The menu was limited and we ate the same breakfast everyday and the dinner menu was also limited. More choices would have been preferred. We had to repeat the same dinner 3 times. A shuttle would be nice rather than busses and taxis. We would recommend a rental car for guests.

The staff was very helpful. They even took Chris to the pharmacy for medicine for Nelly.

Stayed in April 2024

Everything was great

The location is amazing. The fact that we had the panorama pass for free bus rides was perfect for the location. Being able to start the day with hot breakfast and a glass of Prosecco was wonderful. The staff were all very kind and helpful. Overall, we had a great stay at a great hotel.

Stayed in January 2024

Maybe the bed could look better

Beautiful and romantic castle

Stayed in December 2023

Nothing

Location, uniqueness, spaciousness, quality, style!

Stayed in November 2023

Not really anything, but maybe a few different kinds of pillows could be offered in the room?

The hotel staff made the stay extremely welcoming and memorable! They were helpful, friendly, and went out of their way make the stay even better.

Stayed in October 2023

None

Perfect design and friendly staff.

Stayed in September 2023

It would have been nice having help getting our luggage upstairs, but there was no help. They did seem a little under-staffed.

What can you say about staying in a fabulous castle except that it was the experience of a lifetime? We usually don't stay in places like this, so we really soaked it up. The room was huge! The view could not be better! We were absolutely spoiled. Breakfast was great.

Stayed in September 2023

Aside from the sink getting clogged we liked everything

The location- absolutely breathtaking!

Stayed in May 2023

At breakfast some members of staff seemed overwhelmed. The buffet should be larger and offer more options, which would help solve this challenge.

Beautiful property in a stunning location directly on the lake. The quality of the food is excellent, and dinner on the terrace is particularly enjoyable. Most members of staff are very helpful and friendly.

Stayed in July 2023

The car parking needs to be more and the rooms to be equipped with AC.

Stayed in July 2023

No air conditioning, however a very good fan supplied

Excellent historic hotel in a superb location

Stayed in June 2023

excellent

Stayed in May 2023

N/A

WOW, this was a fantastic hotel. The castle itself was gorgeous, but the view was simply stunning. I am so glad we stayed here instead of in Interlaken itself. Our room was very comfortable and there were so many thoughtful touches and extra amenities. The staff were exceptionally friendly and the restaurant was wonderful—we truly didn’t want to leave.

Stayed in June 2023

Beautiful property in breathtaking surroundings! Excellent food, lovely staff, amazing room!

Stayed in June 2023

The road before arriving the hotel is a gravel road, it is very difficult to drag the suitcase.

Breakfast. The view of Thunersee.

Stayed in June 2023

breakfast was modest

Stayed in April 2023

small bed

very nice place

Stayed in March 2023

wifi did not work two days nd tv one day. but because Hotel was lovely we did not care at all

The best hotel ever stayed.

Stayed in March 2023

The bed was not 100% comfortable, and there is a strong smell in the stairs between the 1st and the 2nd floor (the stairs on the left side, not on the right side). But other than that, everything else was perfect!

Location, wonderful building, very kind and helpful staff.

Stayed in March 2023

Control of other guests children in the hallways late at night. (We know how to respect other guests with experience with our four children and seven grandchildren)

Location amazing, generous rooms and front desk management could not do enough to guide us around Thun. Car parking on site,staff in restaurant friendly - breakfast and dinner top notch. ….should have stayed longer if we knew how good!

Stayed in December 2022

Fantantic Views

Stayed in February 2023

Living in Australia, we don't have castles. So the opportunity to stay in a castle was too good to pass up. Schloss Schadau did not disappoint. We were met at reception by Helen who could not have been more helpful and was also had a wealth of knowledge about the property. She personally showed us to our beautiful room which had a magnificent view of the lake and the Alps behind. If you stay here you simply MUST have dinner here as well. Again there is no escaping from the fact that you are in a castle ! The dining room(s) are luxurious and the food and the service are excellent, matching the decor. Breakfast is served in the same location. It wasn't cheap, but hey ! It's a castle. If you are able to stay one night or more here. You should do it. Unforgettable.

Stayed in January 2023

Shame that the spa location next door was closed. this is normally included in the price of staying at the hotel. Perhaps there could have been an alternative instead?

Old World feeling - and I got an upgrade!

Stayed in December 2022

The view from the room, the castle.

Stayed in January 2023