The restaurant staff was a liitlle cold

We liked the location

Stayed in September 2024

The city is charming and the location is great

Stayed in September 2024

1) The shower robe and towel are not of good quality. 2) The bathroom is small and not equiped with the dimmer light bulbs for night use.

1) The hotel paid for the shuttle (AATaxi) from/to Tun train station. 2) Breakfast is better than expected. 3) The bed is comfortable. 4) Staff and services are accommodating. 5) Great location and beautiful view.

Stayed in September 2024

Small choice of breakfast and room 304 shower need to re grout and the wall near shower need to re paint then liquid soap container need to change

As you sleep in castle

Stayed in September 2024

it was a little bit too hot - air con could’ve been stronger

location super lovely spa character rooms very well appointed nice bonus of good coffee machine, robes etc

Stayed in August 2024

We loved the place from the very first moment. The interior of the room was relaxing and the air was as fresh as the summer breeze. The views to the Lake Thun, to mountains and to the city were amazing... the best you can imagine. Good breakfast with good view to the city. Bread was best of the year so far. We have already made a new reservation.

Stayed in July 2024

The separation of wet and dry areas in the bathroom is not ideal.

The location is unique, situated at the highest point in the city, which is quite special. The breakfast is plentiful, and the bed is very comfortable.

Stayed in August 2024

Nothing!

Everything!!! Just come and enjoy! P.S for the first day,youd better call the hotel to know where is the entrance of the elevator in the old town. otherwise you need to climb a small mountain with all your heavy luggage as me T.T

Stayed in August 2024

They didn’t disclose in due time that there was an elevator that can get u up to the hotel, since it’s located up hill, so the climb was brutal!

The view was amazing

Stayed in August 2024

What is there not to like about staying up the top of a castle???

The room was lovely. Staying at the top of a castle was pretty magical, it was like being in afiarytale! Location is also great, it's right in the middle of town (and what a beautiful town!). Also really appreciated the lift from the train station.

Stayed in July 2024

Because it's in the Alstadt, Old Town, it's a lot of cobblestone path- just good to be aware of when travelling with rolling luggage

Bit of a walk from the train station (heads up, there's an elevator!) (15min with luggage? About 10 otherwise). Staff were very friendly and accommodating. Delicious breakfast. An option to sauna for an hour was available, although I ran out of time before I could experience it.

Stayed in July 2024

on top of the mountain

so amazing we felt like king and queen

Stayed in April 2024

The arrangements for the use of the spa. Double bookings lead to negotiating with strangers in naked.

Everything.

Stayed in June 2024

Nothing

Beautiful location and nice spacious comfortable room

Stayed in June 2024

I cannot think of anything that was wrong.

What a beautiful location within the castle. It could not have been better. Not only historic but a modern hotel with all the facilities you would need. Very well designed. Compliments to the architects.

Stayed in June 2024

The front desk staff was exceptional!! The location was unique, and the room was very clean. Wish we could have stayed longer.

Stayed in June 2024

If I had to find something, I would have chosen a different pillow.

The view from our room and when having breakfast was great! The staff were always so welcoming and happy. It's in a great location to just drop down into the town via a lift or you could walk down.

Stayed in May 2024

There was no communication from the hotel staff before our arrival. It would have been nice from them to give us a heads up on how to get to the castle and let us know that there was access to an elevator, as well as a courtesy shuttle to pick us up from the train station. Unfortunately, we did not know that and therefore, we had to climb about 200 steps with luggage to get there. It was not a pleasant experience at all.

Staying in the tower room was a once in a lifetime experience! We had dinner at the castle’s restaurant and the food as well as the service was excellent.

Stayed in May 2024

The breakfast has not a variety

I took the panoramic delux room , with a bathtub with the view to the mountains , my stay was absolutely amazing , the staff were very helpful , and kind , the hotel is so clean, the spa was for us for an entire hour , that’s amazing . I would absolutely come back to this hotel boutique 🇨🇭

Stayed in May 2024

This was one of the most amazing hotels I have ever stayed at. The staff was off the charts helpful and accommodating. The restaurant was excellent for both an amazing dinner and the breakfast. The views are incredible and the history of the hotel is very interesting.

Stayed in May 2024

Herbert was fantastic in all ways possible.

Stayed in May 2024

The service was excellent. Clean rooms and great food at the restaurant as well. Spa was very relaxing also!

Stayed in April 2024

Some water instead of the over-sweet soft drinks in the room would have been much appreciated.

The hotel, with its newly renovated rooms, is located in a veritable castle, overlooking Thun. The rooms by themselves are perhaps a little bit on the small side, but they are comfortably furnished, and a few (very sugary) soft-drinks were provided to us in the minibar for free. One should note that there is only a single room in the entire place which features a view; and the latter is magnificent. The spa area, which can be reserved for a private time slot, is top notch for a boutique hotel, containing a Finish sauna, a steam room, and a whirpool, all very modern and clean, with lots of glass. In the evening we tried the restaurant, which serves very solid "castle specialities" (on the heavy side) together with a few little gems (such as the home-marinated "alpine salmon"). The staff is friendly and proactive; they were eager to make our stay a nice one. A useful detail to note is that the castle museum, which gives access to the towers, is only open on Sundays. Parking is available (at a shared fee) in the public garage at the foot of the hill, with an elevator leading from there almost directly to the premises.

Stayed in January 2024

We didn’t realise there was a lift that took us up to the castle.

Amazing context at the castle. Beautiful property so comfortable and welcoming

Stayed in January 2024