Via Maistra 157, 7504 Pontresina, Switzerland
#20 of 50 hotels in Pontresina
Guests' ChoiceBased on 89 hotel reviews
8.6Cleanliness
9.0
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
9.5
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 2 September 2024
Eugene
UkraineWe had an absolutely fantastic time. The staff is extremely professional, and the hotel manager was an absolute delight to communicate with. A cherry on top is that they organized a bottle of champagne on a very short notice, and prepared a birthday greeting card for my gf while we were out in the mountains.
Stayed in September 2024
Reviewed: 25 July 2024
Steve
United KingdomNo WiFi in rooms
Friendly and efficient staff. Excellent breakfasts plenty of choice
Stayed in July 2024
Reviewed: 18 July 2024
Jane
United KingdomLovely hotel. Staff very pleasant, room service excellent and very clean. Very good breakfast. Lovely pool. Excellent location and shuttle to and from station. A most enjoyable stay. You felt well looked after
Stayed in July 2024
Reviewed: 26 June 2024
Mark
United StatesA jacuzzi would have been nice but the saunas were nice.
The staff were all helpful and friendly. They offered a standard buffet breakfast and made very good coffee. What was very nice was the backpack included with the room for our use when out hiking the spectacular mountains. They also have hiking poles available for guests.
Stayed in June 2024
Reviewed: 26 June 2024
Janette
AustraliaNothing not to like, but because we didn’t read the hotel notes until the last day of our stay, we didn’t realise the had a laundry we could have used downstairs!
This was a wonderful hotel with very attentive staff who made for a very relaxing stay. We had a large corner room with greats views and comfortable bed. Breakfast was a generous spread and coffee came from an espresso machine! Best we’ve had for a while. A few extras we didn’t expect were great touches.
Stayed in June 2024
Reviewed: 20 April 2024
Piotr
SwitzerlandThe parking spaces are very very small, though we were warned about that in advance.
Great breakfast buffet as well as dinner with excellent choices of dishes; the spa area is also surprisingly nice; the staff was friendly and helpful; the hotel is conveniently located in the center of Pontresina; that all for a very reasonable price.
Stayed in April 2024
Reviewed: 14 March 2024
Riikka
AustriaNothing
Nice modern room and bath, balcony extra plus. Great breakfast with special opening hours to accommodate our event participation. Offered use of wellness after check-out after the race in the afternoon. Spacious ski room.
Stayed in March 2024
Reviewed: 14 March 2024
Jonathan
United KingdomLocation. Facilities
Stayed in March 2024
Reviewed: 2 March 2024
Ele
ItalyThe pillows and beds were really uncomfortable. Desperately needing an update and review.
We were lucky to have a corner room, with a beautiful window and a nice view of the town. Generally, a good hotel, with friendly staff and a quality breakfast. The room and the bathroom are a bit outdated, but well-kept and clean with all necessary amenities.
Stayed in February 2024
Reviewed: 10 February 2024
Claudia
SwitzerlandNothing
Everything
Stayed in February 2024
Reviewed: 7 February 2024
Yi
ChinaNone
Convenient, friendly stuff, good facility
Stayed in February 2024
Reviewed: 1 February 2024
Lorenzo
SwitzerlandPiscina fredda
Stayed in January 2024
Reviewed: 18 January 2024
Alan
United KingdomPerhaps more bottled water for our second night and a masseur/se available during our stay but otherwise no dislikes.
We were very happy with all the staff who looked after us but the reception was wonderful
Stayed in January 2024
Reviewed: 27 December 2023
Arno
SwitzerlandTV in the Bar did not work. But.luckilynwe could watch sports in the Rooms TV:)
Drinks and food were great. Staff was friendly and helpful.
Stayed in October 2023
Reviewed: 23 December 2023
Aarat
Indiadinner
sauna, room, breakfast
Stayed in December 2023
Reviewed: 21 November 2023
Sara
United KingdomThe room was big, clean and very comfortable
Stayed in August 2023
Reviewed: 2 October 2023
Brian
SwitzerlandStaff are very friendly, rooms are good size and comfortable. The breakfast is diverse, fresh with good service.
Stayed in October 2023
Reviewed: 29 September 2023
Joseph
United StatesNothing
Our room was large, clean and very comfortable. Dinner at the hotel was excellent.
Stayed in September 2023
Reviewed: 19 September 2023
George
United StatesNo complaints.
Excellent breakfast meal. Very helpful when i needed clarification about my next hotel stay in Geneva.
Stayed in September 2023
Reviewed: 17 August 2023
Justine
Switzerlandthe quality of food in the evening could have been better
big rooms, great breakfst and nice playroom for kids
Stayed in August 2023
Reviewed: 5 August 2023
Caroline
SwitzerlandMaybe the restricted opening hours of the spa. In summer nine or even 10pm would have helped.
Just about everything
Stayed in July 2023
Reviewed: 5 August 2023
Evelyne
AustraliaA bit of a sprawling place with hard to navigate stairs between buildings.
A very nice hotel with a cosy feel, centrally located in Pontresina’s Main Street. The room was slightly dated but comfortably large, very nice balcony and good views.
Stayed in July 2023
Reviewed: 29 July 2023
Beat
SwitzerlandBathroom very small. Loud neighbours on one evening, rooms not soundproof enough.
Very nice Spa. Good breakfast buffet. Excellent dinner. Very friendly staff. Good location. Nice ambiente.
Stayed in July 2023
Reviewed: 4 July 2023
Alaire
United StatesThe elevator system in the two buildings was a bit confusing at first. The food was somewhat unfamiliar to us Americans, and it was tasty, but the entrees seemed a bit heavy and rich with a lot of sauces. A wide variety of appetizers and an extensive salad bar were available however, for a light meal. We would have preferred better music in the dining room, particularly irritating our first evening. No music would have been better.
Our room was beautiful and close to the mountain with a couch, chairs, small table, a desk, a large closet, a comfy bed, and a spacious, shady balcony. There was a separate small room with toilet and basin in addition to the shower, tub, sink and vanity room. The hotel was very close to the Alp Languard lift, but the area was surprisingly quiet in spite of the construction. The food was all good, especially the desserts. We had dinner every night there, because it was such a good deal and so convenient. The staff was super friendly and very helpful! I noticed a large children’s playroom right next to the hotel bar and a number of young families in the hotel. Our adult son enjoyed the sauna and spa, with robes and slippers provided to all guests. We paid a nominal extra fee to park in the attached hotel garage. And we were pleased with the hotel‘s shuttle service to the train station. Loved the noon checkout time!
Stayed in July 2023
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