Bathroom badly designed as it was imposssible to enter without banging the toilet. Room overlooked being the inside of building looking onto courtyard therefore curtains when in residence had to be pulled.

Location good but would have liked directions from train station.

Stayed in June 2024

I think the breakfast price is too much and should be reviewed and the hotel parking should be for free for the hotel customers!!

The hotel was amazing, it was clean and the wifi was great.

Stayed in June 2024

Spendind breakfast buffet

Stayed in June 2024

Room cleaning & restocking poor this time. Bottles of water replenished after a call to reception, but coffee wasn’t. The floor not vacuumed as gritty underfoot, my travel cup & tea bags were thrown away by housekeeping. No English TV channels anymore, just news.

Reception area, staff great, nice indoor pool. Good room.

Stayed in June 2024

The rattly air conditioning!

Well-placed, easy access to city, business, and amenities. Comfortable room (with slightly-rattly air conditioning). Decent gym. Good ambiance (and temperature) in the pool. Didn't eat at any of the restaurants so can't comment on food.

Stayed in June 2024

Bar was advertised as open until 23.00 We returned at 22.20 and the bar was closed, We purposely came back to the hotel as it was raining outside, The staff on reception told us we should go back out, and walk down the street,if we wanted a night cap,

Great location

Stayed in June 2024

On reception it being said spa works on Sunday till 21-00, on advertising also this schedule was mentioned. Stuff in spa told pool only till 5pm and also spa till 5pm because it is Sunday

Numbers are really clear and nice. And my favorite in Radisson - how does it smell.

Stayed in June 2024

Unfortunately, it is very easy to hear your neighbors if they speak loudly.

Very nice and clean hotel, very friendly and kind staff, tasteful breakfasts, great location.

Stayed in May 2024

Felt old, ready for a full revamp.

Location, reception staff, breakfast.

Stayed in May 2024

NA

Location, staff, cleanliness

Stayed in May 2024

The room wasn’t clean every day. The mini-refrigerator didn’t work

Good Location

Stayed in May 2024

The curtains might be fixed as we couldn’t have a dark room.

Great hôtel with an amazing pool, sauna and hammam! Great location in the heart of the city!

Stayed in May 2024

Nothing

Cleaness

Stayed in May 2024

Only “complaint” is that we didn’t get a coffee machine in our room.

It’s a lovely hotel, really good quality, the staff are great and everything is super clean. Really close to the train station so location is ideal.

Stayed in May 2024

Not sure on value/money!!

breakfast buffet - bread was outstanding - bar staff warm and friendly, as is reception

Stayed in April 2024

I booked a studio with kitchen but when I arrived I realised the kitchen didn’t have a stove or an oven. Only a microwave and a small fridge. I wish the kitchen was better equipped.

Well located, good facilities, friendly staff, good breakfast and convenient restaurant

Stayed in May 2024

This is a very good modern hotel with very good facilities (good lighting in the room and very quiet, for example) - as you would expect at a reasonably expensive Radission. Reception staff were friendly and helpful. The breakfast was excellent. The hotel is convenient for the rail station (eight minutes' walk) and also close to the town centre. Highly recommended.

Stayed in April 2024

The room was clean, but it was smelling like somebody had been smoking in the room

break was nice

Stayed in April 2024

The majority of TV channels were only in Tedesco/German. Nothing in Italian. Just 3 channels in English ( CNN, BBC, France 24) One of the showers did not work properly The WiFi was poor. Nothing in Minibar. No slippers. No value for money as compared to the provided service .

We found the hotel very good. Room was very clean and the bathroom items you need, restocked each day . Equipped with coffee machine ( tea & coffee) , hairdryer, ironing facilities. The hotel breakfast was excellent with good choice. Lots of options for all. The waiters are helpful, friendly and quick. All the staff do their best to make your stay the best. The Spa services were good & well priced. The pool area big and well renovated. Free access to Basel tickets for public transportation. Great location right in the centre of the city and tram stop right outside.

Stayed in April 2024

A little Saturday night noise in the street facing apartment, but it didn’t bother me and they have a lot of rooms which don’t face the street.

Clean, comfortable, easy check in, easy check out. Great location close to everything. Nice coffee in the restaurant. Staff were lovely.

Stayed in April 2024

The only thing I was disappointed is that the week of my stay the swimming pool was under renovations

Room was spacious , clean and very comfortable. Location is excellent , very close to the bus station, tram station is practically in front of the hotel for commuting if needed, very close to the various restaurants and shops Breakfast is good with various choices Stuff is great, very kind and helpful !

Stayed in April 2024

Our room was a little noisy as we were at the front but it was Saturday night...

Very good room, fabulous bed and every member of staff we interacted with were extremely helpful. Great location for the train station, for local restaurants and the old town.

Stayed in April 2024

Air conditioning didn’t seem to work in the room

Great staff, great hotel

Stayed in April 2024

I was in a lovely room however the bathroom was tiny and every time I entered the door would hit the toilet.

Location is good, staff always available and helpful. Good breakfast, fast lift.

Stayed in April 2024