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Reviews of Seehotel Sternen

Hauptstarsse 92, 3855 Brienz, Switzerland

#11 of 11 hotels in Brienz

Guests' Choice

Review score

Based on 68 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.3

  • Location

    9.2

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 May 2024

    7.0
    Great views, comfortable and warm beds.
    • Leisure trip
    • Group
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very small and difficult to get dressed in. While the room had a skylight with views to the mountain which was amazing, there were three flights of stairs to get to the room.

    Location is amazing, breakfast was great. Bathroom facilities were very small and cramped. Room was clean and had a great view of the lake and the snow capped mountains.

    Stayed in April 2024

  • Reviewed: 5 October 2023

    7.0
    Great location but could be better inside
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Dated and needs an upgrade

    Location

    Stayed in September 2023

  • Reviewed: 24 August 2023

    8.0
    Comfortable, no-frills stay!
    • Leisure trip
    • Family with young children
    • Single Room with Bathroom
    • Stayed 3 nights

    No Fans, ACs in the rooms. In warm weather, you need to keep the window open, but rooms facing the road can be a bit noisy

    Very simple, but clean. Warm owners and staff Simple, but nice breakfast The location!

    Stayed in August 2023

  • Reviewed: 22 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Some Unfriendly staff, very basic and dated rooms at a high price (old, no jug to make coffee tea, no tv etc).

    Location, view

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    No fridge or TV

    Near to the lake with direct access

    Stayed in August 2023

  • Reviewed: 11 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    too hot in summer

    location

    Stayed in July 2023

  • Reviewed: 30 June 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We had also 1 room that was not at the promenade and that was on the 2nd floor, extremely basic, like a youth hostel or dorm. There is no TV in none of the rooms. The breakfast is very basic and with few supplies. The restaurant has warm kitchen only for a few hours a day and closes early. There are only 2 parking spots for the hotel guests, but you get a ticket that allows you to park at any public parking lot. There are more parking lots next to the restaurants but those are kept for other purposes.

    The hotel is situated right at the sea promenade with a few rooms that have an exit directly on the promenade with 2 chairs, a table and a parasol. You are separated from the promenade by a small garden. The view is amazing and the train & boat station are in walking distance (5-10 min). It is quiet and very good to relax.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Wow
    • Leisure trip
    • Family with young children
    • Budget Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    absolutely all

    Stayed in June 2023

  • Reviewed: 10 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    It was definitely not worth what we paid with a shared tiny bathroom where you could barely move, no communal kettle and very very basic breakfast. Some of the staff were kind, but we had a few that were quite rude and dismissive. Our checkout was early and not accommodated.

    Great location, comfy beds.

    Stayed in May 2023

  • Reviewed: 30 November 2022

    6.0
    I enjoyed the stay. probably request for a ground floor room next time & book a larger room.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    there was no elevator to get to the room. i didn’t notice this on the website while booking.

    great location! Amazing views! nice breakfast!

    Stayed in November 2022

  • Reviewed: 20 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Smell in the room

    Location

    Stayed in October 2022

  • Reviewed: 14 March 2022

    7.0
    Amazing view and comfortable price
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Opening breakfast is to late over 0900 to ready

    Breakfast is amazing !!!

    Stayed in March 2022

  • Reviewed: 6 March 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    Breakfast as from 09:00 o' clock ist too late. A TV in the room could provide some additiononal entertainment/infotainment.

    Mountain View, proximity to the lake.

    Stayed in March 2022

  • Reviewed: 8 October 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Shower and Toilet
    • Stayed 2 nights

    Room price is a little bit high for a room with shared bathroom. There's only one shared toilet and shower cabin, it wasnt a problem for me but it could be on peak season.

    Location of the hotel is perfect, my room was overlooking the lake and view from my room's window was wonderful. There's a sink in the room. Breakfast is very good, coffee is exceptional. Helpful hotel manager.

    Stayed in October 2021

  • Reviewed: 25 September 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room with Bathroom
    • Stayed 1 night

    Simple accommodation, very interesting owner. The ideal place for people who enjoy playing anything...:-)

    Stayed in September 2021

  • Reviewed: 25 July 2021

    8.0
    Good value accommodation in the centre of town, close to the best pizzeria in Switzerland!
    • Leisure trip
    • Family with young children
    • Single Room with Bathroom
    • Stayed 1 night

    Friendly staff, good location. We stayed for just one night as part of a hiking tour. Breakfast was good, there was no evening meal available but we discovered the best pizza in Switzerland close to the railway station.

    Stayed in July 2021

  • Reviewed: 19 April 2024

    9.0
    Good Experience
    • Leisure trip
    • Solo traveller
    • Budget Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Toilets could have been a bit bigger. It was very small. Apart from that everything else were great.

    Everything was good

    Stayed in April 2024

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Solo traveller
    • Single Room with Shared Shower and Toilet
    • Stayed 4 nights
    • Submitted via mobile

    If you come to a hotel during a busy time. You will have problems with the toilet and shower because

    This hotel is perfect for locations and a great view with a lake. By the way, the price is good for solo travel

    Stayed in November 2023

  • Reviewed: 19 October 2023

    4.0
    The price didn't worth the entire stay, for the accomodation and treatment by the staff. Never again
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night

    I had already hard times to book properly the room, since it was not clear if it was arranged with double or single beds. Finally I managed to book and get confirmation of 2 single beds and guess what, I ve found a double bed. My friend had to sleep on the sofa. I was also disappointed about the parking lot (for 4 o 5 cars max), which was full, and while I was looking for a solution I ve been invited in a very unfriendly way to move away my car, so that other guests could arrive, I got really pissed off. Moreover I could not have my breakfast (which was included) since it start at 8.15, which is very late too me and for people that need to leave early in the morning for hiking or other planned visits.

    The location is great with nice view on the lake.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    Rustic but traditional. The views from a lake-facing room are unbeatable!
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Shower and Toilet
    • Stayed 2 nights

    Breakfast could have been slightly more varied. The feel and decorations of the hotel were very dated, which I understand are part of the charm.

    The best part of this hotel was its location and the lake view from my room was the best I have ever had! Being right on the lake front and having a window opening out to see the beautiful views was perfect! The staff were friendly and the main guy had an excellent sense of humour. Facilities were simple but clean. The hotel was within a few minutes walk of restaurants, grocery shops and the train station.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    4.0
    We will never stay here again.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights

    Upon arrival, I found the reception area unattended, resulting in an 8-minute wait. The room itself left much to be desired. I encountered cleanliness issues, including a soiled face cloth in the lavatory and an unflushed toilet. The presence of an unattended waste in the toilet is a particularly distressing matter that significantly affected my perception of the hotel's overall hygiene standards. Furthermore, essential amenities like body wash and shampoo were not provided, leaving only hand soap available. The room's location beneath the stairs offered no view, with a menu stand further obstructing any potential outside scenery. This, combined with continuous foot traffic from guests using the stairs, led to a consistent level of noise and disturbance. Despite placing a "Do Not Disturb" sign, housekeeping staff entered our room, which was surprising given my extensive experience in the hospitality industry. FYI, at this hotel, croissants are served rather than being available for self-service on a buffet counter, as is the case in other establishments. On our second day, we requested croissants, but the lady server refused, alleging that we had already consumed our allotted one per day. This left us confused, as she had seen us just arrive and she sees that we have clean plates, and she was the one who offered us coffee upon our arrival. This incident took place in front of other guests, which made the situation all the more embarrassing. Such treatment is simply unacceptable!

    The staff provided the necessary information and issued our guest card and allowed us for an early check-in.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The room is not comfortable, very little breakfast variety , have never seen limited breakfast at a hotel as much as this one

    I only liked the view

    Stayed in July 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 4 nights

    The view from the room was amazing. The room was comfy. stayed in family room.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 3 nights

    Breakfast needs to improve!

    The location is simply excellent and the room we stayed in was a studio which was simply mind blowing, I thank John for his warm gestures at all times. Wish him all the best!

    Stayed in May 2023

Showing 1 – 25

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