Crappun 26, 7503 Samedan, Switzerland
#6 of 22 hotels in Samedan
Guests' ChoiceBased on 38 hotel reviews
8.7Cleanliness
9.1
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.5
Value for money
8.4
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 14 September 2024
Jonathon
CanadaUrsula and staff were super friendly and helpful. Thank you!! Really nice delicious breakfast. We could use the neighboring spa the day we checked in and also the next day when we checked out. We will definitely come back!
Stayed in September 2024
Reviewed: 26 August 2023
Jakub
SwitzerlandThe bathroom was a bit small, but everything was perfectly fine and functional.
Central location in a historical house in Samedan, friendly staff.
Stayed in August 2023
Reviewed: 17 August 2023
Deboraemma
SwitzerlandVaried breakfast and very attentive service. Everything was perfect, Ale's handling excellent...we thank him for taking care of us.
Stayed in August 2023
Reviewed: 6 August 2023
Klemens
SwitzerlandShower gel only in small sachets.
Great location, clean property, solid breakfast.
Stayed in July 2023
Reviewed: 21 April 2023
Pavla
SwitzerlandAll was good
good located, clean, freindly staff. free access to spa just behind the corner.
Stayed in February 2023
Reviewed: 24 February 2023
Iluta
LatviaHotel personal were very kind and helpfull.
Stayed in February 2023
Reviewed: 3 February 2023
Jean-rené
FranceThe WIFI
The Location
Stayed in January 2023
Reviewed: 27 August 2022
Emma
SwitzerlandA beautiful building with unique rooms.
Stayed in August 2022
Reviewed: 24 July 2022
Trish
New ZealandThe toilet seat needed fixing.
The owner was very friendly and helpful. The great breakfast.
Stayed in July 2022
Reviewed: 19 July 2022
Peter
United KingdomGreat building and great staff
Stayed in July 2022
Reviewed: 22 June 2022
Jacquelinech
SwitzerlandEverything was great!
The hotel is in a charming 500-year old traditional Engadiner house - beautifully and simply restored. There is a wonderful library of books in several languages as well as board games to borrow during one's stay. The bed is very comfortable! The hotel is in the centre of town close to shops and cafes - also check out the weekly outdoor market on Tuesdays. Very quiet, very clean and the breakfast is really lovely - including vegetarian and vegan choices, and local fresh breads and cheeses. Ursula went out of her way to make our stay even more comfortable and happy! Thank you for a lovely stay and will definitely stay again on our next visit! :-)
Stayed in June 2022
Reviewed: 27 February 2022
Phelia
SwitzerlandEasy to get to from the train station and perfect location for getting into mountains. Excellent buffet breakfast. I liked the building itself- charming decor, the wood and stone features. I was very comfortable here and would definitely return!
Stayed in February 2022
Reviewed: 22 February 2022
Josette
SwitzerlandNothing I can think of.
I love the charm of the old building, breakfast is great and tea in the room with excellent local product, the thermal spa bath included in the room price is wonderful, love the spa bag prepared by the charming hostess.
Stayed in February 2022
Reviewed: 12 December 2021
Isabelle
SwitzerlandNothing all was perfect
Best price / quality hotel I had in Switzerland Even free entry in Thermal Bad was included
Stayed in December 2021
Reviewed: 9 December 2021
Anna
SwitzerlandA beautiful historic house in the very centre of the village. It is two steps away from everything you need - perfect spot to explore the valley. The access to the Samedan spa complex is included in the price and the spa itself is just round the corner. Ursula who runs the place is an excellent host, very cheerful and helpful. We enjoyed our stay a lot.
Stayed in December 2021
Reviewed: 7 December 2021
Barbara
SwitzerlandN/a
My second visit, there is always such a warm welcome. The location is great for skiing, breakfast is fab and it has the bonus of a kettle in the room!
Stayed in December 2021
Reviewed: 22 November 2021
Miguel
SwitzerlandThe double bed should have a bedspring per mattress, so that we do not feel other person movements.
Spa entrance included makes this hotel better than many others with a small spa. We were everyday to Samedan spa, once directly with Bathrobes provided by the hotel (spa is 100m from hotel). Management very nice, good breakfast and nice hotel location (3 minute walk to train station) make the rest.
Stayed in November 2021
Reviewed: 26 September 2021
Tom
United KingdomMy wife and I stayed at this remarkable Baroque hotel in late August. The appearance of the hotel itself - located in the heart of the old town - is marvelous. The owners have tastefully decorated the interior and kept it in tune with its rustic, cozy and historic character. Ursula, the manager/owner, made us feel most welcome and her genuine endeavor to make our stay as special as possible made this the best hotel experience we had in our 2 week tour of Switzerland. It should also be mentioned that the neighboring SPA (fantastic!) is free for guests of the Palazzo Mysanus. In short, this is a sensational hotel and we will be back.
Stayed in August 2021
Reviewed: 24 March 2023
Ganna
Switzerland- Cleanness. The room was dirty and dusty. There were dust and spots on the furniture and floor, dirt on the rugs, and even the tee spoon was dirty. Nothing changes on the second day (photos provided). - Breakfasts. Products (yogurt, eggs, etc.) are not replenished during breakfast (not after 9:30 nor after 8:30). Minimal selection of vegetables (photo provided). - Price. I would not complain about the price if the room were clean. However, it is around 50CHF more expensive than a room in *** hotel with higher quality standards (cleanness, breakfast, team, etc.) in the same city in the same season. - Toiletries. The only toiletries were many small (10ml or 15 ml) 2in1 sachets (shower gel + shampoo) that were inconvenient to use. To get hands soap, we had to ask at the reception. - Location and noise. The description says that the hotel is located near the church. However, it isn't any information that it is located exactly under the bell tower that rings even at night. - Reception and team. The reception is almost always closed. Stuff speaks German and Italian but not English. - There is a coffee machine in the room, not a teapot. So if you want to make tea, it will smell like coffee. Per day two capsules of coffee per two people are provided. It was my 4th stay in Engadin during this season; also, I visited the region many times in previous years and have never met such poor standards.
+ Room looks like in the photo. Our room was bigger than the average room in *** hotel. But, because it was in a maisonette, the useful space was less than the actual size because of the low ceiling + Beds are quite convenient. + Samedan
Stayed in March 2023
Reviewed: 19 March 2023
Ipetoud
SwitzerlandBefore going, I asked if I could bring my luggage in the morning and the answer was yes, no problem. When I arrived the door was closed and there was a phone number. I called but got the answering machine. So I had to carry my luggage all the time till I could check in. Also the staff was not really client oriented. At the end, I did not even get a good-bye from the person who asked for the signature and I did not even got a receipt. It was also the first time that I paid fully through booking and had to sign a receipt by the facility.
I like the fact that I could use the Mineral Therm Facilities, everyday if I wanted. It is only 3 minutes away from the hotel.
Stayed in March 2023
Reviewed: 17 March 2023
Joseph
IrelandIt is not a hotel. It is a pension or glorified B&B. Reception is non-existent. There are no common areas to sit, meet or read and no bar. Food is only served in the morning and it is really basic. If you don’t get down in time, the buffet runs out. When we finally got the room we had booked (after 1 night in a tiny room), the room was meanly furnished. 1 pillow ration. No soap. Shower blocked and not fixed, despite the owner knowing about it.
Very little. It was clean and close to the very nice spa.
Stayed in March 2023
Reviewed: 9 March 2023
Joey
IrelandIt's not a hotel, but really a B&B / pension. There was no bar nor anywhere comfortable to sit apart from our room, ie., no separate area like a sitting or reading room. The only communal areas were outside the bedrooms or in the dining area which was locked after breakfast. The breakfast was a buffet and very limited at that. No hot food served, apart from our last day (4th). Food ran out if you were not early. Just a bit mean and definitely not good value at CHF20 per head.
Very little to write about. The room was spacious when we eventually got into the one we had booked (on our 2nd night). Furniture was adequate. The room was warm. The house keeper / waitress was friendly. The boot room and parking were fine. It was a bit like Fawlty Towers once we saw the humour in it. The spa close by (2 minute walk) was really nice and a lovely way to spend a couple of hours.
Stayed in March 2023
Reviewed: 6 March 2023
Fiona
United KingdomMost things could have been better. We stayed in the Palazzo suite and the room was just adequate. Very small bathroom and few creature comforts. At least we had 2 small squares of soap and 2 pillows on the bed unlike our friends who got tiny rooms with low ceilings. 1 pillow and no soap. They asked for more and were told it was not possible. There was no service. When we arrived we had to telephone to get someone to let us in. The garage was frequently blocked by parked cars. All the lights were low energy dim lights and the place was dark. Breakfast was extra and bad value for money, with a limited range and once it was gone that was it. On the final day they actually allowed us to have hot food. There was no bar, no common areas, no service. Wifi was pathetically slow and the whole place felt mean. We understand it is under new ownership so ignore older reviews
Christina, the house elf was pleasant, Samedan was charming and the spa was surprisingly good.
Stayed in March 2023
Reviewed: 23 January 2023
The_judgement
SwitzerlandThe bus and spa vouchers were not handed at the check-in, so I couldn't use them the first day of my arrival.
The staff is very friendly and they answer quickly when contacted through the Booking messaging. The hotel provides a spa voucher with bathrobe and towels, which is very nice. The spa is in another building very close to the hotel. They also give you a bus ticket for the duration of your stay that allows you to travel for free in the region, a nice plus. Breakfast is fine, cold dishes of good quality. Also coffee and tea as usual.
Stayed in January 2023
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