7 Rugenaustrasse, 3800 Interlaken, Switzerland
#136 of 141 Holiday rentals in Interlaken
Guests' ChoiceBased on 355 apartment reviews
5.7Cleanliness
6.1
Comfort
6.1
Location
8.2
Facilities
5.9
Staff
6.2
Value for money
6.4
Free WiFi
7.0
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End of dialog contentReviewed: 2 June 2024
Rajapaksha
AustraliaNo heaters and shower cubicle is bit small
Location
Stayed in June 2024
Reviewed: 18 May 2024
Pratiksha
GermanyNo one available at property for checkin. The host doesnt receive calls or reply very pathetic
Stayed in May 2024
Reviewed: 28 April 2024
Sudarat
ThailandThere is no hair drier, the floor is so cool when have rain or snow
The property is not so far from the interlaken west station, and convenience to go to shopping with cheaper shopping mall.
Stayed in April 2024
Reviewed: 1 April 2024
Ming
ItalyThere is no reception. So you have to call the priority or send WhatsApp message. But I called him without respond. I waited there for 20mins. And on the check-out day , a woman entered my tiny room without knocking at 9.20 in the morning ( maybe I didn’t closed the door with lock, it may be my mistake?) and she reminded me to check-out at 10.00 o’clock. It looked that She was really in a hurry to clean the room.
Price.
Stayed in April 2024
Reviewed: 27 March 2024
Seairra
United States1. no toiletries - there was body wash in the shower but nothing else and there was no hand soap in the bathroom. 2. Beds were hard as a rock so sleep was not great. 3. No curtains in the kitchen windows so people can see straight in. 4. It took two days to get a response from the host before I arrived. 5. The refrigerator kept freezing all our groceries. We adjusted the setting to make it less cold but it kept happening. It spoiled a lot of our food
The location was really great. The host ended up offering us a bigger apartment which was nice.
Stayed in March 2024
Reviewed: 4 February 2024
Simon
United KingdomCleanliness and repair of property really needs improving. No communication once checked in so we could not ask questions or fix issues.
Good location to station and buses. Very good views. Large place with many facilities Mould inside one of the pans Bad smell in communal areas
Stayed in February 2024
Reviewed: 29 January 2024
Callum
AustraliaMice/rats running around in ceiling vents and wallsm
Stayed in December 2023
Reviewed: 28 December 2023
E
NetherlandsCleanliness is only 1* n bathroom quite smelly due to no window no e haust fan. Utensils n cookeare need deep cleaning. Property Address on booking.com is not the same as actual location, hv to txt to get actual location n instruction how to get in. No one will meet you on location. Landlord is friendly.
Spacious Apartment. Location is good.
Stayed in December 2023
Reviewed: 22 December 2023
Rebecca
AustraliaThe staff were very unresponsive, did not hear from them on the day on check-in and beyond and did not recieve entitled interlaken travellers pass. The whole building and room smelt like mouse faeces. Floors were sticky. Bathroom sink plug was broken. Bathroom was a hazard. Steps were a hazard. Spiders everywhere.
Location was good, quiet
Stayed in December 2023
Reviewed: 18 December 2023
Lijun
SingaporeThe staff wasn't responsive on the day I checked in. Had to gave the hotel several calls and even had rejected calls from them.
Stayed in December 2023
Reviewed: 3 December 2023
Michael
AustraliaRoom had a bad smell and had difficulty contacting the owner.
Room had a kitchen and was a good size.
Stayed in November 2023
Reviewed: 24 November 2023
Jelle
NetherlandsThe oven was so dirty it was absolutely unusable. The layer of burned fat was multiple centimetres thick. Sometimes you heard the sound of either mouses or cokroaches running inside the walls but this did not bother me personally since they were not in the room itself. Refrigerator made annoying sounds from time to time. I have never seen the staff. The front door was just open and after contacting the owner on WhatsApp I got a code which gave access to a locker which contained my room key. For me this was no problem, but I had to help other guests who did not know how to get in or know how to use WhatsApp. To get check-in instructions you will have to actively contact the owner, you will not recieve it automatically.
The bed was big. The location was very close to a train station and a Lidl. WiFi connection was good.
Stayed in November 2023
Reviewed: 9 November 2023
Kay
AustraliaThe whole place smelt of curry. Uneven floors, no TV, no bed lights, pillows were terrible
The views from the window
Stayed in November 2023
Reviewed: 1 November 2023
Tingting
ChinaAt night, when the lights are turned off, you will hear many mice running on the beam and squeaking. We were so scared that we didn't fall asleep until 2 a.m.
It provides complete kitchen utensils that can be used for cooking.
Stayed in October 2023
Reviewed: 21 October 2023
Pravar
GermanyThe room size is very very small. You might be disappointed 😞 The wifi sucked. We had to go to the balcony area to access wifi. Complained to the owner but they couldn't do anything about it.
The location is undoubtedly excellent. Walking distance to Interlaken West.
Stayed in September 2023
Reviewed: 12 October 2023
Ankit
Indiano interaction with owner, no welcome, not meet and greet
its was fine to stay for a short trip
Stayed in October 2023
Reviewed: 12 October 2023
Salih
IsraelThe venta doesn't work in the bathroom, the light doesn't work in the room, the oven doesn't work, it only works from below, the parking lot is very narrow, the boss of the house answers whenever he wants, always busy
Stayed in October 2023
Reviewed: 30 September 2023
Joy
United KingdomIt was old-fashioned and the door lock from the restroom was broken. But again, it was fairly cheap knowing it is in Switzerland so I didn’t put my expectations high.
The property is within few yards away from Interlaken West train station and several groceries and restaurants. We didn’t have any problems moving from one town to another. If you plan to stay all throughout the day inside the apartment (which I suppose you won’t) then this place is not for you. But since I came with friends who only needs a place to stay the night, bathe and cook some breakfast, then this place was perfect for us. It has all the things that we need and the location was superb.
Stayed in September 2023
Reviewed: 14 September 2023
Jennah
LuxembourgFirst, I didn't like that there is no light in the entrance and stairs, also in one of the rooms. Second, there are molds in the ceiling of the bathroom. There is no exhaust inside.
I like that it is very near to a lot of establishments.
Stayed in September 2023
Reviewed: 13 September 2023
Field
GermanyI wouldnt say it was dirty like other reviews say. It was just a little outdated but liveable.
It was a nice value and a very good location. They answered promptly, you just need to text the number on whatsapp.
Stayed in September 2023
Reviewed: 10 September 2023
Jonathan
United KingdomThere are squirrels or mice in the drywall. Luckily they don't go into the apartment but they may interrupt your sleep as the scratch. If you have a phobia this won't be the place for you.
Location is good, apartment well equipped. Close to Interlaken West station and 30 mins walk from Interlaken Ost station. Near a Lidl and you can cook in the apartment on the stove or oven.
Stayed in September 2023
Reviewed: 20 August 2023
Rajib
IndiaManagement was absolutely hopeless. He never received any phone calls, not only that 1st day night, suddenly electricity was out of order & after several calls to the owner was not responsed & 2nd day evening he called.
Only Location
Stayed in August 2023
Reviewed: 13 August 2023
Didzis
Latviaold, much used furniture and equipment, poor noise isolation, not so clean floor and kitchen
very good location, big flat, easy parking, good internet
Stayed in August 2023
Reviewed: 2 August 2023
Sk
BangladeshThe room was like a store room. The room has a smell and the floor looks like dirty. It’s difficult to find anyone while check in. Had to wait for 15 minutes outside then a lady showed up.
The property was cheap in comparison to other places of Switzerland. They were kind enough to keep our luggage after check out for free.
Stayed in July 2023
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