The breakfast is average, a bit disappointing for the price.

The property is fantastic, although you don't need to book a room to enjoy it...

Stayed in September 2024

Nothing! It is gorgeous!

Massive gorgeous lake view in summer, super nice location! And the restaurant is nice as well. Good value for money.

Stayed in August 2024

Nothing

The location is beautiful

Stayed in September 2024

Absolutely stunning hotel in a beautiful location on the lake with views of the Alps. Easy access to the train station on Bus number 1 with the Panorama Card privided by the hotel or 15 min flat walk. The staff are outstanding. On arrival we received a very warm welcome from Anita on reception. We enjoyed a lovely dinner on the terrace each night. The staff were amazing - friendly and efficient and the food was superb. We also enjoyed breakfast each morning served on the terrace with the magnificent view - it was a lovely way to start the day. A tiered platter of cheese and cold meats is brought to the table and coffee made to order. Freshly baked croissants and a variety of delicious breads and jams/chocolate spread and juice is available buffet style. A cooked breakfast is made to order and to your liking - to top it off prosecco is also offered. Our room was absolutely beautiful and we thoroughly enjoyed our stay. After a long flight from Australia and arriving at the Schloss we knew we had made the right decision to stay here! Thankyou to all of the staff for making our stay so memorable - it was sad to leave!

Stayed in August 2024

Breakfast. Really disappointing compared to the quality of the hotel. Not much selection. They bring a cold cut/cheese plate to the table, and there are some basic items to choose from in a "buffet". In addition, it was very noisy as the staff is arranging cutlery the whole time you are trying to enjoy your breakfast.

Beautiful historical building right on the lake. Close to everything. Very nice staff and very interesting architecture. Lunch and dinner at the hotel were very nice.

Stayed in July 2024

No air con, although had a Dyson fan that helped. The bathroom was a bit dated. The lady on reception who showed us about told me I was too quick when asking for our food and drinks.. but we were tired and wanting to get to bed (and were hungry)…. But didn’t appreciate being told we were impatient clearly after travelling all day to get there. Also no availability of onsite parking which was our fault for not pre booking

The location was spot on and the lady on reception took her time to show us about and also helped with our bags

Stayed in June 2024

The menu was limited and we ate the same breakfast everyday and the dinner menu was also limited. More choices would have been preferred. We had to repeat the same dinner 3 times. A shuttle would be nice rather than busses and taxis. We would recommend a rental car for guests.

The staff was very helpful. They even took Chris to the pharmacy for medicine for Nelly.

Stayed in April 2024

Nothing really, maybe the parking could be closer to the hotel especially when raining

Superb building and fantastic room. Food was lovely

Stayed in January 2024

Everything was great

The location is amazing. The fact that we had the panorama pass for free bus rides was perfect for the location. Being able to start the day with hot breakfast and a glass of Prosecco was wonderful. The staff were all very kind and helpful. Overall, we had a great stay at a great hotel.

Stayed in January 2024

Maybe the bed could look better

Beautiful and romantic castle

Stayed in December 2023

Nothing

Location, uniqueness, spaciousness, quality, style!

Stayed in November 2023

Not really anything, but maybe a few different kinds of pillows could be offered in the room?

The hotel staff made the stay extremely welcoming and memorable! They were helpful, friendly, and went out of their way make the stay even better.

Stayed in October 2023

None

Perfect design and friendly staff.

Stayed in September 2023

It would have been nice having help getting our luggage upstairs, but there was no help. They did seem a little under-staffed.

What can you say about staying in a fabulous castle except that it was the experience of a lifetime? We usually don't stay in places like this, so we really soaked it up. The room was huge! The view could not be better! We were absolutely spoiled. Breakfast was great.

Stayed in September 2023

Aside from the sink getting clogged we liked everything

The location- absolutely breathtaking!

Stayed in May 2023

At breakfast some members of staff seemed overwhelmed. The buffet should be larger and offer more options, which would help solve this challenge.

Beautiful property in a stunning location directly on the lake. The quality of the food is excellent, and dinner on the terrace is particularly enjoyable. Most members of staff are very helpful and friendly.

Stayed in July 2023

The car parking needs to be more and the rooms to be equipped with AC.

Stayed in July 2023

No air conditioning, however a very good fan supplied

Excellent historic hotel in a superb location

Stayed in June 2023

excellent

Stayed in May 2023

N/A

WOW, this was a fantastic hotel. The castle itself was gorgeous, but the view was simply stunning. I am so glad we stayed here instead of in Interlaken itself. Our room was very comfortable and there were so many thoughtful touches and extra amenities. The staff were exceptionally friendly and the restaurant was wonderful—we truly didn’t want to leave.

Stayed in June 2023

Beautiful property in breathtaking surroundings! Excellent food, lovely staff, amazing room!

Stayed in June 2023

The road before arriving the hotel is a gravel road, it is very difficult to drag the suitcase.

Breakfast. The view of Thunersee.

Stayed in June 2023

breakfast was modest

Stayed in April 2023

small bed

very nice place

Stayed in March 2023