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Reviews of Boutique Hotel - Restaurant Orchidee 3 stars

Schmiedengasse 20, 3401 Burgdorf, Switzerland

#1 of 10 hotels in Burgdorf

Guests' Choice

Review score

Based on 30 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    8.9

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Design Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds (mattress and pillows) are worn off, to soft and to uncomfortable.

    Very helpful and very friendly staff. Delicious breakfast. Nicely decorated lobby and breakfast area. Place is run with the help of special needs personnel, which is beautiful asset.

    Stayed in December 2023

  • Reviewed: 11 September 2023

    10
    Amazing hotel in the old town.
    • Leisure trip
    • Group
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super friendly staff with a lot of passion. They made vegan breakfast for us (order in advance!) Cool rooftop terrace. We were on a cycling trip and could lock our bikes indoor. No problem.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Great stay in a welcoming great hotel
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night

    The rooms on the frontside are very nice. However, when there is market in Saturday morning, you might wake up a bit sooner than expected from people building up the market. Not a big deal at all, just to let you know.

    Great hospitable host which made us feel really welcome. Great breakfast with many local products. The Hotel is in the old town, very close to the castle.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    10
    Wonderful hotel with a fantastic team who create a terrific warm atmosphere
    • Leisure trip
    • Solo traveller
    • Design Double Room
    • Stayed 1 night

    Wonderful hotel led by the fantastic Ferdinand and terrific team who create a very special warm and personal atmosphere in the whole hotel. Excellent breakfast!

    Stayed in July 2023

  • Reviewed: 20 November 2022

    10
    Cosy hotel with very welcoming staff
    • Leisure trip
    • Family with young children
    • Design Triple Room
    • Stayed 1 night

    Excellent breakfast, very friendly staff and excellent location.

    Stayed in November 2022

  • Reviewed: 18 September 2022

    9.0
    Nice staying
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    The owner is very friendly, but probably a tiny bit too much. Especially if you are not a morning person:) I really don’t need to be talked in all the languages, just judged by my last name. I speak German, the language of the place and that’s should be enough to communicate. Other than that the effort of making us feel good was really appreciated.

    Excellent breakfast, nice atmosphere

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Burgdorf & Orchidee Hotel
    • Leisure trip
    • Couple
    • Design Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    - Light in the room could be improved - Bed mattress too soft

    + The Host Ferdinand is a unique Hotel Manager full of energy and creativity. He will make your stay very pleasant and positive!! + Location in the old town + Modern and cozy boutique hotel

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    A peaceful escape for a few days
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lighting in the bedroom could have been better.

    Friendly and helpful staff throughout the hotel. Ferdinand was delightful and very helpful in planning our days out from Burgdorf. The hotel is in a good central location close to several restaurants. Private parking space ( booked with hotel before arrival). Clean and modern hotel, comfortable bed. We loved the sound of nearby church bells and clocks chiming and slept well. Great views from the rooftop terrace Would definitely return if in the area.

    Stayed in September 2022

  • Reviewed: 28 June 2022

    10
    Will be back
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in June 2022

  • Reviewed: 20 June 2022

    10
    Wonderful Hotel In The City Center!
    • Leisure trip
    • Solo traveller
    • Design Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Ferdinand is an excellent host! He will give you very helpful information to make your stay enjoyable! He enjoys having fun conversation with his guests! The hotel is wonderful! Very modern! My room was on a high floor with a balcony! The size of the room was great! The bed was very comfortable! Had nice modern furnishings and decor! The bathroom was neat too, with a space capsule shower! I went up to the top floor terrace to view the amazing panorama of the castle over the rooftops! It was so beautiful! It's even lighted at night! Breakfast was delicious! 😁 Had a great selection of cheese, bread, meat, yogurt, etc. The castle, restaurants and shopping are just steps away! Very enjoyable stay! Thanks again! 😊

    Stayed in June 2022

  • Reviewed: 12 May 2022

    9.0
    Very enjoyable
    • Leisure trip
    • Group
    • Design Single Room
    • Stayed 2 nights

    The main person at reception was amazingly friendly and went out of his way to help whenever possible. From calling a day before our stay to ensure no diet issues for breakfast/dinner to the need for parking. Also, he extended our stay for a few hours so we could leave our bags in the room and enjoy the city by walking around without an extra charge. This was much appreciated.

    Stayed in May 2022

  • Reviewed: 7 April 2022

    10
    Exceptional
    • Business trip
    • People with friends
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    Actually nothing ;-)

    Lovely and very accommodating host, cute rooms, great breakfast and perfect location near the castle

    Stayed in March 2022

  • Reviewed: 13 February 2022

    9.0
    My wife and I really appreciated it.
    • Leisure trip
    • Couple
    • Design Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    nothing. everything was fine.

    it’s really a nice boutique hotel. Very comfortable and nicely located not far from the medieval castle.

    Stayed in February 2022

  • Reviewed: 8 May 2023

    6.0
    Except extra charge and the small room for 3 of us , which should be 2 people’s room originally, the rest were good.
    • Leisure trip
    • Family with young children
    • Design Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    the room is quite small for 3 people which we booked. this room apparently just for 2 people, additional bed seems add temporarily, and it was uncomfortable bed for sleeping. And I complain the additional tax charge: I was told by booking.com that I already paid the whole price ( final price), including city tax, but when I check out the hotel still charge me 60 CHF over for the tax.

    breakfast

    Stayed in May 2023

  • Reviewed: 12 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Design Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 20 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 4 August 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Design Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 26 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Design Single Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Design Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Design Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 12 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 19 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Design Triple Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2022

Showing 1 – 25

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