In der Hard, 4127 Basel, Switzerland
#8 of 66 hotels in Basel
Guests' ChoiceBased on 54 hotel reviews
9.0Cleanliness
9.2
Comfort
9.5
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 17 June 2024
Mansour
Saudi ArabiaNo elevator
I like it
Stayed in June 2024
Reviewed: 15 June 2024
Marco
ItalyBreakfast was a bit poor
Amazing setting on the river with woods all around
Stayed in June 2024
Reviewed: 25 April 2024
Lena
IsraelNothing :)
Everything was great!
Stayed in April 2024
Reviewed: 24 April 2024
Patricia
United KingdomQuite a way out of Basel centre but we were quite happy to have peace and quiet after a long trip. Unfortunately my car GPS didnt recognise the address of hotel but we found it anyway on the phone.
Quiet hotel on the Rhine river. Food and service excellent.
Stayed in April 2024
Reviewed: 4 April 2024
Glen
United KingdomNothing really
It has character and is in a forested area. The restaurant serves very good traditional Swiss fare.
Stayed in April 2024
Reviewed: 3 April 2024
Martin
United KingdomRestaurant a little expensive.
Everything, especially the staff
Stayed in April 2024
Reviewed: 2 March 2024
Viraljasubhai
IndiaNothing really. All was great.
Superb location very quiet, superb food and service.
Stayed in March 2024
Reviewed: 6 November 2023
Mari
LuxembourgThe staff was very friendly and helpful. We definitely recommend and would go back. The hotel is located in nature and the stay was very relaxing.
Stayed in November 2023
Reviewed: 1 October 2023
Sue
United KingdomThe restaurant staff had some strange ways. We were unable to order a large sale to share for a starter as we were told they didn’t do that. We had to order two separate starters which was more food than we really wanted. Check in was a little lack lustre and it took a while for someone to come to the unmanned reception. The hotel is in a lovely location.
A beautiful hotel and a very buzzing restaurant on a Sunday evening. Very popular for evening dining.
Stayed in September 2023
Reviewed: 28 September 2023
Mowbray
United KingdomBreakfast was expensive for what it was.
Great shower, comfortable bed. Quiet forest location with a view of the Rhein. Room 19 had just been decorated. Brilliant WiFi. Good local beer and food. Staff really friendly even though the restaurant was busy.
Stayed in September 2023
Reviewed: 4 September 2023
Mark
United Kingdom91 euros for 2 burgers and chips and a couple of beers was a bit shocking.
Everything the nice young blonde lady on reception was very helpful. We didn't realise that swiss plug sockets were different to most of Europe. She helped us out with a UK / swiss adapter. Thank you kind lady.
Stayed in September 2023
Reviewed: 23 August 2023
Sanne
Belgiumspacious modern clean rooms bicycle service nice view at the hotel restaurant friendly staff
Stayed in July 2023
Reviewed: 10 August 2023
Giosina
United KingdomNothing
The room was lovely and very comfortable with an amazing shower
Stayed in August 2023
Reviewed: 4 August 2023
Barbara
United Kingdomalthough we stayed two nights, we were given a small room. The bathroom is strangely arranged, with the basin separated from wc and shower
very nice location, you can reach Basel.by bike. A lot of amenities and special attention for details. The staff is very friendly.
Stayed in August 2023
Reviewed: 2 August 2023
Ann
United KingdomThe fact there is no lift did not bother us but it may bother other visitors
It was very pretty and the staff were exceptional
Stayed in July 2023
Reviewed: 30 July 2023
Nele
BelgiumVery comfortable bed, really nice environment, fast check in
Stayed in July 2023
Reviewed: 24 June 2023
Mopa25
Luxembourgsmall breakfast buffet. Not necessary worth 25 CHF
Completely renovated, nice modern style. Very clean.
Stayed in June 2023
Reviewed: 26 May 2023
Iuliia
NetherlandsEverything was great.
Amazing hotel, stylish, clean, comfortable. Spacious renovated room, with everything you need. Easy access by car, parking.
Stayed in May 2023
Reviewed: 21 May 2023
Estelle
Switzerlandnothing
tranquillity
Stayed in May 2023
Reviewed: 19 April 2023
Carl
GermanyThe only negative point that I can think of was the shower. The water temperature was a little inconsistent for both parties we were traveling with. The shower also tended to leak, under the bottom of the door, however these small issues did nothing to detraact from the quality of our stay.
The arrival to the hotel was surprising, as it was a small road used by public for access to walking tracks and visitors to the hotel. It was a lovely sight to see the hotel at the end of the road, and the area was very nice to experience, so close to the city but surrounded by forest. The check-in process was easy, and the staff were very welcoming and helpful with all queries. They even pointed us to the best way to travel into Basel with public transport. The room was well appointed, evidently newly refurbished and everything was extremely clean and well maintained. The old glass windows was a lovely touch of charm, as were the short stories on the bed, which was a lovely little surprise. The following morning breakfast was well laid out, a simple affair with a diverse choice of bread, pastries, cereal, fruit and with eggs and coffee to order, there was nothing more that was required.
Stayed in April 2023
Reviewed: 9 April 2023
Moshe
Israelthe breakfast was poor!!!!!!!!!!
Stayed in March 2023
Reviewed: 26 March 2023
Emily
United KingdomThe location was fantastic, facilities superb but best of all were the staff - helpful, friendly and professional.
Stayed in March 2023
Reviewed: 16 March 2023
Jeevbee
NetherlandsQuit location with ample parking outside the hotel. It is an original property restored in a modern, tasteful style. My room had a large terrace outside looking out on a river. good breakfast with fresh salmon etc. Eggs cooked to liking.
Stayed in March 2023
Reviewed: 18 July 2023
Rebecca
IrelandTook a long time to check in as couldn’t find staff , bar closed early , expensive
Stunning views of the river ! Enjoyed it !
Stayed in July 2023
Showing 1 – 25
Soltau, Germany
Agen, France
Siem Reap, Cambodia
Pushkar, India
Tetouan, Morocco
Yautepec, Mexico
Rome, Italy
Irkutsk, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content