96 Spissstrasse, 3920 Zermatt, Switzerland
#294 of 477 hotels in Zermatt
Guests' ChoiceBased on 381 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
7.4
Facilities
8.4
Staff
8.5
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 26 September 2024
Monique
AustraliaShower, hot water supply not very good had tepid showers.
Clean neat tidy lovely staff. Self check in process easy.
Stayed in September 2024
Reviewed: 25 September 2024
Dorina
SwitzerlandThe staff was very friendly and responsive. The room was relatively small, but it was not a problem for us since we didn’t spend much time there, as we hiked most of the time. The rooms were clean and perfect for a short stay.
Stayed in August 2024
Reviewed: 24 September 2024
Michael
New Zealandyou have to walk past the busy industrial end of town the room was small with very few facilities, tea and coffee were located downstairs.
Good value for money. Friendly and helpful staff member clean and tidy
Stayed in September 2024
Reviewed: 13 September 2024
Connor
CanadaGreat, modern room with large tv and ample charging outlets. Comfortable bed with solid wifi. Exceptional staff and customer service. I had originally booked my room ahead of a hiking trip on the Tour de Monte Rosa. I lost a day on my hike due to heavy rains, pushing my timetable back 24 hours. Stefania at Peaky Riders allowed me to adjust my booking to accommodate my delayed arrival— no questions asked and with no additional charges. While most hotels would have been happy to take my money and to offer no assistance, Peaky Riders went above and beyond to make my stay a pleasant one!
Stayed in September 2024
Reviewed: 12 September 2024
Xin
SingaporeThe room faces an office building and we could see everything inside. It is also 700m away from the train station which is apparently the furthest place from the train station within Zermatt and there is a lot of construction in the vicinity
Totally self check in property which was very clean and came with usb sockets as well. Functional shelving and table. Comes with balcony to enjoy the cool air
Stayed in September 2024
Reviewed: 9 September 2024
Peter
BelgiumThe pillows were veeeery soft and didn't have much filling. My girlfriend used a little inflatable pillow under hers. The price was also a bit high, but I don't think that is the Peaky Riders fault - Zermatt is an expensive place and Peaky Riders was still the most affordable option.
The location was a bit on the edge of Zermatt, but still within 10-15 minutes walking from the train station (a good thing for us, less crowded area). Self checkin was easy and quick, the room was nice and clean. There are 2 vending machines in the lobby, one which provides you with your morning coffee. There was also enough storage in the room to place your luggage etc...
Stayed in September 2024
Reviewed: 3 September 2024
Thijs
NetherlandsSoft pillows, push-button shower
Easy system, close to everything, cheaper than the alternatives, perfect wifi
Stayed in September 2024
Reviewed: 1 September 2024
Tatyana
United KingdomLocation is a little bit remote
Cleanliness and self check in
Stayed in August 2024
Reviewed: 29 August 2024
Burger
NetherlandsThe sleeping area was really shallow due to the large beams and roof
The town of Zermatt is beautiful and the facility was new and clean
Stayed in August 2024
Reviewed: 29 August 2024
Sakthivel
IndiaThe water is coming out of the shower and spreading to other areas in the bathroom. The room didn’t have an iron. We couldn’t alter the room temperature although they said we can.
It’s a brand new hotel and everything is well maintained. The room was super clean and looked nice. The beds were clean and very comfortable. There is a balcony to enjoy our evening . The Ski room had a kitchen which was very convenient for warming up the food.
Stayed in August 2024
Reviewed: 21 August 2024
Nicholls
CanadaReally tiny bathroom where you had to keep pushing the.button for the shower.
Clean and comfortable.
Stayed in August 2024
Reviewed: 15 August 2024
Sven
BelgiumThe room got quite hot at night, no cooling available. But we opened the window at night which worked too :)
Good price/quality, very clear instructions provided, in advance + on-prem, everything very smooth and efficient (was sceptical about the self-checkin/check-out but this went very smooth!). Small kitchen in the basement is very convenient!
Stayed in August 2024
Reviewed: 13 August 2024
Sarah
United KingdomRoom was very small and bunk beds but good for the price
Clean comfortable and modern, room with kettle microwave tea and coffee, check in easy
Stayed in August 2024
Reviewed: 13 August 2024
Carl
United KingdomA bit of a walk from the centre but not really a problem
Good budget option with really well designed small rooms
Stayed in August 2024
Reviewed: 10 August 2024
Katie
United KingdomThe room would be a bit small if you wanted to stay for a long time or spend a lot of time in your hotel, but was fine for an overnight stay and there's so much to do outdoors that wasn't a problem! :) Timer shower was annoying - would be better if you could turn it on and leave it on. Otherwise all good.
A good basic hotel for an overnight stay or a mountain sports holiday - the beds were comfy, the room was compact but had everything you needed and it was good having towels and toiletries and nice being on the river an easy walk from the station. It was also one of the cheapest places to stay in Zermatt and for Zermatt was good value for money. Nice having a snack snug in the basement with kettle, tea and microwave.
Stayed in August 2024
Reviewed: 29 July 2024
Irantzu
SwitzerlandAll was nice.
Small but convenient
Stayed in July 2024
Reviewed: 29 July 2024
Cassandra
JapanWe booked the room with a balcony with a view of the mountains. However, upon arrival, we were surprised that the view was obstructed by the scaffoldings beside due to the constructions ongoing. I have messaged the management, and they have responded quickly and informed me that there was a delay on the materials which is out of their control. They, however, have offered a partial refund. It could have been more convenient if they had informed us in advance of the situation. But we appreciate the gesture of the management to refund a portion of the rate. But overall the room is very nice and modern.
Clean room, modern design, and complete amenities. Self check in and self check out were very handy. The location is accessible and you can walk for 10 mins from Zermatt station
Stayed in July 2024
Reviewed: 19 July 2024
Lynn
SwitzerlandIt was hot in the room and we didn‘t understand the thermostat.
The self check-in was very easy and convenient.
Stayed in July 2024
Reviewed: 13 July 2024
Warren
United KingdomBuilding work next door was loud and started early in morning Room was small
Beautifully designed and quirky Stunning views
Stayed in July 2024
Reviewed: 13 July 2024
Marwan
Saudi ArabiaLocation, construction work (they informed me before I book about the construction)
Nicely modern decorated.
Stayed in July 2024
Reviewed: 10 July 2024
Clare
United KingdomNoisey in the morning. But Zermatt is rebuilding after awful floods so we totally didnt mind
This is a great little hotel. Perfect for our last minute stay. Thankyou
Stayed in July 2024
Reviewed: 8 July 2024
Julia
AustraliaBit small but we had no problems
Good location, easy check in, good facilities, easy walk to station
Stayed in July 2024
Reviewed: 27 June 2024
Petru
DenmarkSurrounding areas of the hotel are a full construction site (new buildings being built, road construction) perhaps the situation around it will get better in time.
Very nice and new facilities, easy self check in .
Stayed in June 2024
Reviewed: 9 June 2024
Adam
United KingdomOnly downside was the showers being push to turn on instead of staying on. This was slightly tedious when trying to shower as you have to keep pushing the button to keep it on. Aside from this everything was amazing.
Great view and great layout of the room as well as very modern
Stayed in June 2024
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