Voia Principala 73, 7083 Lenzerheide, Switzerland
#10 of 73 hotels in Lenzerheide
Guests' ChoiceBased on 73 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.4
Facilities
9.0
Staff
9.0
Value for money
8.5
Free WiFi
9.1
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Showing 1 – 25
Reviewed: 13 September 2024
Roger
SwitzerlandThere was a beautiful spa area, but a lot of the facilities were not functioning properly.
The room was a good size and clean. The breakfast was very good and we ate amazingly tasty pizza in the restaurant. Overall very happy with our stay here.
Stayed in June 2024
Reviewed: 27 August 2024
Ophelia
United KingdomThe way breakfast was laid out was a little chaotic, but that's from a logistical point of view. The offers to eat were very geneours, fresh and tasty.
Quiet location, beautiful rooms, bathrooms exceptional, the shower is incredible.. the design of the hotel is wonderful, really gives you that swiss cottage vibe. our room had a balcony which was a great ad-on, a mini-fridge would have been nice but actually it had all we needed
Stayed in August 2024
Reviewed: 26 February 2024
Kersten
GermanyVery nice hotel with excellent rooms. We liked the spa area, too. Good selection of restaurants.
Stayed in February 2024
Reviewed: 18 February 2024
Giulia
SwitzerlandUnfortunately the room was smelling like sewer
Good location, nice facilities, clean room
Stayed in January 2024
Reviewed: 18 January 2024
Manuel
United KingdomThe location is relatively isolated, especially outside the high season when almost all other restaurants and cafes nearby seem to be closed. Also, my room was right above/next to the bar, and one night there were drunk customers outside, talking and shouting right in front of my window, far past midnight, without any intervention by the bar staff (until I asked them to be quiet myself).
Beautiful mountain resort with nice spa. Gorgeous room fitted with wood, including a spacious and equally nicely designed bathroom. The spa was great and generous, too, even if located in a separate building down the road. I also liked the cosy bar.
Stayed in November 2023
Reviewed: 29 October 2023
Nicole
SwitzerlandVery clean, beautiful location and great restaurant- had lunch (pizza highly recommended) and dinner.
Stayed in October 2023
Reviewed: 20 July 2023
Kestutis
LithuaniaJust perfect stay with jakuzzi after mountain hiking and nice breakfast.
Stayed in July 2023
Reviewed: 13 June 2023
Anonymous
GermanyPrice for parking in the garage is a bit over the top, especially in the low season when the garage stands empty.
Wonderful place to stay, the beds were super comfortable, like sleeping on a cloud. The personell was friendly, the food for breakfast and dinner was of great quality and I liked that they had a sauna/wellness available included in the price.
Stayed in May 2023
Reviewed: 25 May 2023
Mehrzad
Switzerlandnothing
cleanness
Stayed in May 2023
Reviewed: 24 May 2023
Martin
Germanyall good
Stayed in May 2023
Reviewed: 3 January 2023
Magdalena
SwitzerlandThe Steam bath was out of order without any notice on the door. There was no one from the staff at the desk there to explain. I asked later on at the reception but they were not informed either. Only later on I learnt it was broken for 3 days so I could only use it for one day.
I loved the design of both interior and exterior. The wellness was absolutely stunning and very well constructed, allowing a split between the "naked" and "swimming suit" zones.
Stayed in December 2022
Reviewed: 29 July 2022
Andreea
Romaniawe didn’t have a mini fridge in the room
bathroom & staff ( very friendly and helpful )
Stayed in July 2022
Reviewed: 10 July 2022
Merilin
EstoniaEverything was just super! The staff, the rooms, the spa, the views, bicycle rental and ofc nature :))) Thank you!
Stayed in July 2022
Reviewed: 5 July 2022
Stine
NorwayWe were welcomed by the nicest people in the world at the reception. The room was absolutely beautiful with a luxurious bathroom. The beds were like a dream, so were the duvets and pillows. The atmosphere of the whole place was incredible. Unfortunately we could only stay one night and we really did not want to leave again. Highly recommended.
Stayed in July 2022
Reviewed: 24 April 2022
Mate
SwitzerlandCost of breakfast is way too high.
Glutenfree bread!
Stayed in April 2022
Reviewed: 14 March 2022
Yuli
SwitzerlandRoom is in a different building across the street. 400.- CHF a night is but pricey for the simple room😊but understandable in high season of skiing
clean room, Ritual toiletries. kind restaurant staff.
Stayed in March 2022
Reviewed: 13 December 2021
Giorgos
Switzerlandperfect location , friendly staff and very clean!
Stayed in December 2021
Reviewed: 31 October 2021
Nessa
SwitzerlandCute cosy and welcoming hotel, kind staff!
Stayed in October 2021
Reviewed: 31 March 2024
Yulia
SwitzerlandWhen we arrived, we received the keys from our room, however when we opened the doors from “our” room, we saw that somebody is already living there. It turned out that on the reception mistake was made and we should have different room. Afterwards we got a new keys, but could not open the door, so we went again back to reception and only afterwards we were able to get in the room. One evening we had a dinner in the restaurant with traditional Swiss cuisine, everything went fine. The other night we went to the main restaurant (where we upfront booked a table), but when we arrived to have a dinner we were told to wait at the bar or at table for two (but it was three of us), since our table is not ready since people there are still eating. We did not accept those option and asked then to go to other restaurant where we were before, since there were plenty of free tables. We ordered the food pretty quickly, but we were waiting for it for 50!!!! Minutes, which is totally unacceptable. Nobody warned us upfront the waiting time is so long. The food was not good neither.
The hotel is new and very nice. Room was spacious and comfortable, ideal for our group of three. There is an amazing spa area with two jacuzzi, two sauna, relax area, all is included in the stay. The hotel has also three different restaurants, each with different cuisine. There is also very nice bar just next to the hotel. We loved the restaurant where they serve traditional dishes from local canton, food was delicious!
Stayed in March 2024
Reviewed: 3 January 2024
Michael
Switzerlandwe had to go back to front desk for parking access apartment was not close to the additionally booked room - contrary to what was confirmed when booked when we asked front desk why the rooms are on 1st and 3rd floor instead close together we got an out of context-reply which made no sense at all. breakfast was very ordinary. - not everything (fruits especially) was fresh as one could expect for such a pricey room. sure, we booked last minute in high season, but the hotel took advantage of the situation and overcharged massively.
spacious apartment, cleanliness
Stayed in December 2023
Reviewed: 10 July 2022
William
South Africaour bathroom shower rose was manky my mattress was terrible ordered a bottle of wine at dinner an was served a carafe?
location was ok view was beautiful actual design was appealing main building well maintained
Stayed in July 2022
Reviewed: 18 June 2022
Olga
ItalyThis time I have a very unpleasant situation with the hotel. We agreed a late check in (via booking messanger). When I came to the hotel at 1 am I was trying to find the keys from my room that were supposed to be in the hotel's mailbox but I didn't find any (ok, it was probably my mistake because next morning a lady on reception showed my how to open mail box correctly) but the problem was not there (may be I was lucky in not finding my keys). When I was in the hotel and failed to find my keys I tried to reach emergency phone at the hotel (it was no answer) and then I tried to talk to booking.com and they were not able to help (finally as I discovered after they didn't even try to contact the hotel) but again it was not the biggest problem I had. Finally I had to wait until the morning when reception will be open to get my keys. It was 7.00 when the young lady came to the reception desk and was able to check me in and gave me my keys. When I came into my room I went directly to the bathroom to take a shower (after my night on a chair I had just 15 minutes before my Davos forum meetings) and when I came out the bathroom I dicovered a MAN SLEEPING IN MY BED. I run out of my room again to the reception desk with my bags and suitcase(the room was in a different building) and asked what the hell is going on. No one had an idea. They provided me a temporary room to be able to change myself and to leave my bags and finally I went to Davos. When I came back my room was ready and it was nobody there. Finally I was totally exhausted after a night without hotel room (ok, not exclusively hotel"s mistake) and completely shocked after discovery of a stranger in my bed. Normally in such situations the hotel is trying to assist and to cover somehow all inconveniece and negative feeling. In this case I had to stay one night more and I asked the hotel not to charge me for this night because of the first night EXPERIENCE but I have only 50EUR discount.
It was my second or third time at this hotel. I always liked this place. Both times I used it for my trip to Davos forum and it is very conveniently located (just 35 mins from Davos) without forum high rates. The place is nice and very clean, the facilities are good. The staff is friendly.
Stayed in May 2022
Reviewed: 15 May 2022
Jean-damien
Switzerlandroom just above the kitchen was noisy until they closed the kitchen at 11.00pm...
nice design and spa
Stayed in May 2022
Reviewed: 1 September 2024
Hannelie
SwitzerlandThere are no comments available for this review
Stayed in September 2024
Showing 1 – 25
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