Nothing, we were very satisfied with this lovely hotel with nice snd helpful people

Liked the hotel, well situated, very nice people, our room had a balcony looking to the mountains it was a very pledant stay

Stayed in June 2024

I generally liked it. It was a very delightful stay

View was excellent. It was near the town area. Offered free bus service to the train station.

Stayed in June 2024

Nothing as such

The location can't be better. Just beside the lake. The Bus stop is 500 meters away. They have pick up and drop off facility from the Station

Stayed in May 2024

Nothing

Good breakfast selections

Stayed in June 2024

Notification when the free cable car in Pontresina is open. We arrived by free train ride to find closed but ended up as a blessing as we very much enjoyed the walk back to St. Mortis via Celerina.

Breakfast excellent. Lakeside views tremendous. Micaela and Carola on desk plus rest of staff wonderful. Carola handled herself very professionally and curtiously when a group travel leader unrelated to us was rude and very loud to her, when it was obvious that other guests listening. That group leader was disrespectful and well done to Carola for her patience on dealing with issue. Shuttle to train station nice touch.

Stayed in May 2024

Nothing

The staff were very attentive and friendly

Stayed in May 2024

The room was very small the the shower area and the remaining of the bathroom area were separated. Actually, not very comfortable. The availability of the entertainment (TV equipment) was quite poor considering the level of the structure (connections not fully operational). I recommend to pay attention that in all rooms there should be clear indications related to the internal phone number. I had to call the hotel from my mobile to get in touch with the reception. I understand that this is the probably lowest season, but this hotel should respect the minimum standard of its category.

The structure was very good and very clean. The hotel is in a very strategic position, but it is better to have own car. The breakfast buffet was good and the staff did their best. Everyone was very kind and willing to help. A special thank to Mr. Dario, waiter at the Segantini Restaurant.

Stayed in May 2024

Our room was extremely hot. We turned off the heating but it was still very hot. We were able to sleep with the window open which cooled it down a bit.

The location was amazing and the staff were friendly and extremely helpful. They had a fantastic breakfast too.

Stayed in May 2024

There is nothing we didn't like about our stay.

Stunning views, comfortable room. One of the best things was a free ticket for all local transport. We were able to go up to Diavolezza for free! Beautiful breakfast as well.

Stayed in May 2024

Great location. Beautiful view.

Stayed in May 2024

Price Highly recommend

The old world charm - turning down our sheets with chocolates. The staff on front desk huge sincere thanks for helping us when our train was cancelled

Stayed in May 2024

Room with a better view

Breakfast was good and the location of the hotel was excellent .

Stayed in May 2024

Shuttle wasn’t at station to collect me as organised (had to call to follow up), St Moritz lacked atmosphere with most places shut being the low season

Views, location, staff, comfortable room, breakfast included, complimentary shuttle to train station, use of pass for local transportation and mountain gondola

Stayed in May 2024

Location up on hill. No shuttle to/from

Clean & nice

Stayed in April 2024

Very nice hotel. Spacious room with lake and mountains view. Staff are very friendly and helpful specially Dario, Micaela and Federica at the front desk. Breakfast was very tasteful with a lot of options. Great location, few minutes walk from the ski station.

Stayed in March 2024

Nothing

Location, location, location….very center and close to everywhere.

Stayed in April 2024

Nothing.

Great Location! Great Staff! INCREDIBLE Breakfast!l ate Gluten Free & it was fantastic!!!

Stayed in April 2024

Rooms slightly behind the times, the heyday passed by a few years ago, still very clean and accommodating though.

Great location, helpful and friendly staff, great buffet breakfast included in the room price. Overall great value.

Stayed in April 2024

The reception and restaurant provided us good service. We really enjoyed the stay at Hotel Schweizerhof St. Moritz.

Stayed in April 2024

We were a party of 3. Signed up for a king bed and a sofa or twin bed. Did not expect a Murphy's bed for the king! and we kept hurting our feet and legs on the metal corners that were sticking out. Also sofa bed was meant for a child not an adult. Would have preferred a twin bed with a normal king bed. Our room was spacious enough but needed an update for a four star hotel.

Great and friendly reception staff, always ready to help. Free shuttle pick up from and to the train station. Great location in the heart of town and walking distance to the ski lifts, shops and restaurants. Stunning view of the lake and the area from the deck. Nice buffet and attentive wait staff.

Stayed in March 2024

I assume the classic style may not be to the taste of some clients.

The hotel is very well located with easy access to the city centre as well as to the train station that you can conveniently access via the escalators. For arrival and departure they also offer a shuttle from/to the train station. All staff is very friendly and helpful. The breakfast buffet is excellent. The rooms with view to the lake have a stunning view. The Junior Suite has a nice corner where you can relax appreciating the lake views. This is in addition of the balcony that is certainly very nice, weather permitting. Nice touch with the free minibar that is refilled daily with refreshments, incl. some beer. There are plenty of restaurant options. Besides the variety of restaurants and bars in the hotel there are also plenty of additional options at walking distance too. Decoration is on the classic side and may not be to the taste of somebody looking for something more contemporary. I definitively can recommend.

Stayed in March 2024

Relaxation area on top floor was not cleaned in time and filled with dirty glasses and towels on the chairs. Shops on basement floor were mostly closed the whole time and smells heavy cigarettes.

The location and size of room we had were both good. Terrasse on the top floor is awesome. Breakfast selection and the egg station was superb, also appreciated the Italian restaurant on lobby floor was opened long hours so you could always grab something to eat.

Stayed in March 2024

Expensive for what it is, even by Swiss standards. A nice four-star hotel but for a five-star price.

Friendly, comfortable and fine hotel well placed in the center of St Moritz, easy walking distance to most places and with good views over the lake. Excellent dining, well priced for what and where it is. Relaxing piano bar. Personal connection and interest from the staff at reception and restaurants. Excellent buffet breakfast, especially the home-smoked salmon.

Stayed in March 2024

There is only one lift to a huge hotel and the rooms were very small. The bathroom was tiny as well …

The staff at the breakfast and reception were super kind and helpful.

Stayed in February 2024