922 Mirrenberg, 3825 Mürren, Switzerland
#9 of 21 hotels in Mürren
Guests' ChoiceBased on 29 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.7
Value for money
8.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 June 2024
Katie
SwitzerlandLocation is beautiful - set about 30 minutes walk (uphill) from Mürren. Quiet. Stunning views. Exceptional hosts that will go out of their way to make you feel cared for. We were a family of 8 in total, and due to unforseen circumstances, 2 people couldn't join. They pushed back our reservation and welcomed us with kindness. Thank you!
Stayed in June 2024
Reviewed: 15 April 2024
Subodh
GermanyThe location was nothing short of breathtaking, with stunning vistas that took our breath away. The owners were incredibly friendly and accommodating, going above and beyond to ensure our comfort and make our stay unforgettable. We can't wait to return and experience it all again!
Stayed in March 2024
Reviewed: 24 February 2024
Patrick
SwitzerlandTransportation to and from
Stayed in January 2024
Reviewed: 28 January 2024
Janine
SwitzerlandMaybe to hear about the sauna and how and when it could be used ?
Location is out-of-this-world - ski to door on the pist! Fabulous owner who really cares for his guests ❤️ your comfort and experience of utmost priority. We were very impressed by the wine selection and digestif wagon 👌 a very nice touch, particularly the great descriptions and stories Christoph could relay for each acquisition. The food was great too - amazing chef who we also had the.pleasure of him joining us for a drink (or 2). We will be back to experience this Gem every season of the year.
Stayed in January 2024
Reviewed: 4 January 2024
Charles
United StatesNothing - it was spectacular!
I can’t say enough good things about Christophe, Chef Oliver and Sarah. The service and quality of food was exceptional.
Stayed in January 2024
Reviewed: 30 December 2023
Sophie
SwitzerlandStunning location, ski in-ski out directly on a blue piste. Extremely welcoming staff, attention to detail that make a comfortable and homely stay - good quality duvets and comfy mattresses, games for kids/adults, complimentary tea/juice in the rooms, flexible check out. The chef is excellent, we stayed 3 nights and ate there every evening with great veggie options and good beer! Important to communicate in advance regarding arrival logistics.
Stayed in December 2023
Reviewed: 24 October 2023
Chen
Switzerlandnothing
everything, host friendly, dinner great, room clean, view excellent, sheep cute, and the stars--clean and clear.
Stayed in October 2023
Reviewed: 19 October 2023
John
United StatesThe distance from downtown Murren.
Christoph and his team made us feel like family. The chef made excellent dinners each night. Also, the view from the hotel (and our room) was SPECTACULAR! A hiker's paradise! Christoph worked with us on early an earlier than expected departure, due to illness.
Stayed in October 2023
Reviewed: 27 September 2023
Darren
United KingdomNothing
Fantastic views, fantastic staff, went out of their way to make sure we were happy and comfortable. Sara was a gem. She picked us up from the cable car, and I really didn't think the car would make it up to the mountain with us all on board, but she drove like a pro. I can't give any more praise for the place. Fantastic, fantastic, fantastic
Stayed in September 2023
Reviewed: 25 September 2023
David
United StatesDifficult to hike up to the hotel with luggage Shuttle service was great A little pricey
Really nice staff Fabulous views Good food and very friendly chef Loved the ambience Much better than staying in the crowded town of Murren
Stayed in September 2023
Reviewed: 24 September 2023
Kim
United StatesOutside the city proper of Murren, not walking distance from the train station. They offered a shuttle to pick us up, but they do charge for it (we found out about the charges only upon checking out).
Friendly, welcoming. Food was delicious. Rooms comfortable and clean.
Stayed in September 2023
Reviewed: 14 September 2023
Elzanne
SwitzerlandNothing
The hotel is located outside the town, it is quite and a perfect place to go for a walk after dinner and gaze at the stars. The restaurant was also great and the staff were very helpful and friendly. The room was comfortable and we chose this location for a comfortable start to hike Schilthorn. It was a perfect weekend.
Stayed in September 2023
Reviewed: 5 September 2023
Safarigirl29
United StatesNothing could have been improved.
We had a memorable stay and will return for sure. It is quintessential rural Switzerland at its finest-- with the gentle sound of cowbells ringing through the valley. Note that if you have roller bag, you really need to use their transport service, and the road getting up is quite steep -- but it is totally worth it. Oliver and Sarah made our stay extra special. We enjoyed the beautiful views out our window, the snacks and juices in the room and the fantastic breakfast. We also were wowed by Oliver's cooking and thoroughly enjoyed dinner at the Hotel on both nights of our stay. With so many hiking trails right outside the door, we would have loved to stay for weeks!
Stayed in September 2023
Reviewed: 31 August 2023
Matthys
SwitzerlandThe location was amazing with wonderful views. The staff were very friendly and helpful and I enjoyed the dinner immensely. I would certainly recommend the stay here.
Stayed in August 2023
Reviewed: 16 August 2023
Arturo
GermanyAmazing views to Jungfrau🏔️Amazing staff👨👩👧Amazing food and beers🍻 Get there by 🚠🚞🎢
Stayed in August 2023
Reviewed: 16 August 2023
Alica
United KingdomWe received friendly welcome upon our arrival. Rooms were clean and one of them had an amazing view of the mountains. Also surrounding is calming, all green. We stayed for the dinner which was also delicious served with the local beer. The menu is broad and there was also a vegetarian option. Breakfast was simple, sufficient and fresh. All was good.
Stayed in August 2023
Reviewed: 11 August 2023
Callum
AustraliaThe accommodation can be hard to get to with suitcases, I believe there is a guy in town who helps transport them up for you which is what I would recommend.
The views were amazing, the food was also amazing with the chef cooking amazing meals every night! The staff were all so friendly and helpful.
Stayed in August 2023
Reviewed: 28 July 2023
Heidi
United StatesThis was the best place we stayed at in Switzerland! I loved the people running this hotel and restaurant. Amazing location and rooms!
Stayed in July 2023
Reviewed: 20 July 2023
Ellen
United StatesThe location made it challenging to explore town.
The rooms were clean, the food was exceptional, the views were incredible, and the staff was kind and welcoming.
Stayed in July 2023
Reviewed: 17 July 2023
Alfred
GermanyEverything was perfect. there was nothing which we did not like.
Great Location, fantastic food and an ideal spot to start treks into the mountains.
Stayed in July 2023
Reviewed: 9 July 2023
Kata
HungaryDreamy destination, astonishingly kind people.
Stayed in June 2023
Reviewed: 28 January 2024
Stephanie
United StatesBreakfast was really lacking and was 22 Swiss francs a day! Management was a bit disorganized and didn’t have access to booking.com payment. Hotel aspect seemed to be an afterthought. The place definitely catered to the locals.
The ski-in ski-out aspect was amazing!
Stayed in January 2024
Reviewed: 2 August 2023
Marketa
MaltaVery disappointing. We booked a room at 10am (the same day as we should have checked in) and didn’t see any message about using a train and a cable cart and then walk to be able to reach the hotel. Since we travelled with our 5 month old son. It’s not recommended to sleep or go to high altitude with him. We found it out when we put the address to the navigation and then called the hotel. We explained our situation and kindly asked for a refund since we were afraid of taking our son to such altitude. We were told that they will think about it but unfortunately in a few days they charged us the full amount.
Stayed in July 2023
Reviewed: 9 September 2023
Anonymous
United StatesNot walkable with luggage.
Loved the staff— Sara, the owner and chef. They were all very friendly and welcoming. The food was excellent. The place had a homey atmosphere
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content