Furi 265, 3920 Zermatt, Switzerland
#15 of 477 hotels in Zermatt
Guests' ChoiceBased on 53 hotel reviews
9.6Cleanliness
9.9
Comfort
9.8
Location
8.9
Facilities
9.7
Staff
9.8
Value for money
9.2
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: September 20, 2024
Michael
CanadaHaving to leave!!!
Your experience begins when you take a gondola up the mountain to get to the hotel. It's a bit of a hike, but well worth it as you come up to a beautiful hotel. The main entrance, rooms and especially the pool and spa facilities are out of this world. What tops it all is that the owner is very friendly and personable, and it was such a blessing to meet him. This is one place where I wish I could give more than 5 stars!!! Loved it so much we extended our stay.
Stayed in September 2024
Reviewed: August 3, 2024
Nimish
United States of AmericaV good owner
Stayed in July 2024
Reviewed: July 22, 2024
Soeren
DenmarkExtremely friendly and helpful staff. We were upgraded - thank you. Beautiful place and brilliant location for hiking.
Stayed in July 2024
Reviewed: December 7, 2023
Ryan
United KingdomWe didn't get to stay longer.
The location was beautiful and the staff were friendly and extremely helpful. The set menu for 40cfr each night was amazing. The rooms were clean and stunning, and the spa was the icing on the cake.
Stayed in December 2023
Reviewed: November 24, 2023
Alieh
BelgiumI like al af things
Dat was perfect Breakfast Environment Personnels And rooms and I Was Satisfied
Stayed in September 2023
Reviewed: September 8, 2023
Weng
United KingdomEverything is perfect
Cozy place, nice breakfast and thoughtful service! You can enjoy the natural view during the stay
Stayed in September 2023
Reviewed: August 29, 2023
Nayara
AustraliaN/A
The staff was amazing, the food was good, the room was spacious and beautiful with an nice view to the mountains. I would 100% go back there.
Stayed in August 2023
Reviewed: August 18, 2023
Sharon
SwitzerlandThe clouds blocking the Matterhorn 😆
The pleasant, efficient service, the spa and the bed!
Stayed in July 2023
Reviewed: June 24, 2023
Joe
United KingdomThe staff were fantastic. Spa amazing. Breakfast was just what I needed to fuel me for a hike up to the Rothornhutte.
Stayed in June 2023
Reviewed: February 5, 2023
Marie-andree
CanadaEverything was great! We will come back!
A true ski-in/ski-out. Quiet environment in the mountains. Beautiful hotel. Nice staff. Great food We enjoy sledding down one night to Zermatt village! So fun!
Stayed in February 2023
Reviewed: January 2, 2023
Stewart
United States of Americawonderful time above Zermatt everyone was so kind and informative my wife loved the pool after a day in the mountains
Stayed in December 2022
Reviewed: December 20, 2022
Ken
United KingdomLimited choices for breakfast.
Marc and Martin were lovely hosts. We arrived past 17:00 via train and the last cable car ended at 17:00. Martin reached out beforehand to pick us up with our suit cases (for 20CHF). Compared to the taxis waiting around charging 80CHF. Also Martin offered us a free upgrade with a balcony in our room!
Stayed in December 2022
Reviewed: September 1, 2022
John
Switzerlandamaizing spa amaizing food lovely staff just overall great stay!! thx guys keep it up
Stayed in September 2022
Reviewed: August 29, 2022
Antonella
SwitzerlandExcellent service. The hotel is beautiful and the food is delicious. Amazing spa! The staff was very helpful and friendly. Definite coming back in winter!
Stayed in August 2022
Reviewed: August 24, 2022
Akanksha
IndiaIt was awesome. From pick up, stay, service and to Drop every experience was wonderful.
Stayed in August 2022
Reviewed: August 14, 2022
Reema
SwitzerlandDifficult to reach if gondola is not working. Expensive taxi ride to Zermatt from Furi
Location was excellent. Food was awesome.
Stayed in August 2022
Reviewed: July 17, 2022
David
United KingdomWe liked everything
Super staff, great facilities
Stayed in July 2022
Reviewed: April 16, 2022
Claire
United Kingdomnothing
The hotel is just beautiful - perfectly located right on the piste. The staff were all wonderful - friendly, helpful and welcoming. The pool / wellness area is stunning and the quality of the accommodation is first class.
Stayed in April 2022
Reviewed: February 12, 2022
Sastango
BelgiumWell run family hotel in a remote part of the station. Sounds of silence. Kind staff.
Stayed in February 2022
Reviewed: February 9, 2022
Ketevan
GeorgiaZematt is a beautiful place to stay especially if you ski. It is a heaven
Stayed in January 2022
Reviewed: December 18, 2021
Melvin
SingaporeCable car rides to and fro Zermatt can be a bit inconvenient, but the rides are scenic and worth it.
Excellent service from all the friendly hotel staff. Martin at the front desk was extremely helpful in our booking of a ski class, including advising us where to rent ski equipment, and promptly kept us informed of changes. Room was spacious and cosy for two, nice cottage/cabin design, and the balcony view of the mountains and snowy scenery was priceless. Heated pool was perfect for soaking in to relax after a long day out sightseeing or skiing.
Stayed in December 2021
Reviewed: September 13, 2023
Karinya
AustraliaExcellent customer service
Stayed in August 2023
Reviewed: August 15, 2023
Joachim
BelgiumThe information about how to access the hotel is misleadingly incomplete at booking.com ‘side. Zermatt is not accessible by car AT ALL. You have to leave your car and take the train from the previous village in the valley. Then you cross the entirety of Zermatt before you can take a cable car that will bring you to the hotel itself. It took us roughly 2hours do do the last 10km. Booking.com was absolutely unclear about this aspect. Literally zero information. We only learned the specifics after the (no-cancellation) reservation went through and the hotel reached out to us. This is not acceptable. @booking.com please correct this.
Once you are there, the hotel is positively charming. Top catering, super friendly staff, tasteful decoration, stunning view, top comfort.
Stayed in July 2023
Reviewed: April 19, 2022
Natasha
United KingdomToo far from village, no proper service into village. Hotel should facilitate transport. An electric taxi cost 80 euros one way. If I had this information beforehand I would off not booked hotel. Staff were friendly enough but sometimes felt like we were bothering them. Maybe because we did not speak German?
Spa was great. Cosy hotel.
Stayed in April 2022
Showing 1 - 25
Philadelphia, USA
Rastovača, Croatia
Nijensleek, Netherlands
Saint Petersburg, Russia
Fanø, Denmark
Orebić, Croatia
Asos, Greece
Salvador, Brazil
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