Englischer Viertel 3, 3920 Zermatt, Switzerland
#112 of 466 hotels in Zermatt
Guests' ChoiceBased on 235 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.0
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 27 June 2024
Michael
United StatesThe hotel is super cute and the hotel & restaurant staff are all exceptional!
Stayed in June 2024
Reviewed: 13 June 2024
George
United KingdomThis was a very pleasant stay. The hotel staff are extremely friendly. breakfast is excellent. It is modern clean, comfortable and is bang in the centre of Zermatt. At breakfast you get a nice view of the Matterhorn mountain. I would definitely use it again and would recommend it to anyone looking to stay in Zermatt.
Stayed in June 2024
Reviewed: 8 June 2024
James
United StatesNothing
Very nice! Centrally located! Very accommodating!
Stayed in June 2024
Reviewed: 2 June 2024
Meg
United StatesNothing
Very clean and updated
Stayed in May 2024
Reviewed: 1 June 2024
Elisabeth
BelgiumRoom very small, no bedside table Lights too strong, Light on balcony in evening can’t be controlled
Breakfast and location good
Stayed in May 2024
Reviewed: 31 May 2024
Michael
United StatesRoom was on the small side.
Very modern and comfortable. Room was a bit small. Great location right in town one block of the main walking boulevard. Miguel at the front desk was super helpful. The morning breakfast had super choices and was delicious.
Stayed in May 2024
Reviewed: 31 May 2024
Seth
United StatesAmazing room. Central. Wonderful breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
Angelina
SingaporeNo pick up service like some other hotels.
Good location and clean. Matterhorn view from the restaurant during breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Melissa
United StatesPerfect for location. A 5 minute walk from the train station. The room was clean and a good size with a cute little balcony. The reception staff were very friendly and recommended some great restaurants! A wonderful stay.
Stayed in May 2024
Reviewed: 18 May 2024
Maria
ArubaThere was nothing we didn't like
Small but comfortable room and close to everything. Had a beautiful vieuw of the Mattherhorn from the breakfast room
Stayed in May 2024
Reviewed: 7 May 2024
Mubariz
AzerbaijanThe Hotel was very clean .
Stayed in March 2024
Reviewed: 6 May 2024
George
United KingdomWould have liked a better view, little close to other properties but that's zermatt
Clean comfortable hotel, staff were friendly and helpful, nice balcony. Good value for money.
Stayed in May 2024
Reviewed: 5 May 2024
Mahesh
IndiaVery good room with a view ,clean ,well maintained,central location... baggage storage.
Stayed in April 2024
Reviewed: 3 May 2024
Petipong
ThailandVariety of breakfast
Good location. Room was well decorated, clean and comfy. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 27 April 2024
Jerome
United StatesThough there is only a small view of the Matterhorn, this is a cozy well located property just off the Main Street. Very friendly staff, to boot!
Stayed in April 2024
Reviewed: 19 April 2024
Aleksandrs
LatviaA bedside table would be suitable for a mobile or some other stuff.
It was a simple but good breakfast.
Stayed in April 2024
Reviewed: 4 April 2024
Lidamari
South AfricaNothing
Clean and beautiful. Friendly staff. Very good location. Will stay there again.
Stayed in April 2024
Reviewed: 30 March 2024
Ruth
United KingdomGood
Stayed in March 2024
Reviewed: 24 March 2024
Jeremy
SwitzerlandAll good
Great location, very helpful staff, very comfortable and great breakfast
Stayed in March 2024
Reviewed: 14 March 2024
Jesse
United StatesClimate control in the rooms. I like to sleep cold and the only way I could do that was by opening the window, which let in some noise.
Location was great, central and quiet. Breakfast was perfect.
Stayed in March 2024
Reviewed: 13 March 2024
Andrew
United KingdomLovely small hotel with a very comfortable room. We didn't eat dinner in the restaurant but it seemed to be very popular. Good continental breakfast, only thing that was missing was a bar area to have a drink and relax at the end of the day
Stayed in March 2024
Reviewed: 13 March 2024
Gavin
United KingdomWould be nice to have a bar area for evening drinks.
Beautiful modern room with balcony and a garden view. Room facilities excellent with coffee machine, mini bar, great selection of tv channels. Bed was very comfortable and a great shower.
Stayed in March 2024
Reviewed: 11 March 2024
Roger
United KingdomThe bar should be staffed, it was never open. There was a good mini bar in the room but it didn’t contain any alcoholic drinks. It would have been lovely to have a beer or glass of wine on our balcony.
The hotel is well placed and the room and bathroom are excellent. Daily room service was excellent, sheets changed half way through the week without asking.
Stayed in March 2024
Reviewed: 2 March 2024
Joanne
United KingdomRooms were small. Breakfast had very few options. Would have liked a cooked option such as omelettes and eggs etc.
Clean and warm. Nice location. Surprised to have uk tv programs. Beds were very comfortable and lots of hot water after a cold day in the snow.
Stayed in February 2024
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