviewed: 6 June 2024
Catherine
United KingdomThe room was very,very dark. No tea or coffee maker.
The breakfast and the restaurant were good also the bar was friendly . Comfortable bed.
Stayed in June 2024
Reviewed: 5 June 2024
Nathan
PanamaNo air conditioning until June.
Great and confortable. Very clean.
Stayed in May 2024
Reviewed: 3 June 2024
Corinne
United KingdomNothing
Central, helpful staff, clean and tidy
Stayed in May 2024
Reviewed: 27 May 2024
Lena
SingaporeThe toilet and room is a little small. However, it’s new and clean.
The hotel has an Italian restaurant on the ground floor and serves nice quality food. We stayed for 2 nights and had our dinner at the same restaurant. We particularly appreciate the hotel reception staff. Her name is Peola. She was very helpful with all our queries and more importantly, she speaks good English.
Stayed in May 2024
Reviewed: 27 May 2024
Zoe
AustraliaPillows were extremely uncomfortable One had no support at all, the other was like a concrete block No mini fridge
Very clean and in a convenient location Staff extremely friendly and restaurant below has beautiful food Beautiful view of snowy mountain from balcony and lake is a short walk away
Stayed in May 2024
Reviewed: 23 May 2024
Quan
United StatesTo access rooms, you have to go through several doors and one of them can be locked sometimes, when this happens, you have to go to the front desk ask for help because the room card cannot unlock it.
The hotel is close to the train station and St. Moritz Lake. The room is big and clean. The hotel has a restaurant that provides good food and service. No. 1 bus stop is right by the hotel entrance.
Stayed in May 2024
Reviewed: 16 May 2024
Ian
United KingdomNothing
Comfortable and quiet room. Good bar and restaurant.
Stayed in May 2024
Reviewed: 13 May 2024
Sue
United Kingdomthe hotel had building work going on which caused some background noise and they hadnt mentioned this on booking. There were areas with transparent plastic screening in the corridors and view of the development. Room would benefit from a decoration refresh
Easy to reach by bus from the station and short walk to the lake and town centre. Covenient pizzeria in the hotel. Nice breakfast. Basic room with comfortable bed.
Stayed in May 2024
Reviewed: 11 May 2024
Oliver
IrelandThere was ongoing renovations when we were there which meant that the lift was out of commission. However, this really didn’t cause us huge problems. It was more of a nuisance than anything else.
View of the lake. Large room. Very clean. By St Moritz standards the restaurant was reasonably priced.
Stayed in May 2024
Reviewed: 5 May 2024
Veronica
AustraliaIf on floor 1 there is no lift and 3 sets of stairs. Staff helped with luggage. No tea/ coffee making facilities or fridge in room. Building Renovations going on throughout the day. Hairdryer lasted for about ten seconds before shutting down.
Plenty of room.
Stayed in May 2024
Reviewed: 5 May 2024
Karen
United KingdomIt was very hot in the room , and had to keep the windows open a much as we could , but this was a bit noisy
The staff were lovely , there was some building works going on when we were there , our room was too close , we asked to be moved , we were given another room with no problem at all . Actually with a better view of the lake .
Stayed in May 2024
Reviewed: 26 April 2024
Nicole
AustraliaRenovations are taking place on the first floor. So it was noisy from early morning. But renovations are needed from time to time so we dealt with it.
Location is very handy with bus bus stops outside the door. Staff very friendly and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
AustraliaRoom was clean and a good size, beds were comfortable, quiet location. Great restaurant on site and breakfast was good!
Stayed in April 2024
Reviewed: 21 April 2024
Jonas
SwitzerlandThe heating was fully on and could not be turned down, so we had to open the window to make the temperature bearable. Staff tried to help but it was still too hot after.
Check-in, restaurant, staff
Stayed in April 2024
Reviewed: 20 April 2024
Michelle
United KingdomBreakfast staff kind but inexperienced
Price, bedrooms and location
Stayed in April 2024
Reviewed: 7 April 2024
Raymond
United KingdomHotel is a little tired in decor.
Central location . Very friendly staff.
Stayed in April 2024
Reviewed: 7 April 2024
Carolyn
SingaporeNo kettle in room. Have to trouble the staff at the bar to fill up my flask.
Near to supermarket, bus stop, city center and gondola station. Rooms are Spacious and staff are helpful. The Ricados restaurant in the hotel serves good Italian food too.
Stayed in April 2024
Reviewed: 7 April 2024
Krisztina
HungaryIf you look at the rooms, much of the furniture had surface damage, was very humid (walls destroyed by that), bathroom was mouldy and smelly, there was no tea or coffee. It was too warm, the thermostat didn’t work. Reception was not too helpful.
Spacious, modern looking rooms. Bed was comfortable. Liked the sauna. Very nice people and environment in the downstairs restaurant.
Stayed in April 2024
Reviewed: 3 April 2024
Lourene
AustraliaHaving no coffee making facility in rooms. Could offer kettle and tea bag. But not coffee sachets. Not major but for early risers not perfect.
Comfy beds, nice location, great brekkie and good restaurant for evening meal
Stayed in April 2024
Chřibská, Czech Republic
Mariastein, Austria
Briançon, France
Kasauli, India
Vildbjerg, Denmark
Callington, UK
Manglaralto, Ecuador
Kharkiv, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content