Don't expect a sunny place, as it is in the shade of the mountain. The rooms look out on the campground, which is laid out like a tight-packed mobile home park. Nothing that the pizzeria could have done much about, but some guests had a barking dog with them that just kept on barking during the meal. The breakfast was good, but the breakfast lady runs it like a military operation. Don't put anything in the wrong place.

Nice hotel, friendly staff, well appointed rooms. The hotel has an in-house pizzeria and across the street is their higher up restaurant. The pizzeria serves good food. The breakfast is good and well supplies. During the night it was very quiet, as they have taken a lot of precaution to prevent noise from carrying through the hotel. The place has a nice swimming pool and other spa facilities.

Stayed in October 2024

Wellness SPA Is great

Stayed in September 2024

I still would like to swim in the morning...

I am back to this place in 2 months so I think I like it. The staff is really friendly. The pool and the different type of saunas are amazing. The pizza is at the hotel's restaurant is really worth to try. The breakfast is amazing and really friendly staff too. Plenty of walking and hiking routes around the hotel. Really recommend A+++

Stayed in September 2024

Saunas not open in the morning

Very good pool, spa with different saunas

Stayed in August 2024

Nothing

Great place for parents to relax with kids under 12 yrs old. Comfortable spacious room with a balcony and view. They even included a surprise gift for the kids. Complete breakfast with a kids playroom around the corner. Amazing wellness area and swimming area with kids pool, slide and other things for kids to get excited about! The restaurant was gourmet and there was also a kids area to play so parents can actually enjoy their meal. We walked from the hotel to Engelberg center via a beautiful trail that runs along the river (about 20-30 mins walking). Wifi worked perfectly. Everything was very clean. There is also a camping site with small grocery store in case you need anything at all.

Stayed in August 2024

No Air conditioning The pillows are very soft

Great location Good breakfast (w/o warm food, but still a great choice of sausages and cheese) Spa area is great A small grocery store is right next to the entrance Staff is very friendly and helpful

Stayed in August 2024

Cozy and clean

Stayed in August 2024

No air conditioning in the rooms

Great place, fun with kids, beutiful view

Stayed in July 2024

Nothing

- Clean and spacious room - great swimming and spa facilities - good breakfast - Good playground for children at camping site - good surrounding to go for walk/hiking

Stayed in May 2024

I wish the breakfast buffet had a fresh cooked egg option every day and not just Sat & Sun. Hard and soft boiled eggs aren’t enough egg options M-F.

Location, warm ski equipment room, comfortable rooms, delicious pizza, FANTASTIC pool & spa!

Stayed in February 2024

The waiter at the restaurant was not happy when we asked for a table for two at 20:50h. We primissed that we will be quick but the waiter kept on complaining that it would surely take too long. He walked into the kitchen to check with the chef, still commenting on our late arrival. We walked away and had dinner elsewhere. Dissappointing work ethics and unusual for Swiss hospitality.

Very comfortabe and modern facilities, cosy room, very nice bathroom, free parking, very nice indoor pool, location very quit and a bit off but just a short trip to the city center, mostly very friendly staff

Stayed in January 2024

No warm dishes at breakfast buffet

+ Very nice spa area with everything one needs fitted into a relatively small area + Friendly and helpful staff

Stayed in December 2023

Warm welcome and very good service, very friendly welcoming team, positive energy all over the place. The Spa is just exceptional.

Stayed in December 2023

a G. F, Pizza option and Potatoes and fresh veg. Brocolli, Cauliflower, leeks and seasonal options with fondue, would both have been a luxury for me

G. F. bread roll option especially for me was very tasty, and I enjoyed the wide selection available at the buuffet!

Stayed in November 2023

Nice simple hotel yet with amazing pool for kids and the restaurant . Yummy!

Stayed in July 2023

Nothing it was perfect

The spa facilities were amazing. Also the kids play room and after 10 lounge we’re bonus features!!

Stayed in July 2023

This was a wonderful experience for our family. The staff was friendly and accommodating, the breakfast excellent and the room very clean and comfortable. It’s a cozy hotel in a beautiful location. The kids loved the welcome teddy bears and chocolates, they even have kids robes and a fun pool.

Stayed in June 2023

nothing

the pool center was great ! staff in the room was good . the agents were nice and kindly

Stayed in May 2023

The pool was too cold and the sauna-area was textilfree…which we weren‘t comfortable with.

The service/staff was exceptional! It was cool that there were two restaurants that belonged to the hotel.

Stayed in April 2023

Everything was very good, nice and clean. The staff were really helpful and friendly. Everything in the room worked perfectly and met all our needs. Breakfast was great!

Stayed in September 2022

nothing

the pool was amazing.

Stayed in July 2022

Our room was overlooking the camping, just above the terrace of the bar, with very limited view. In the summer, I recommend selecting a room on North Side, with much nicer views. Shame there was no kettle or coffee machine in the room. The pool is indoor, and the pool area is extremely hot. Probably nice in the winter, but not in the summer. There is no nice outdoor resting area at the spa nor at the indoor pool.

Nice location, a bit away from the village. Nice spa area. Good breakfast with lots of fresh fruits. Tea making facilities available at all times. Nice restaurant for dinner.

Stayed in July 2022

We were surprised and disappointed to be charged 5 Swiss Francs for a jug of tap water in the restaurant!

The breakfast was excellent. Lots of choice and all very fresh. Friendly staff. The hotel is spotlessly clean. Very comfortable. Shop is convenient. Nice pool area. Hotel is in an excellent location for visiting surrounding areas.

Stayed in June 2022

The turnstiles to enter the pool, especially the entrance at the rear of the pool, were difficult to use and dangerous for our 4 and 6 year old kids. Our 4 year old became stuck in one and it was very scary, she could have been quite seriously hurt. I think there should be a better , safer way to manage access for small children.

5 star service. We were so impressed with our stay that we immediately booked again for another stay. One of the best hotels we've ever stayed in. Well done to all of the team in the hotel.

Stayed in October 2021