It is better for a kettle in the room for making tea!

Spa is good for relaxing after hiking!

Stayed in July 2024

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The staff was very friendly and helpful. I had informed them that I will be traveling with my dog and they had even arranged a dog bed, towel, and bowls in the room in advance. The ambience of the hotel was also very peaceful and I had access to the wellness facilities. My dog and I really enjoyed our nature escape and were able to recharge our batteries at the hotel!

Stayed in June 2024

Nil

Breakfast is good

Stayed in July 2024

The place is a bit dated. Doesn't really take anything from experience but it does seem aged. The two small issues that I do have - no shampoo provided and the electric sockets are for the narrow chargers only.

Loved everything. Staff were friendly, not as many people as I expected, very great place to relax. Loved the heated pool on the mountain.

Stayed in June 2024

very convenient location , just 2 minutes walk way from the railway station. The room has a very good view of the mountain. The hotel located is only 2 stops of train from Rigi Kulm. It is a pefect experience to walk a bit around the hotel at the Rigi, extremly beautiful view especially in the morning and in the later afternoon... The breakfast of the hotel is quite good, lots of choices.

Stayed in May 2024

It's a shame that only the fancy expensive restaurant is open in the evenings. The more casual ground floor one shuts late afternoon so even if you don't want a big meal you have to go to the main one. When we were there the other restaurants in kaltbad were shut so there was really no other option

Lovely room, comfortable bed, enjoyed the trip to the spa. Lovely view (in-between the clouds ;))

Stayed in May 2024

Dinner menu a la carte could offer more choice

Location, direct access to spa, friendly staff

Stayed in December 2023

Staff, no fridge in the room

Breakfasz

Stayed in December 2023

Location Spa Friendly reception staff

Stayed in August 2023

Spa was a great feature and location is great.

Stayed in August 2023

The only thing what I noticed was the amenities in my bathroom were used. I guess from a previous guest. Otherwise the room was clean and slept very well.

The location of the hotel is great for hiking. It’s beautiful up in the Swiss alps. It’s also a short train ride to the Vierwaldstättersee lake where you can take the boat to Luzerne for example. The hotel has a great Spa where I had a wonderful massage. I also enjoyed the breakfast.

Stayed in July 2023

Maybe a tea kettle in the room and a small refrigerator

The onsite Spa was huge, well designed and comfortable in temperature - a great place to relax after hiking in the mountains. The restaurant prepared great food and the food price was reasonable. The location is convenient for great hiking or watching beautiful sunsets.

Stayed in July 2023

Great location, and Pool was a highlight

Stayed in May 2023

Excellent views in a wonderful location with spa access - just amazing.

Stayed in May 2023

The room was quite small. Also, the staff was not very polite: one of the waiters kept laughing at us and making fun of us every time me (a woman) would pay the bill instead of my partner (a man). This is quite inappropriate behaviour for the 21st century.

Amazing location with great views. The spa is very big and allows you to truly relax even when a lot of people are there

Stayed in April 2023

slow restaurant, only 2 bed pillows, the rooms felt like a college cinderblock dorm, the showerhead was not working right, water went from cold to scalding hot without notice often. reception not available all night

spa

Stayed in January 2023

The hotel is on the expensive side, but it gives access to the sauna and spa!

The spa and sauna was the highlight of our stay. Booking one night we had access to the spa for both days which was nice. The hikes areound the hotel are really nice. The room was clean and the breakfast was tasty and with a good variaty.

Stayed in January 2023

The staff was super friendly and helpful and made me feel most welcome. The room was clean, the bed comfy, the food great and especially nice to access the spa directly thru the hotel.

Stayed in December 2022

Only one small lift

The view of the room. Very nice breakfast

Stayed in October 2022

Very small room. Very puristic.

Restaurant was extremely good. Never expected from this old school hotel. Breakfast was also brilliant.

Stayed in August 2022

only improvement could be the breakfast service, but not every one are morning people. The types of produce is very typical to the mountain area. unfortunately the vegetable was not very fresh but everything else was.

Beautiful view and great combination with spa. Easy to reach with public transport. Reception and dinner service very welcoming and helpful.

Stayed in September 2022

Coffee could be better, premises nice and clean but not super modern - spa itself is great

Great spa, very clean room, friendly staff

Stayed in August 2022

Everything were very good. Just few thoughts to make services even better: would be good to have 2nd coffee machine. At breakfast, service of fresh vegitables in small glasses do not give opportunity to choose one vegetable over another.

Situation, excellent SPA with very good facilities and breathtaking views from the swimming pool. Whenever you visit this region, its outstanding beauty will captivate you, and the fine Swiss service will match the beauty of the scenery.

Stayed in July 2022

rooms are ‘basic’ for the price

very conveniently located at the mineral baths, and with easy access to hiking trails, and train to the submit of Rigi … + some of the hotel staff (eg. Stefan from breakfast) were such good hosts :) he really went out of his way to get my mother an outdoor table on the terrace which she wanted. Very hospitable, such nice service!

Stayed in July 2022