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Reviews of Berghotel Randolins 3 stars

via Curtins 2, 7500 St. Moritz, Switzerland

#42 of 159 hotels in St. Moritz

Guests' Choice

Review score

Based on 135 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 12 September 2024

    8.0
    Efficient
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very hot with only winter style quilts available. We struggled to get the room temperature down even opened the window but heating appears to counteract The room had no in room tea making facilities

    Modern hotel with good facilities

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Lovely hotel with great spa!
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 1 night
    • Submitted via mobile

    We loved this hotel. It had great views and the spa was awesome. It was my birthday during our stay and the hotel gave me a card and present which was a lovely surprise. Would highly recommend staying here.

    Stayed in September 2024

  • Reviewed: 10 August 2024

    10
    Fantastic hotel
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Everything was great!

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The hotel offered a very nice view, great Swiss cuisine, breakfast with a variety of choices, and a comfortable family room with a balcony. The outdoor jacuzzi is a must to mention. Despite its modest size, the open-air hot bath comes with a spectacular view of snow-capped mountains, which is surely an unforgettable experience. Also the staff were helpful. We recommend the stay to any travellers especially with families.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Great views and location.
    • Leisure trip
    • Couple
    • Double Room South
    • Stayed 2 nights
    • Submitted via mobile

    Had to pay 9 swiss francs for water.

    Very modern,clean and spacious room combined with a useful courtesy bus.

    Stayed in July 2024

  • Reviewed: 4 March 2024

    8.0
    We had a lovely and comfortable stay with (almost) everything we needed surrounded by amazing views.
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    - the pillows are extremely soft and quite uncomfortable - the shuttle bus service is fairly limited and sometimes fully booked (it is advised to book at least 30min in advance but even then you maye be told it’s fully booked already) - no “ski-to-door” facility - we could see some skiers managing to come down a tiny piste but we could never find it; 300m to the ski lift which is not bad but again the shuttle service could be better - the rooms are fairly small with a tiny bathroom which lacks privacy completely (the bathroom door does not slide completely to the wall) - bathrobes can be rented (which makes no sense given the accommodation provides a spa facility and you would definitely need to rent one if you are in a different building to the one where the spa is) - room temperature difficult to adjust - staff at reception could be more welcoming and less rushed (although it was not busy at all when we arrived). They offer you a 4-day ski pass and when you suggest you would only need a 3-day one they become dismissive and say the offer falls off. They don’t really provide you with any relevant information unless you enquire (which is quite difficult as you can’t know what you don’t know). For example, one v relevant thing for us would have been to be told there is a “Night Run” on one of the nearby slopes that only runs on Fridays.

    Lovely views, good breakfast with small but great quality food (although the scrambled eggs could be improved) and very clean rooms. The hotel also offers a great discount for ski rental at the Suvretta Sports Alpine Center.

    Stayed in March 2024

  • Reviewed: 9 February 2024

    7.0
    It was ok!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Without lift Without frigobar

    Transfer Breakfast

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Fantastic location and staff!
    • Leisure trip
    • Group
    • Panorama Double Room
    • Stayed 3 nights

    The views were incredible, breakfast was plentiful, and the rooms were very spacious!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Definitively to recommend, in particular if you arrive by car (taxi >30 frs. if you come by train)
    • Leisure trip
    • Solo traveller
    • Swallow´s Nest
    • Stayed 2 nights

    Great breakfast buffet!

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Perfect Stay !
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    N/A

    INCREDIBLE STAY ! The staff was AMAZING ! We got upgraded to a Beautiful Room with balcony and an Amazing View. Food was very good also.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    10
    Fantastic place to be at and will definitely return.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    Very well organized hotel, amazing reception staff and modern renovated room.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Panorama Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Limited menu choice in the restaurant Too many dangerous drivers on this little road.

    Panoramic view and nice spa

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room Swiss Pine
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is a bit simple (but absolutely sufficient!)

    Excellent location for a weekend in the mountains! Value for money is fantastic, especially considering the fact that the chair lift is only a few steps away from the hotel. Staff is always incredibly friendly and helpful as well.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    It's good but not for St Moritz..
    • Leisure trip
    • Family with young children
    • Double Room Swiss Pine
    • Stayed 4 nights
    • Submitted via mobile

    Located to far from St Moritz city center (restaurants, bars, train station, shopping, mercado, etc). Better to rent a car if you want to feel free and have a good time. The vans that they offer to do the transfers are very limited for the amount of guests that need it. You have to reserve in advance (better 24 hours before) and that means you have no liberty, most of the time they are full. Better to take a taxi, but they charge 50 Euros from center city to the hotel, one way. You could find some of them in 30 or 40 euros if you're in a lucky day. Most of the staff in front desk and restaurant are very rude in their behavior ( You can save only 2 or 3 of them). The pillows...Terrible! The facilities are OK but you have to walk to much to get your room, if they assigned you one of the cabins outside of the main building. Imagine moving you luggage yourself in the middle of a snow storm.. The breakfasts are OK, but with no many alternatives for a hotel this category, in St. Moritz. Every morning, you're going to find the same things to eat

    The hotel has very good facilities. It's clean. The van drivers were very friendly , also the room service ladys. It's close to Suvetra ski area and ski school (500 mt aprox). The restaurants are good for lunch or dinner. Many alternatives of food (Italian, Swiss, etc) The spa area is fine and clean.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Lovely getaway near St Moritz
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rather noisy room, and surprisingly little lounge space. No bar.

    Great staff and enormously welcoming, helpful in all ways. Location is super, views terrific. Lovely Wellness Spa and great breakfast. Pet friendly too.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Scenery and spa will drive you to this place. It needs more adequate cleaning and a decorator to truly be in the running
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Suites are very basic. You get a bed, fold out sofa, wooden table and chairs in the 2 room suite. Bathrooms are also extremely basic; although towel warmers are installed in the shower room. There was a TV, refrigerator and safe in the suite, but no kettle or coffee maker. Decorative style could have been called minimalist, but it seems that no thought was given to even attempting to provide any decor. As with many of the hotels with radiant heating in Europe, it’s terribly difficult to regulate the temperature of the rooms . St. Moritz is very cold in the winter and our rooms were either burning hot or freezing cold. The down comforters offer no easy solution either. You spend the night sweating or shivering.

    Gorgeous scenery and a terrific aqua therapy spa and sauna. Restaurant and breakfast buffet were very nice. This is the perfect spot for a ski trip or for nature excursions. Hotel shuttle to and from St. Moritz enabled us to almost exclusively use public transportation. Taxis are readily available. There is great shopping in St. Moritz.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    10
    Would LOVE to come back here!
    • Leisure trip
    • Couple
    • Broom Closet
    • Stayed 1 night
    • Submitted via mobile

    It was incredibly beautiful and the staff were all very helpful! The food was delicious!! The room was large and comfortable!! Best sleep I’ve bad on all our travels!!

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Nice room, spa is far and away from the main building. Attention to the doses in the restaurant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spa and pool areas with limited schedules and outside of the building. We ended up not using. In the restaurant we ordered one fondue and one soup and payed for two fonsues

    Me and my wife decided to go on vacation across switzerland and stayed in a few hotels. This bedroom was one of the biggest with ine of the biggest tv sets.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 2 nights

    The lights in the SPA were too bright, which made it hard to relax.

    We had a nice view on the lake from our room. The room itself was big enough for a couple.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern, nice wooden details, beautiful views, amazing new spa.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Broom Closet
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    The view was fantastic outside the hotel. Good transfer provided.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    I would highly recommend this Hotel if you are visiting the St.Moritz area.
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 1 night

    There is nothing we didn't like.

    Great views of the mountains. We paid a bit more to get a balcony as our original booking did not have one, it was well worth it. It has a great spa which we enjoyed for the afternoon. The food was also excellent, I know Switzerland has high standards but this property is rated as 3 star - it should be 4 to 4.5 star. They also have a very good staff that helped us with local attractions to visit.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    HOTEL MOUNTAIN

    I WAS GREAT

    Stayed in October 2023

  • Reviewed: 30 September 2023

    10
    Great stay! Modern and cosy atmosphere. Staff very helpful. Restaurant very tasty with all the local specialities
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 1 night
    • Submitted via mobile

    You need a car to access the property, or just make sure to order the shuttle

    Room renovated and modern, great view and terrasse, nice atmosphere in the hotel

    Stayed in September 2023

Showing 1 – 25

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