Dorfplatz 5, 6060 Sarnen, Switzerland
#7 of 11 hotels in Sarnen
Guests' ChoiceBased on 54 hotel reviews
8.2Cleanliness
9.0
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 27 June 2024
Rayfel
United Kingdomno muesli cheese was just ok cold cuts not a very good variety. No cakes quality was fair
breakfast was poor
Stayed in June 2024
Reviewed: 17 June 2024
Piotr
PolandIt was very clean
Stayed in June 2024
Reviewed: 4 March 2024
Sheron
SwitzerlandBreakfast was good and the room was very clean!
Stayed in March 2024
Reviewed: 9 October 2023
Matthew
United KingdomBreakfast could have included a few more options. Disappointed that my room was not ready upon arriving at 3pm. But only minor issues!
Location of this hotel was great, everything was clean and tidy too! Some staff struggled with English but my very basic German saw us through! Room was simple but just what I needed as a base for exploring the surrounding areas.
Stayed in October 2023
Reviewed: 14 September 2023
Sandrine
SwitzerlandI had booked also Dinner but you should mention that the drinks are not included in the bill. This is not the fault of the hotel but yours (Booking.com)!!!
We had a good breakfast with fresh croissant from the bakery and not frozen as well as fresh fruits. The staff was very helpful, always there for you if you need anything. The location was very good: 3 minutes on foot from the railway station and plenty of chemist, shops, restaurants around you. As well, as being able to stroll by the lake which was very nice despite the hot weather.
Stayed in September 2023
Reviewed: 22 July 2023
Mark
United KingdomMore clear directions to the free hotel parking. As staff spoke no English, maybe a little map or a bigger sign in the car park which was more obvious in the dark?
A beautiful location in Sarnen which is a very pretty town. Ideal for a pre dinner stroll. Friendly staff and although we arrived quite late chef stayed to make us a meal. Breakfast was great with a good selection. An upgrade to the panoramic suite was very welcome after a long drive. The hotel is a very calm and peaceful place to stay even though it is in the centre of town.
Stayed in July 2023
Reviewed: 19 July 2023
Irina
SwitzerlandIt was very loud, a lot of noise from the street and because of that you can't sleep with the open window, which makes it to warm inside during summer
The location is great, the room was ok
Stayed in July 2023
Reviewed: 1 July 2023
Rod
United KingdomMenu a little limited but what was on offer was good. Parking was a little cramped.
Very friendly staff who communicated well. Convenient for town centre and railway station.
Stayed in July 2023
Reviewed: 29 May 2023
Jennia
SwitzerlandThe staff was very efficient and friendly. Upon our check out, after the breakfast timeframe, they let us take some snacks to go, which was highly appreciated.
Stayed in May 2023
Reviewed: 25 May 2023
Donna
CanadaLocation was perfect , two minute walk from the train station.
Stayed in May 2023
Reviewed: 19 August 2022
Yi
Switzerlandquite hot during day time
Stayed in June 2022
Reviewed: 25 July 2022
Jan
Czech RepublicFamily room with 2 good beds and a less comfortable sofa bed. Traffic noise from the street. I would appreciate a smaller fridge in the room.
Good breakfast, kind and helpful staff. Possibility of parking at the hotel. Spacious bathroom. Separate room for clothes.
Stayed in July 2022
Reviewed: 6 June 2022
Maxime
FranceTowels should not be replaced every day, but instead guests should be invited to re-use them.
pleasant stay
Stayed in June 2022
Reviewed: 12 April 2022
William
SwitzerlandThe staff were clueless. No idea if the external door would be locked. no ability to give a receipt, did not know we were coming, Did not know how much to charge us. boring breakfast.
Stayed in April 2022
Reviewed: 6 August 2024
Lee
United KingdomNo air conditioning in the bedrooms though just the living room, so we feel like we slept in a sauna.
Booked this hotel last minute due to unexpected plans and the staff were amazing!! Family room is massive, such good value for money.
Stayed in August 2024
Reviewed: 7 July 2024
Karl
United KingdomNothing to complain about.
Excellent location, very friendly staff. Great value for money. High degree of cleanliness.
Stayed in July 2024
Reviewed: 18 June 2024
Mussa
IsraelHotel is located in a beautiful town. Very friendly staff. Good breakfast.
Stayed in June 2024
Reviewed: 10 April 2024
Bryan
United StatesFriendly staff, excellent location with parking. Delicious breakfast. Restaurant is top notch. Highly recommend for a great meal and a comfortable sleep.
Stayed in April 2024
Reviewed: 16 September 2023
Weeven
AustraliaThe sad state of the Australian Dollar made it an expensive stay but still worth every cent.
This was the last leg of our week of Swiss Travel Pass train trips specifically to visit the Kloster Sarnen. After six days of crowded tourist destinations, Sarnen was a welcomed place to rest and recuperate. Hotel Metzgern was a genuine oasis. Close to the Train Station, extremely friendly staff, excellent restaurant and food and by far the nicest place we stayed on our journey. The bathroom and spa bath in the Panorama Suite has to be seen to be believed. LED lighting in the tiles made for such a romantic and relaxing atmosphere to wash away the travel aches and pains. As far as accommodation is concerned this was the highlight of our trip.
Stayed in September 2023
Reviewed: 3 September 2023
Christine
New ZealandStaff were very welcoming. Room was exceptionally clean, we really enjoyed our stay. Sarnen is a beautiful town.
Stayed in July 2023
Reviewed: 11 August 2023
Srinivasulu
UgandaNothing
Excellent location, it is only 3 mins away from the railway station. Extremely good staffs particularly I like to thank Mr. Erich, Ms. Gloria, Dinesh and team for their wonderful hospitality. It is a best hotel for family of four members. It is also well connected to interlaken Ost and Luzern.
Stayed in August 2023
Reviewed: 4 August 2023
Kshahzad
QatarHotel facilities were non-existent. There is no telephone service in the room. No facial tissues, no iron, and no locker in the room. There were no slippers in the room. Bed linen were not changed even once in the room in 6 days stay. Food was not allowed in the room, and it was really difficult with small kids. There was no variety in the breakfast available and the same breakfast for 6 consecutive days. Very noisy surroundings at night, particularly.
The location was good as close to main train station.
Stayed in August 2023
Reviewed: 12 July 2023
Mei
TaiwanThe hotel is closed to the street and lots of cars. It's so noisy all day, even in the midnight. The room is to hot. I open all the windows but in vain. Too noisy and warm to stay. Bad experience.
The room is very clean and the washroom is morden. Good. The hotel is located near the train station. Very convenient.
Stayed in July 2023
Reviewed: 20 May 2023
Lukasz
NetherlandsBeautiful place, great location and room was awesome! It was junior suite. Breakfast was good, I asked for eggs and it made my meal great again :) we were there for one night. There was also parking available for free.
Stayed in May 2023
Showing 1 – 25
Saint-Cyr-sur-Mer, France
Prague, Czech Republic
Bořetice, Czech Republic
Luna Pier, USA
Bad Reichenhall, Germany
Berlin, Germany
Nin, Croatia
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