All was good

Excellent location, big and clean room, breakfast was very good. Was great also to have a coffee machine in the room. I will definitely stay there again.Bonus: 10 mins walk to Tamina Terme -Spa

Stayed in March 2024

No staff at the reception, exaggerated digital communication

Very up-to-date and clean

Stayed in February 2024

1. The room was booked for 3 adults, however on arrival the room was not ready for 3 persons (no 3rd bed) and we had a difficulty to reach the staff to get a solution. 2. The additional bed for 3rd person in the room we were transferred to was a folding, short and narrow bed - not suitable for an adult and we were not informed about such inappropriate option for 3rd person when booking. 3. Hotel next to pub and main street - significant noise during the night

Central location, restaurant, parking next to hotel, spacious clean, comfortable room with good quality facilities, bed linen and main bed as well as overall nice hotel interior. Staff-free check-in was easy, room information was clear, left at the reception desk in the envelope with welcoming sweets for all guests. Restaurant staff was very friendly and welcoming. Opportunity for late check-out was very helpful. Walking distance to public SPA

Stayed in January 2024

Parking lot is limited

Staff are welcoming

Stayed in December 2023

the toilet was dirty

Location and the big size of the room

Stayed in December 2023

I had to work in my room which was difficult. There was a desk but no chair to sit at it.

Very good breakfast. Rooms a very comfortable and beds are great. Plenty of light in the bathroom. The menu in the restaurant had changed since my last visit and was better.

Stayed in December 2023

Some warm food at the breakfast (apart from the boiled eggs) would have been nice

Clean and spacious room, comfortable bed, good breakfast

Stayed in November 2023

Unkompliziertes Self Check in

Stayed in September 2023

Nice rooms, modern, clean. Central town

Stayed in August 2023

Nobody at reception all the time, there were no towels on the second day of our stay and because of lack of staff also not possible to ask for.

The location and rooms

Stayed in August 2023

Nice room, good tv with various many channels, comfortable beds, clean bathroom and good variety for breakfast

Stayed in August 2023

- there is no one around to ask questions - in advance someone told me we could put our bikes in the cellar... where is the cellar? - we called the number at the front office 3 times to reach someone on Friday, let voice mails, no answer till Sunday (our departure) - the front office phone showed 29 ununswered phones calls... - what happens in a case of emergency? - there were messages on our phone in the room, when we arrived. We could not listen to them because the extension (normally the room number) did not work and there was no manual.

location, interior, beds

Stayed in August 2023

I stayed in this hotel 2 years back and I loved it. This time around there was no personnel except cleaning staff in the morning and it made a difference. No one to help, no one to advise tourists, no one to ensure security or keep your luggage (door is constantly open and access to floors free; ok we are in a very safe part of Switzerland, but still), no one to answer the phone. I had hard time doing the check out. No oThe place is deteriorating e.g., the breakfast used to be wonderful; now coffee machine half broken; orange juice machine not available, and offer became very standard. The restaurant was closed, in the middle of July. Very strange impression.

Big room, well equipped, clean; huge bathroom. Location in the center of the small city. Nice place to stay if it wasn't for this absence of personnel that makes the place odd.

Stayed in July 2023

Close to main street. A bit noisy. And a bit funny but church bells rigs loudelly. Check in is via online website. Was not easy. We finally managed, but it was hard. But after us come German tourists (couple) un with they androin phone they could not check in at all. They was promised that someone from staff will come in a minute. But after we come down I met them in bar and they still was sitting and waiting. And after another hours still nobody come. Finally bar manager (already called host 3 times) managed to upload electronical key. And guests was able to go to their room. So this was not nice from hotel managment or owner.

Restaurant is located downstairs. Breakfast was good enough. Room ok. Shower good.

Stayed in May 2023

In our 2 night stay I saw zero members of staff apart from the lady putting out breakfast. This is basically a self service hotel, check in and out on your phone or the iPad. If you have any issues or queries it would probably be a while getting them sorted as you need to phone someone. Breakfast was OK, but could be better compared to other places of the same price.

Spacious and clean hotel. Right in the centre of Bad Ragaz where you can walk to everything in the town.

Stayed in July 2023

Thank you for everything

Stayed in July 2023

Very pleasant hotel

Stayed in July 2023

It was a bit weird not to see staff anywhere, but everything worked well. Maybe some more information could be included in the folder in the room as there is no normal briefing when checking in online.

Spacious room, loved the fact that there was a coffee machine in the room, good location, comfortable beds. Very easy self-check in system.

Stayed in July 2023

Excellent location, very clean, spacious room, plentiful breakfast.

Stayed in June 2023

The self check-in system needs to be improved.

There was a glitch in the self check-in system. We were only able to do so with the help of the Restaurant staff. A clean, comfortable, modern and centrally located Hotel. Again, a special recognition to the Restaurant staff for their help and professionalism.

Stayed in May 2023

Nothing

The hotel was centrally located. The hotel restaurant was great, the food was delicious! Breakfast was amazing!

Stayed in May 2023

church is very close and sound disturbed me from sleeping breakfast closes at 09:30 which i find very early, should be extended at least till 10 oclock

beds are very comfy, location is great, online check in is smooth

Stayed in May 2023

There is no variety in the breakfast table

everything it's ok

Stayed in May 2023

breakfast a bit poor, nothing warm

room and location

Stayed in April 2023