We had a lovely stay here. The location is beautiful with the train station only being a short walk away. Lots of lovely walks and places to eat nearby . The hosts were very accommodating, nothing was too much hassle. Breakfast was also very good with a lovely variety. We’ll definitely be back !

Stayed in June 2024

Beautiful view from my room. Great location only 5 min walk to train station. Near many restaurants and grocery store. We missed tea but loved breakfast! Beautiful property and very nice people. Can't wait to go back.

Stayed in June 2024

the spa is closing early and not open in the evening!

A comfortable place with beautiful views of the mountains, very well located near the departing spot of the gondolas going to the Oeschinensee.

Stayed in May 2024

The staff were very friendly and helpful. They provided an electric kettle in the room for my morning tea, at my request. I would definitely stay here again.

Stayed in May 2024

Aged decor

Great location, very comfortable, friendly staff, and excellent breakfast

Stayed in May 2024

The family who own the hotel were excellent hosts, the best of hoteliers.

Stayed in May 2024

No coffee or kettle in the room. Didn’t tell us on checkin that we needed reservations for dinner.

Great views and wonderful food. Good suggestions for sights to see.

Stayed in May 2024

Everything

Stayed in May 2024

No slippers

The location is unparalleled. The view from the room is unobstructed and so zen. Room is so spacious and clean.

Stayed in March 2024

Everything was perfect, very nice view!

Stayed in January 2024

The property has been very responsive both via booking and by phone. The staff was composed, helpful, and considerate. It was our first visit but they made us (dog included) feel welcome. Cleanliness was spot on both in the room and common areas. Stay at the hotel restaurant as the chef develops and executes daily excellent menus. The location is perfect for hiking as many trails start directly from the doorstep.

Stayed in March 2024

Beautiful, well run, friendly, good food, great staff

Stayed in February 2024

There was nothing to dislike , i only kindly suggest to add hair conditioner to bathroom toiletries.

I stayed 4 nights and I've had such a pleasant stay, everything was just perfect: beautifuly decorated, lovely and clean rooms, attention to details ,amazing wellness spa, great breakfast, lovely staff and a warm vibe in general. Claudia and Gerhard are the loveliest and most welcoming hosts i've ever met , always there happy to help. The hotel is very close to gondola just 5 min walking. I highly recommend it for solo travelers.

Stayed in February 2024

Great food and friendly staff. Would stay here again!

Stayed in October 2023

The hotel is very well located, is very comfortable and clean, the food is great and the best of all is the amazing service they have. They were very helpful during our stay, our dog was attacked by other during a hike and the hotel offer to transport us to the veterinary and were extremely helpful during the rest of our stay, thank you very much to the whole staff we will definitely be back.

Stayed in October 2023

The pillow was a tad too soft to my liking but the extra pillow in the room helped. But nothing really, highly recommend the hotel for its price!

The staff was super nice, they were attentive and friendly. Dinner and breakfast were just lovely - it helped that it rained when I stayed there, creating a super cosy atmosphere inside the hotel. Overall, it was such a relaxing place to unwind in Kandersteg.

Stayed in October 2023

The staff was extremely helpful and the beds very comfortable.

Stayed in October 2023

The room bathroom is a bit small but functional. The cappuccino was the weak point of the otherwise excellent breakfast: sorry, I am a very demanding Italian when it comes to coffee... ;-)

The location is perfect, walking distance from everything in the town and with a great view (which other hotels likely don't have this unobstructed). The staff is warm and professional at the same time, very Swiss! The room is comfortable and quiet. The restaurant is also excellent. The free parking is icing on the cake.

Stayed in September 2023

Very friendly and helpful staff. Enjoyed the food, good breakfast and excellent evening meals.

Stayed in September 2023

Great outlook. Superb staff, especially Claudia! Excellent food

Stayed in September 2023

Only some minor details- would have liked tea/ coffee making facilities in our room and a small fridge would have been useful

Excellent location, beautiful views from our room, friendly helpful staff, very good breakfast and dinner. We loved the tea and cakes every afternoon.

Stayed in September 2023

Hb evening meal menu choice limited ( very minor point)

My Wife and I had previously stayed at This lovely Hotel 14 years ago and I promised myself that I would once again return! We have just returned spending a further 4 wonderful days at The Bernerhof. Claudia, Gerhard and the whole team were very friendly and welcoming . This time we opted for a Mountain View room which was comfortable spotlessly clean with views of the mountains to die for. Eating at the hotel is a real pleasure with great friendly service . We decided on the Half board option for Evening meals , the 4 course meals were beautifully presented , however my only minor observation was that the menu choices were quite limited. But on reflection looking at cost of eating out generally in Switzerland I think that the 45Chf per person still represents good value. And as said the service is excellent. Our verdict after 14 years The Hotel is still quite wonderful with lovely hard working efficient friendly hosts

Stayed in September 2023

We didnt like the spot lights illuminating the hotel frontage pointing directly into our window. It was pouring of rain when we arrived and the hotel is quite a walk from the train station. Although we arrived 1 hour before checkin time and we were allowed to leave our bags a nice touch would have been to be offered a coffee or seat as we were.

The location was perfect and the room was lovely and clean

Stayed in September 2023

The owners are very welcoming and the food is delicious. We’ve stayed before but this time we went specifically for the set menu and the breakfast. We were not disappointed as the main meal exceeded our expectations. The beds are very comfortable and the views from the rooms are amazing.

Stayed in September 2023