Nothing.

We had a breathtaking view of the lake from our lovely bedroom in this beautiful property. The elegant dining room also had a beautiful lake view. We found all the staff very friendly and helpful.

Stayed in September 2023

The price is appropriate

Stayed in October 2023

Excellent location. Easy walk from train station. Historic building but with all the necessary comforts. Lovely breakfast with a breathtaking view of the lake.

Stayed in October 2023

The view from the balcony could have been better if the tall trees were trimmed.

This was a very well maintained old hotel with modern upgrades in the bathroom. The dining hall was old elegant very well maintained. The service was friendly and attentive. The view was picture perfect. We had a balcony that overlooked the town and lake that we enjoyed with a bottle of wine. The communication prior to arrival was excellent offering a fee pickup at the train station. The room provided two bedrooms with three beds, though one bedroom was the pass through to the bathroom, offering my friend and I our own privacy.

Stayed in October 2023

None

View view and view just amazing!! Also restaurants food was excellent not to mention great staffs. Facilities were old stylish with some key modern upgrades

Stayed in October 2023

745am, they ran out of juice and croissants at breakfast, and the attending staff just shrugged it off rather nonchalantly, when politely asked to replenish. In a mere seconds, all the positive vibes of a grand luxury holiday just went down the drain. Had to pacify self......one of those "things".

Amazing lake view from the room. Beautiful beyond description. Quintessential Swiss luxury holiday

Stayed in October 2023

Everything was great. Felt like a really joyful place. Great room with a comfortable bed and an amazing view. Delicious breakfast. Lovely staff.

Stayed in October 2023

No complaints

Very quaint and fab service

Stayed in October 2023

Old world charm and the breakfast

Stayed in September 2023

Everything was great. We were lu ky and got upgraded to a Lakeview room. The shower was fantastic. I would definitely recommend.

Stayed in October 2023

Pillows were abit flat.

Prompt service, decent breakfast

Stayed in October 2023

A traditional property, well maintained and cared for. Wonderful views of the lake from the large windows in the room, much better than anticipated. The staff were smart, helpful and professional without exception.

Stayed in September 2023

Almost impossible to use the hotel’s iron. Spa was advertised as free in winter but the charge for autumn was CHF25pp.

Breakfast was fabulous. The room was large and the view of the lake wonderful. Restaurant & bar staff were just lovely. Outside terrace bar was wonderful to view the full moon over the lake. Lovely old world charm.

Stayed in September 2023

Nothing

The room was lovely, not spacious but beautiful, with even a desk by the window. The view from our window over the lake and mountains was superb. The bed was extremely comfortable.

Stayed in September 2023

-

For the area we were in, this accommodation offered affordable pricing for the comfort level we stayed in. Rooms were quaint. Hotel restaurant had great views of the neighbourhood and very friendly staff.

Stayed in August 2023

Really good breakfast.

Stayed in September 2023

I liked everything

The location is very good. The room is very comfortable. The breakfast is very good.

Stayed in September 2023

They need to replace the pillows asap. Not comfortable at all.

Stayed in September 2023

Nothing

Breakfast was nice, room was comfy. Staff were very nice. I spent 1 night here after Glacier Express, I had hurt my ankle in Zermatt..hotel on request sent their shuttle. They also provided an ice bag which was much appreciated. (there's a reasonable charge for the shuttle) I didnt fully explore the hotel or area.as I left on another train in AM

Stayed in September 2023

Spacious room. Spectacular view. Lovely Art Deco hotel.

Stayed in September 2023

Nothing

It was warm and welcoming with old world charm. Our rooms were spacious and comfortable. We had dinner in the restaurant and it was wonderful as was breakfast the next morning. Staff were friendly and very helpful. Good location with lake views and a short walk to the train station and town centre. Would highly recommend this hotel and wished we were there longer.

Stayed in September 2023

A little ways to walk to get to places

The great view of the lake through our windows

Stayed in August 2023

Breakfast choice a bit limited

Wonderful view from bedroom window

Stayed in September 2023

Everything

Everything was beautiful. Lovely intimate hotel. Location perfect. Traditional with an exceptional high standard of attention to detail. All staff were extremely courteous and polite.

Stayed in September 2023

We live in Australia where smoking is prohibited almost everywhere so to be exposed to cigarettes indoors was something we found very unpleasant. This only happened in the bar area which I know is allowed in Switzerland.

We had a beautiful corner room which had large windows on three sides. The room has a panoramic view of the lake and surrounding mountains. The corner desk enabled my husband to work without having his papers all over the room. The breakfast room is spectacular! The breakfast was a great way to start the day.

Stayed in September 2023