Via Nova 80, 7017 Flims, Switzerland
#11 of 89 hotels in Flims
Guests' ChoiceBased on 297 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 17 September 2024
Lorena
Switzerland-
spa, breakfast, confy bed
Stayed in September 2024
Reviewed: 13 September 2024
Julia
GermanySpacious rooms, very good breakfast and a nice spa. Everything feels new and clean. They have (paid) underground parking which makes traveling by car much easier. I was there in summer but it is also the perfect location for your winter ski adventure in Flims - the ski lifts are accessible from the same building complex.
Stayed in September 2024
Reviewed: 31 August 2024
Yaser
Saudi ArabiaStaff, location , decoration , facilities , breakfast
Stayed in August 2024
Reviewed: 20 August 2024
Wanda
SwitzerlandThe dividers between the terraces are only about a foot tall which means your neighbors can walk right on to your terrace. My neighbors had a dog who sat there staring at me. No air conditioning or fans available.
Very original design and the decor is very elegant and well thought out. Highest quality of construction and materials. The bathroom was wow!! Beautiful terrace too. The staff were all super friendly. Dinner was nice, on a beautiful terrace with good food. Good breakfast. Great value for money. Amazing spa.
Stayed in August 2024
Reviewed: 11 August 2024
Silvano
Switzerland- very kind and professional staff
Stayed in August 2024
Reviewed: 16 July 2024
Chris
AustraliaNothing
The interiors are utterly gorgeous, the staff were wonderful, and it was a blissfully quiet room overlooking the hills. I’d go back for the design alone!
Stayed in June 2024
Reviewed: 2 July 2024
Alister
GermanySpa was communicated it closed at 9, but it closed at 8:30.
Nice property
Stayed in June 2024
Reviewed: 20 May 2024
Michal
SwitzerlandToilet and shower both do not offer much privacy.
Perfect location, all possible activities just around the corner, the hotel is actually within the same building as a shopping mall, parking, cinema, bus station, etc. Amazing Swiss planning :)
Stayed in May 2024
Reviewed: 19 May 2024
Jonathan
SwitzerlandLovely, spacious rooms. Design is unique and cosy. Amazing views from the balcony. Great facilities (gym, spa, restaurant, mall, cinema). Fantastic location
Stayed in May 2024
Reviewed: 13 May 2024
Piengrutai
ThailandThe design and the service
Good service
Stayed in May 2024
Reviewed: 12 May 2024
Vladimir
NetherlandsPoor soundproofing
Location, attitude, comfortable bed, spa
Stayed in May 2024
Reviewed: 9 May 2024
Esperanza
SwitzerlandThe room was large and comfortable with very cool decor. We also enjoyed the pending time on the large balcony with a great view
Stayed in April 2024
Reviewed: 7 May 2024
Vladislav
SwitzerlandThe variety of the breakfast with more fruits would have been great. To be honest I was a little shocked by the absence of noise isolation in the room. I could not only hear people talking but I could hear what they were talking about in the room next to mine.
I really enjoyed almost everything in the hotel. The location is superb, the staff was so friendly, welcoming and helpful, made me feel very welcomed. The room was spacious, clean, I liked the style. The spa is just fantastic after hiking the whole day. The drinks at the bar in the lobby were well made.
Stayed in May 2024
Reviewed: 21 April 2024
Andrea
SwitzerlandAs a design hotel, it had its some quirks, like the bathroom layout having abundance of glass. The pillows could have been a bit comfier, but the hotel would have likely provided alternatives if asked. Despite these minor notes, we thoroughly enjoyed our stay and didn't find them to be major drawbacks. Overall, it was a wonderful experience, and we have no complaints.
Lovely design hotel in the heart of Flims. The location couldn't be better, right by the lifts and just a few minutes from the train station. Charming coffee shop and various shops in the attached STENNA Flims area, adding to the convenience. The room design and attention to detail were great, and breakfast was delightful. The Spa also was really relaxing. Highly recommended for a memorable stay.
Stayed in April 2024
Reviewed: 3 April 2024
Steven
SwitzerlandFor a "best of Switzerland" hotel, the breakfast could have been a bit more diversified and omelette lacked some taste. But overall breakfast is fine.
Amazing design hotel, nice rooms with terrace onto the valley, very nice spa and overall central location in Flims. Having a cinema and supermarket in the same building is a nice extra
Stayed in March 2024
Reviewed: 1 April 2024
Dan
SwitzerlandBig but very thin pillows/no cushioning and hard bed. Toilet has a transparent glass door facing the rest of the room/bed... Breakfast could use some more variety.
Staff was very friendly and the location is great.
Stayed in April 2024
Reviewed: 17 March 2024
Nama
IsraelEverything
Stayed in March 2024
Reviewed: 11 March 2024
Irina
RussiaToilet was quite an experience :))
Breakfast and SPA were great. Beds are comfy, the cleaning serivce is really nice. SPA bag (with all the needed things for SPA) was waiting for us in the room - very nice and thoughtful. The staff at the reception, restaurants and bars is extremelly friendly and useful. Gave us many tips and tricks!
Stayed in March 2024
Reviewed: 4 March 2024
Alma
SwitzerlandPeople leve their personal belongings on the benches and it’s impossible to use them for their purpose, to sit down. I suggest you write rules, so people use the space properly.
Stayed in March 2024
Reviewed: 3 March 2024
Steven
SwitzerlandGames rooms, pool table or informal relaxation area (not just a bar) for teenagers would be good
Stayed in March 2024
Reviewed: 1 March 2024
Jenny
SwitzerlandIt did feel a little like we were staying in the shopping center that was never really open. As the shops closed as we were getting down from the mountain! The room also ran a little hot and the thermostat didn’t seem to be effective, although it was easy enough to open the balcony door.
The location was spot on. We wanted the convenience of being able to get straight to the gondola. The rooms were nicely decorated and the reception area/bar was very welcoming. Breakfast was just right and we enjoyed relaxing in the spa. When my husband left a shirt in the room the staff were very helpful and posted it back to us immediately thank you for that!
Stayed in February 2024
Reviewed: 22 February 2024
Leanne
United KingdomThere are very few added extra's, for instance no handcream or body lotion in the room, although they did give it to us when we asked for it and no drinks or snacks in the mini fridge. Wouldn't expect these to be free but would be nice to have something available. Also no Netflix or streaming services on TV. Spa has no jacuzzi.
Staff are really friendly and you couldn't get a more convenient location for skiing with ski hire, ski room with boot warmer and ski lifts all in walking distance on same level. The hotel design is also nice. Breakfast was good too.
Stayed in February 2024
Reviewed: 22 February 2024
Mary
TurkeyNothing
It was ski in ski out , very easy
Stayed in January 2024
Reviewed: 12 February 2024
Joao
United KingdomThe Staff were extremely helpful and accommodating of our requests. The room was extremely comfy and had a great balcony with view to the mountain. Additionally, the Spa was incredibly relaxing. Even after checking out, the staff allowed us to store the ski gear in their room and use the Spa facilities after a long day of skiing. Truly customer centric. Will return!
Stayed in February 2024
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