Via Dal Bagn 6, 7500 St. Moritz, Switzerland
#93 of 159 hotels in St. Moritz
Guests' ChoiceBased on 779 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
7.8
Staff
8.4
Value for money
7.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 September 2024
Aggie
MalaysiaRoom and bathroom were so small. No shelf space for toiletries let alone shower gel (had to place this on the floor). The pillows were thin and provided barely any neck support - had to fold them over. Construction work next door at the time we were there which started at 7.58am
Location was excellent. Easy ride from the train station. Bus no 1 stops right in front of if hotel
Stayed in September 2024
Reviewed: 17 September 2024
Joanie
United StatesVery small room
Pretty good food
Stayed in September 2024
Reviewed: 16 September 2024
Mulcahy
IrelandVery clean friendly staff
Fantastic location
Stayed in September 2024
Reviewed: 15 September 2024
Klaus
DenmarkWIFI somehow did not work well.
Central location and boutique like interior; all basics there, small but functional rooms. Nice restaurant and bar. The hotel participates in the areas transportation discounts, hence when you stay two days or more access to bus, gondolas etc included, which is super convenient as the area has a lot to offer.
Stayed in September 2024
Reviewed: 15 September 2024
Zoe
United KingdomWe had a problem with the room lock and was just given a key which was still temperamental but no one came to look at it at all. We only stayed for one night so didn't push it further. If we were staying for longer i would have asked to swap rooms as at one point we thought we were locked out for good.
Lovely cosy hotel and a good location. The bus stops are right outside so it was easy to get to and from the station. Spacious room. The bar and lounge were lovely to sit and relax in. Good breakfast.
Stayed in September 2024
Reviewed: 9 September 2024
Christian
ItalySofa bed could be more comfortable
Location, cleanliness, staff kindness
Stayed in August 2024
Reviewed: 9 September 2024
Nicky
United KingdomLighting in the room, no unit or table to place luggage, had to be the floor. Idea of the room design was modern but lighting needs to be improved unless a window blind is installed
Location, initially difficult to find as the main purpose of the building is anItalian restaurant and a bar. Room on the main road, with a balcony not used for long as noisy and busy and not the best view!!! Large windows were great but should have some sort of blind as no main light in the room, everything black, so had to get ready in the bathroom as had to keep the curtains closed to get dressed. Only bottled water in the room no coffee etc, however small toblerone was a nice touch. Breakfast was ok, but the highlight as we were on a driving holiday was the very secure payable parking, excellent.
Stayed in September 2024
Reviewed: 31 August 2024
Tina
United KingdomWe had the apartment which was perfect for my family of four. It’s also literally 4 minutes in a taxi from the train station. Walking distance to the lake, and a cute little bakery next door either nice treats.
Stayed in August 2024
Reviewed: 22 August 2024
Aaron
United KingdomParking, location and pizza
Stayed in August 2024
Reviewed: 20 August 2024
Iltizam
United KingdomThe staff need to work on their attitude, they are not very happy or friendly.
The hotel is beautiful as you walk in, it’s in a good location, the room was beautiful, romantic vibe with a balcony. They decorated my room as it was my husbands birthday. Restaurant food was amazing
Stayed in August 2024
Reviewed: 13 August 2024
Lisa
AustraliaIt was summer so a fan or air-conditioning would have been a bonus 👍
Great little hotel. Restaurant food downstairs was amazing we had heaps of fun. Room was large, beds comfy overall we loved our stay there.
Stayed in August 2024
Reviewed: 8 August 2024
Karina
Canadathe pillows are very bad like nothing
space and size of the rooms are great
Stayed in August 2024
Reviewed: 7 August 2024
Wendy
AustraliaRoom very small but ok for one night and no air conditioning
Great breakfast, good location with bus stop right outside, clean and comfortable
Stayed in August 2024
Reviewed: 5 August 2024
Anne
United KingdomThere seemed to be an issue with the lighting and plug sockets
We had a family room that was spacious and very comfortable and had two bathrooms which with two teenagers was a bonus. Breakfast was very good.
Stayed in July 2024
Reviewed: 1 August 2024
Namaquanum
NamibiaIt was not a touristy area at all and we couldnt find many restaurants and shops in the area.
They had a very good resturant
Stayed in July 2024
Reviewed: 26 July 2024
Josef
AustraliaLocation couldn’t be any better. Close to shops, friendly staff. Good beer of course .
Breakfast was good. Location excellent.
Stayed in June 2024
Reviewed: 23 July 2024
Siju
United Arab EmiratesBad smell coming from bathroom
Clean
Stayed in July 2024
Reviewed: 18 July 2024
Reina
United StatesBreakfast
Stayed in July 2024
Reviewed: 15 July 2024
Francesca
ItalyWe enjoyed a delicious and authentic italian pizza at the hotel restaurant. The staff was very helpful. Good value for money in St Moritz.
Stayed in July 2024
Reviewed: 14 July 2024
Ilgar
AzerbaijanAlmost nothing, there is a bar on first floor which stays noisy till midnight
Hotel was next to Lake, however bus could take you to center in few min. Hotel kindly gave us guest tickets covering not only buses but also funicular up to Pic Noir !!!! And we used it !! Breakfast was great too, rooms were clean. I booked 2 rooms for family of 5. Smaller room was good for nights.
Stayed in July 2024
Reviewed: 12 July 2024
Neil
United KingdomNice comfortable bed and lovely breakfast.
Stayed in July 2024
Reviewed: 8 July 2024
Bev
New ZealandThe room needs an air conditioner.
Clean, modern, it had a lift and a bus stop outside the front.
Stayed in July 2024
Reviewed: 7 July 2024
Alison
AustraliaThe room was smaller than advertised. You could barely walk around the bed.Not at all like the photos in the room booking displayed. There was no room safe. The hotel was under renovation and our window looked out onto a balcony that had all the building materials stored on it. This room was allocated after we complained about the size of the initial room. One hairdryer per floor was found after I requested one!
Staff were helpful and pleasant after a disappointing room was allocated
Stayed in June 2024
Reviewed: 5 July 2024
David
United KingdomPillows a little too soft, well insulated, so a little warm for a summer stay, thus had to open balcony door a little, but then had traffic noise. Air conditioning would have helped.
Convenient location, nice room, good parking in their car park
Stayed in July 2024
Chřibská, Czech Republic
Mariastein, Austria
Briançon, France
Kasauli, India
Vildbjerg, Denmark
Callington, UK
Manglaralto, Ecuador
Kharkiv, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content