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Reviews of Gletscher-Hotel Morteratsch 3 stars

Morteratsch 4, 7504 Pontresina, Switzerland

#12 of 50 hotels in Pontresina

Guests' Choice

Review score

Based on 64 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 14 June 2024

    9.0
    Thoroughly enjoyed our stay, and could have stayed longer
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Limited food options at the time of our stay

    Location was excellent with easy access to the railway. Free travel on the railway. cable car’s & funicular were a bonus

    Stayed in June 2024

  • Reviewed: 14 February 2024

    9.0
    Hotel in nice setting
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom - Annex
    • Stayed 3 nights

    All was goood

    Good Breakfast and helpful staff

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Modern, comfortable place with a wonderful restaurant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just be aware that even though the hotel is right at the station, the train comes about once every hour and the last train is around 19:00. So your only option in the evening is the hotel's restaurant (which is great!) if you don't have a car.

    It is a modern, comfortable place to stay. The staff were very helpful and friendly. I would also recommend the restaurant, the food is amazing.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    We have been going to Al Vadret for several years and if possible we will certainly come back.
    • With a pet
    • Leisure trip
    • Couple
    • Quadruple Room with Bathroom - Annex
    • Stayed 3 nights

    we like the nature around Al Vadret: glacier mortaratsch. We also like that the cross country "loipe" are just there. The terrace of the restaurant in the afternoon is great. The food choice in the restaurant is also nice.

    Stayed in January 2024

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night

    Restaurant meals are expensive.

    Breakfast was ok. Unfortunately, not much option for lunch or dinner except from the Hotel's restaurant.

    Stayed in October 2023

  • Reviewed: 3 August 2023

    9.0
    Overall, it is a beautiful hotel sitting in a beautiful natural setting. We'll go back in the future
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night

    I wish Bernina Express train could stop at Morteratsch station. We ended up having to take a regional train to go back to Morteratsch station, which is inconvenient.

    Breakfast in the beautiful cafe is wonderful - love the varieties to choose from, and wooden tables and walls, and beautiful flowers outside of the window, and friendly staff. This hotel sits in a beautiful natural setting.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    What a beautiful location. I would highly recommend.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Coffee facilities in the room would have been nice. Not getting charged £10 for a carafe of tap water at the evening meal would have been even nicer!

    Location was stunning

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Home in a slice of heaven
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night
    • Submitted via mobile

    Very high prices for accommodation and restaurant

    Unbeatable location at the bottom of the glacier Perfect for families with playground and little goats Family room and possibility to have a cot for baby Restaurant and bar had good choice, although pricey

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    I stumbled upon this property quite by chance but am so glad I did
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night
    • Submitted via mobile

    There was very little to not like.

    The location was excellent. The train station which was just a few steps from the hotel. The lovely woods around the hotel and the brook flowing right through the woods. It was a charming property.

    Stayed in July 2023

  • Reviewed: 6 May 2023

    10
    Staff were very kind and helpful. We got better room than what I booked.
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night

    The view, breakfast, dinner

    Stayed in April 2023

  • Reviewed: 21 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful, friendly and informative staff. Spacious room with inspiring views. Good breakfast and restaurant has good menu. Excellent location for exploring the area.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    9.0
    Planning to Return!
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night

    Cute hotel along the hiking/biking/skiing paths in a gorgeous location, and right at a train station! Free parking was also available. Comfortable bunkbeds. Very good shower. Breakfast was great, and it was included. A short drive from St Moritz. Even if you don't eat dinner at the hotel, be sure to get some torte, we tried 3 of the 5 and all were excellent!

    Stayed in February 2023

  • Reviewed: 8 February 2023

    10
    Next to a glacier on the Bernina Express line
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is just next to a Bernina Express train stop, in a very beautiful area, near the glacier, which can be reached with an easy and nice walk even in winter. Meals are great, staff kind and helpful.

    Stayed in December 2022

  • Reviewed: 24 October 2022

    9.0
    Great place to stay the night when visiting Morteratch glacier
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom - Annex
    • Stayed 1 night
    • Submitted via mobile

    The rooms were in another building, to go to breakfast or restaurant for dinner you need to walk outside. The was no elevator.

    Location is amazing, with Glacier, mountains, river and forests views. Windows are very good at soundproofing - passing trains and river noise was not heard inside. The rooms are comfortable and bathrooms are modern which is quite rare find. It's family friendly with fun playground and even little goats to entertain kids. We even spotted some squirrels! Hotel also has a nice restaurant with tasty food options, seasonal dishes and the breakfast was nice too with local/regional fresh products. We enjoyed the stay and would gladly return.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    8.0
    Phantastic we shall come again
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom - Annex
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The nice Atmosphere and the Most fründlich personell. The breakfast was overwhelming.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    10
    Great location, staff, hikes and accommodations.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Location was great near the glacier. Staff was very friendly and helpful. Room was clean and comfortable. Restaurant was delicious. Staying 2 nights gets you free travel card for the area Amazing hikes all around.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night

    We got a room for four for the two of us. Very quiet, breakfast is great, you can see the glacier from the hotel and restaurant. Easy to find.

    Stayed in July 2022

  • Reviewed: 25 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Quadruple Room with Bathroom - Annex
    • Stayed 1 night
    • Submitted via mobile

    The bedroom with the bunk beds were neat and clean but extremely basic. If you rely on public transport, your choices for dinner are limited - on the day we arrived, the hotel restaurant offered only Buffett-style dinner, no à-la-carte. Whilst transparently communicated, a 10am-checkout seems very early on all accounts.

    Great location right at the Morteratsch train station. Perfect to explore the stunning surroundings. Booked the family room with two bunk beds and an attached large, very clean shower. Breakfast, particularly if you enjoy your breads, was fantastic and the waiting staff very friendly and attentive!

    Stayed in July 2022

  • Reviewed: 20 July 2022

    9.0
    Great location, great food, great people.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom - Annex
    • Stayed 2 nights

    I stayed in The Annex about 50m from the main hotel, meaning a short walk outside for meals, not unlike many budget hotels in the UK. The wash basin in the bedroom was very shallow and the plug did not function, or the control for it was not obvious. It also sloshed water onto the floor rather too easily due to its sloping front design. It might have looked arty, but it wasn't very functional. The shower however was excellent and the toilet was not squashed into a corner but had its own space with a great view of the trees on the opposite hillside reflected in the mirror over the washbasin opposite - very restful. The trains are not noisy, but the constant roar of the white water river might disturb light sleepers - and sadly it was lit up at night with gaudy coloured lighting like the American side of Niagara . If the room rates had been lower I would have stayed for more days as there was so much to see and do.

    The evening meals were absolutely first class. They were delicious, the melon and smoked salmon gazpacho was simply amazing, and the Lamm Haxe (leg of lamb) just melted in your mouth. Breakfast was very good - they even had a full loaf of Gluten Free bread which was unique. Most places only provide pre-baked packet bread they either microwave or put in the oven and you are lucky if it doesn't fall apart. Not enough staff available at breakfast though, and the two rooms available were just far too hot - but it was a heat wave. The muesli was ready made which was very good, but it was rather thin and with too many raisins and not enough oats - it was far from having a thick consistency close to the original recipe invented by Dr Bircher. there was a range of five cold meats that was not allowed to become low, and a similar number of cheeses - but no descriptions or names of the cheeses there, but one of them was gorgeous. It was good to have no TV in the room. All the staff were friendly, helpful, diligent and made me feel welcome and looked after. If you stay 2 nights or more you get a free pass for public transport in the area, including cable cars, trains, buses.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio - Annex
    • Stayed 2 nights
    • Submitted via mobile

    stunning location and great local cuisine

    Stayed in July 2022

  • Reviewed: 24 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom - Annex
    • Stayed 1 night
    • Submitted via mobile

    Great staff. Several very good hikes at hotel doorstep. Great food. Train also a few steps away. Loved this place.thanks

    Stayed in June 2022

  • Reviewed: 12 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very convenient to several wonderful hikes. Lovely views from room and dining areas. Train is exceptionally convenient yet not noisy or intrusive. Good breakfast and 1/2 board available. Kind caring staff. I am so glad I booked here.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    9.0
    Will be back!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Food is very good but maybe some hot options for breakfast could be added

    Wonderful location, amazing food, lovely staff

    Stayed in June 2022

  • Reviewed: 13 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Amazing location basically with dedicated train station literally on the door step. Top notch service and high standard hotel. Also the dinner was delicious and the wine excellent. Breakfast was generous, plentiful and high quality.

    Stayed in April 2022

Showing 1 – 25

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