The parking fee, but it was not a big deal.

Location, the room, the restaurant, the breakfast… We haven’t tried the spa unfortunately, we were tight on the schedule.

Stayed in November 2024

Breakfast slightly disappointing

Location, room

Stayed in October 2024

SPA area can get crowded. My experience was better in the morning when there were less people and cleaning was more effective.

Rooms were very spacious and spotlessly clean! Great breakfast and bar area. The SPA is indeed the highlight of our stay. Great selection of saunas and the outdoor heated pool facing the mountains is a great treat!

Stayed in September 2024

Parking and stepped access

Clean

Stayed in August 2024

Many of the staff members are relatively new and were sometimes unable to provide correct information about the hotel services. Moreover, I believe that spa is in need of a thorough cleaning and some refurbishment. The facilities are beginning to show signs of wear and tear, which slightly diminished the overall experience. A refreshed and spotless environment would greatly enhance the appeal of your spa.

I must commend your staff for their friendliness and welcoming attitude. It was clear that they are eager to assist and ensure guests have a pleasant stay. Additionally, I had a lovely time at your spa, which offers a relaxing environment and a good range of services.

Stayed in August 2024

our room faced the wall but we did know that at booking, it is very close ( but had a nice goat) The rooms are non smoking but people smoke on balconies which comes into adjacent rooms - they should put smokers in only one area or actually enforce no smoking. we did not pay for spa access so cannot comment

views from front of hotel are exceptional and the staff were very attentive and pleasant

Stayed in August 2024

Have to pay for use swimmingpool and spa area

Beautiful hotel and rooms

Stayed in July 2024

This is a very minor thing: The room without view it actually face a wall but to be honest considering you don’t go there to stay in a room and the rooms are very nice I wouldn’t consider it as an important thing

The spa is wonderful and the hotel is very cosy and well placed for hikes in the summer and skiing in the winter

Stayed in August 2024

Like others have stated, some rooms face the back- a hill wall. Totally dark, and not why we came to the mountains! Also, not happy about given room, there was no mention of a $50 Frank up charge, per night! Surprise

The spa facilities are really great. The location is great. You absolutely must get a view room. Who knew a “premier” room was just referring to the hotel description. We found that out when we were given a room with a view of a wall.

Stayed in July 2024

Everything was nice.

Nice stay ,a big choice of sauna , swimming pool outside.Our room was amazing with balcony.

Stayed in July 2024

I lost my parking card in the hotel They charged me 50 euros extra just for One night But that is what the swiss do money money money

Stayed in June 2024

Sadly, the big pool in the spa did not have a working heating system, which is understandable, it can happen. But it would have been nice to receive a small compensation for that (a drink at the bar...)

The room was very clean and comfortable. And the location is as beautiful as it gets.

Stayed in May 2024

We didn't have much of a view from the window - literally just a wall, but nothing too important

Comfortable room Nice design Very quiet place Spa center was amazing

Stayed in March 2024

Not their fault but the satnav took us up the road above the hotel and after a long day of travelling it wasn’t clear and easy to navigate to where we needed to be. The reception and parking weren’t well sign posted either

The spa facilities were absolutely out of this world especially the outdoor pool! The room was comfortable and had everything we needed. Breakfast was really nice loads of choices of food and drink

Stayed in April 2024

The parking was very expensive

The spa is great and the rooms are very cozy and spacious

Stayed in March 2024

The pillows in the room are very thin. I requested a firmer pillow and that one was too big and too thick.

It has a very nice spa, the outdoor pool is amazing, the general atmosphere and coziness of the hotel, The rooms are nice

Stayed in February 2024

The hotel room was spacious & clean. The spa was exceptional

Stayed in February 2024

The apartment had a fireplace which I was looking forward using it but when we arrived, we were informed that a previous guest had broken the fireplace protective glass, so it couldn’t be used😢. I was very disappointed with it. The apartment was cold but we were offered with 2 portable heaters which solved the problem. Also, as it’s an apartment, there are no toiletries so you need to bring everything. I was disappointed by breakfast, it was ok.

The Spa was fantastic, really worth using it. We booked an apartment as it was the only option available and it was very spacious, ideal for families. Comfortable beds, spacious kitchen and a huge balcony. The staff is also super friendly and customer oriented, big kudos to Pauline! She’s fantastic, super helpful, we had some issues which were promptly solved by her. To be honest, Pauline was one of the big highlights of our trip, which could have had a bad start if it would not be her friendly and helpful attitude!

Stayed in October 2023

Amazing SPA

Stayed in September 2023

Amazing breakfast, nice hotel, good spa

Stayed in September 2023

Entrance to the hotel a bit unusual. Not easy to define it is an entrance. It make also unloading of the luggage difficult. You have to take 2 lifts. Help with luggage was not offers by hotel. Breakfast is special. There are no vegetables. Coffee machine with cappuccino was out of order. One day service was good. Next day you have to push staff to provide plates, some finished products etc.

Good spa. Very good housekeeping. Friendly staff. Reception team was ready to help absolutely with everything.

Stayed in August 2023

No Air Conditioning (we had the issue that in the apartments across there was a party with loud music and we would have like an comfortable temperature while keeping the window closed).

Spa, Buffet Breakfast, Spacious Room (Junior Suite)

Stayed in August 2023

location, design and the amazing spa and pools area

Stayed in August 2023

Average package tour style food.

Centrally located, practical option. Good balcony.underground car park.

Stayed in July 2023