7 Höheweg, 3800 Interlaken, Switzerland
#56 of 59 hotels in Interlaken
Guests' ChoiceBased on 295 hotel reviews
6.8Cleanliness
7.1
Comfort
7.5
Location
8.8
Facilities
6.8
Staff
8.0
Value for money
6.4
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End of dialog contentReviewed: 14 September 2024
Edgardo
United KingdomNo aircon
Location
Stayed in July 2024
Reviewed: 21 August 2024
Quan
AustraliaSuper soft pillows, no toiletries like hair conditioner
Top location
Stayed in August 2024
Reviewed: 14 August 2024
Bandana
NepalLocation good
Stayed in August 2024
Reviewed: 3 August 2024
Pierce
United StatesThe rooms were extremely hot. Need AC when it’s almost 90 degrees.
Staff and location were great.
Stayed in August 2024
Reviewed: 7 April 2024
Vinod
United KingdomIt took quite some time for the room to be available. It was low season so they were not busy.
The bed was very comfortable
Stayed in March 2024
Reviewed: 27 January 2024
Gloria
SingaporeThe guesthouse was very dimly lit
Location is convenient
Stayed in December 2023
Reviewed: 8 January 2024
Zoe
United KingdomThis hotel was in an excellent location. The breakfast was very nice and staff very friendly. The room was clean and had enough space for what we required. We were in the Guesthouse part of the hotel which was across the road from the main hotel but not an issue. We walked from the strain station which was about a 7 minute walk.
Stayed in January 2024
Reviewed: 20 October 2023
Jacquelyn
United StatesPicture make it look better, so I was initially disappointed. Rooms very simple. But they were very clean, beds very comfortable, location met expectations. So overall it was good.
Stayed in October 2023
Reviewed: 19 October 2023
Lee
United StatesThe bathroom door was very hard to close and loud to open. No extra pillows. No refrigerator.
Love the location of the Hotel. It was very clean and quiet. The Internet was fast. It was convenient and near all shops, restaurants and transportation.
Stayed in October 2023
Reviewed: 9 October 2023
Tsering
AustraliaLocation.
Stayed in September 2023
Reviewed: 9 October 2023
Teresa
United StatesTub was dirty., no hangers to hung clothes, no hooks, no fridge or ice available. Bars on sides of sink to hung hand towel are intrusive with toilet. One pillow per person, too flat to be comfortable. Bed gave me a back ache..
Location is excellent
Stayed in October 2023
Reviewed: 1 October 2023
Maezel
PhilippinesStaff were not the friendliest and would often tell us to do things for ourselves instead of helping us with a task. Though we would be able to convince them in the end to come to the room and help us out. We also felt like staff weren't as aware of things? We asked someone if we could open the window for circulation and he simply answered that he doesn't think so and left. Later on after trying for a bit, we were able to do it ourselves. But aren't staff members supposed to know how to do those things? Or at least try to be more helpful? Also, I don't recommend booking a room with the 2nd floor as ventilation is poor. If you're at the bottom floor, you can crack open the big window to let air flow. But if you're in the 2nd floor or basically attic, even if you open both windows, it will still be too hot. We also felt like it was quite dusty in our room. Pillows and bed weren't the best, but it dod the job. Although if you enjoy comfortable bathrooms, it will be difficult for you to enjoy as this hotel or rather this room's bathroom is quote small and cramped. It would have been cramped for 2 people, and it was more cramped for the 4 of us. This hotel is still worth it for it's price, but just be more aware about its shortcomings as well.
The location of this hotel is really good! It's close to the supermarket, the bus stop, good restaurants, and more. They would also give us disposable utensils whenever we asked, so that wss quite nice.
Stayed in September 2023
Reviewed: 30 September 2023
Hsin
TaiwanWe had the rooms in other building next to the hotel main building. The room is quite small especially the shower room is way too small for ONE person to take shower.
Location is very good - close to train station. We enjoyed the dinner at the hotel restaurant, good quality of food and service.
Stayed in September 2023
Reviewed: 23 September 2023
Carlota
United StatesRoom was warm.
Transportation was very accessible.
Stayed in September 2023
Reviewed: 22 September 2023
Vincent
United StatesNo Ac in the summertime but that’s nearly everywhere in Europe. Rooms did have two fans which circulated the air pretty well and we also stayed in a top floor room with two skylights that could open for more of a breeze.
Great Location close to every thing.
Stayed in July 2023
Reviewed: 10 September 2023
Paul
NetherlandsThe bathroom is tiny and room wasn’t clean when we entered. They did clean it afterwards
Location is good
Stayed in September 2023
Reviewed: 9 September 2023
Aref
United KingdomLocation
Stayed in August 2023
Reviewed: 1 September 2023
Vinodkumar
United StatesBeds and mattres
Clean
Stayed in August 2023
Reviewed: 30 August 2023
Emily
United StatesThe beds were terribly uncomfortable!
Clean, staff was friendly, spacious, nice bathroom
Stayed in August 2023
Reviewed: 22 August 2023
Tan
SingaporeNo aircon or stronger fan in room
Most locations is walking distance from the guest house
Stayed in August 2023
Reviewed: 22 August 2023
Karen
CanadaThe bathtub is not clean. Everyday, the towels are changed and blankets are folded but thats about it. The floors are not wiped nor vacuum everyday. Its still dirty especially the washroom. Not sure hat they are cleaning everyday in our room other than new towels n folding blankets.
Property is close to the bus stop and train station which is a good thing
Stayed in August 2023
Reviewed: 13 August 2023
Md
United KingdomCustomer service was poor.
Location
Stayed in August 2023
Reviewed: 9 August 2023
Ahmad
United KingdomThe customer service is all good. Regular maintenance might be required for the room as the door handle have come off etc.
Location very near to Interlaken West train station and bus station. A lot of food shops nearby. Very convenient.
Stayed in August 2023
Reviewed: 5 August 2023
Rowena
United KingdomNo hand soap. A false eyelash stuck to the headboard of the bed on arrival.
Friendly staff. Excellent central location, easy to reach both train stations, bus stop right outside hotel. Lobby area and other facilities were great.
Stayed in August 2023
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