Via de Fex 1, 7514 Sils Maria, Switzerland
#15 of 31 hotels in Sils Maria
Guests' ChoiceBased on 71 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
7.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 September 2024
Maximilian
SwitzerlandI had a nice stay at the Arena Resort Schweizerhof in Sils. The staff was friendly and made the experience feel welcoming right from the start. My room was clean and comfortable, which is always a big plus. The restaurant was another highlight—the Swiss food was delicious and worth trying. The only downside for me was the pool, which was a bit too warm for my liking. But overall, it was a pleasant stay with good service and a great meal to top it off.
Stayed in August 2024
Reviewed: 21 August 2024
Susan
AustraliaBeautiful location. Friendly and helpful staff. Breakfast was delicious.
Stayed in August 2024
Reviewed: 13 August 2024
Giuseppe
SwitzerlandRoom
Pool
Stayed in August 2024
Reviewed: 11 August 2024
Asimina
GreeceThe pool area was super clean but needs to be redone.
Stayed in August 2024
Reviewed: 19 March 2024
Hemera
SwitzerlandKids were giggling and enjoying pool (not quiet but also not very loud) and within 5 minutes elder guests were complaining to the staff which really put a downer on the pool which was the real highlight for the kids. Maybe good to have designated quiet and regular times. Also computer system was down for 40+ mins when we tried to check out.
Great location, pool and kids play area.
Stayed in January 2024
Reviewed: 12 March 2024
Martin
SwitzerlandNothing.
Very good facilities for kids (pool, play room, etc.), excellent place if you want to ski, tasty food within the half-board.
Stayed in March 2024
Reviewed: 27 February 2024
Barbara
CyprusI would like the dinner to have more options
Nice breakfast with many choices. Nice spa & swimmings pool with amazing view
Stayed in February 2024
Reviewed: 22 January 2024
Stephane
SwitzerlandThere was no fridge in the room, no amenities at all, just the shower gel. That means that if I had to wash my hands in the sink I had to go into the shower to get soap.
The quality of the food was amazing, especially the Christmas dinner was outstanding, breakfast was varied with many options. The spa, the pool, very nice atmosphere. The room was new, bed comfortable, the bathroom was small but very new and very clean. Nice balcony with amazing views. The staff from the restaurant very helpful.
Stayed in December 2023
Reviewed: 20 August 2023
Wolf
SwitzerlandNo shower caps, only one chair in the room. Loose hanging shower walls. The whole washbasin was a LOOSE plastic unit. Bathroom was very tiny. Balcony was only equipped with uncomfortable metal chairs and not even a small table.
Breakfast was good. Reception staff was excellent. Parking facilities sufficient. Position of Hotel excellent.
Stayed in August 2023
Reviewed: 16 March 2023
Anne
United StatesThe bathroom lacked ventilation and the shower drain was so clogged you had to take a super short shower so as not to flood the bathroom
The spa was lovely and the breakfast buffet was delicious and offered many choices. We had 2 dinners in the hotel, food was average but we were coming from Italy so hard to compare.
Stayed in March 2023
Reviewed: 24 February 2023
Signor_darcy
ItalyBreakfast, position, salted swimming pool
Stayed in January 2023
Reviewed: 29 January 2023
Kadir
Switzerlandbreakfast with not very fresh fruit salad, tomatoes and cucumbers sauna were too small
rooms and swimming pool
Stayed in January 2023
Reviewed: 10 October 2022
Dafchiz
SwitzerlandBe careful as the hotel closes for the night and if you go out without your card key there is a risk you don’t get back into your room until the morning. Also, it was not super clear where I should leave the card which I had for the parking when you leave the hotel, didn’t find the box.
I have chosen this hotel because of the location due to the fact it was a work trip for me but finally it was really great. After whole day on my feet I managed to still enjoy the pool in the Thermal Bath section of the hotel, which was extremely relaxing! It is a bit dated in the style but it was pretty clean and convenient. Also I really like the design of the room, a lot of wooden elements, even the room for single person was quite cozy and had everything one could need, the window with natural light.
Stayed in August 2022
Reviewed: 27 August 2022
Zilvinas
SwitzerlandActually nothing to complain about
Good location, very good breakfast, big room, wellness is included
Stayed in August 2022
Reviewed: 16 August 2022
Luca
Italy.
,
Stayed in August 2022
Reviewed: 5 August 2022
Mohamed
Switzerlandthe rooms were tiny, the staff was understaffed for the size of the hotel.
location is perfect, price was reasonable for the season, the pool was good , the room was very clean , breakfast was good.
Stayed in August 2022
Reviewed: 31 July 2022
Marco
Switzerlandbreakfast could be enhanced a little more
very nice location and good spa
Stayed in July 2022
Reviewed: 25 July 2022
Dp
SwitzerlandParking garage has rather small parking spaces and some guests are parking like they don't see the lines or just don't care, but outside parking provides a lot of space for large vehicles. There was only one sauna, in which we didn't get in.
The quiet location with a nice view at the mountains Friendly reception Outside pool
Stayed in July 2022
Reviewed: 23 July 2022
Alen
SloveniaParking is paid extra…everything around hotel closes at dusk…
Location is good, easy to reach St. Moritz and surrounding.
Stayed in July 2022
Reviewed: 19 July 2022
Giulio
ItalyInternal pool and external pool and very good spa, kind staff Persons, clean, comfortable newly renovated rooms, breakfast very good and various, position is good near the Sils Maria bus stop, parking inside the hotel at the basement floor, the nice garden area near the little river
Stayed in July 2022
Reviewed: 9 July 2022
Piotr
Polandearly check out - 10am
location very good breakfast
Stayed in July 2022
Reviewed: 11 April 2022
Gsctt
United StatesThis is a nice family hotel in modern/modular style. Staff was great and very helpful. Close to the lifts but you need to take a shuttle; a bit too far to walk.
Stayed in April 2022
Reviewed: 27 March 2022
Marchica
SwitzerlandThe pool facilities were a little disappointing because the water temperature was lower than expected.
Stayed in February 2022
Reviewed: 15 March 2022
Dirk
GermanyI would have preferred a salad buffet for dinner, where one could get a second helping. The salad for starters was often small and had a very limited selection of greens.
Friendliness of staff is exceptional. I also like the flexibility as far as the menu choices for half board are concerned. Often one could decide on the spot to change the selection.
Stayed in March 2022
Showing 1 – 25
Marifjora, Norway
Washington, USA
Lhasa, China
Colfosco, Italy
Kota Damansara, Malaysia
Kurgan, Russia
Bionaz, Italy
Rhayader, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content