Kirchstrasse 38, 3920 Zermatt, Switzerland
#173 of 477 hotels in Zermatt
Guests' ChoiceBased on 336 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 22 July 2024
Jennifer
United StatesWe are forever grateful to the Matterhornblick for evacuating us from their hotel during this summer's flood which filled their basement and caused them to lose all power. They arranged for all of their guests to stay in another, more luxurious hotel at the same price as the Matterhornblick, and found a chef to make dinner for all of us in the new hotel's kitchen which wasn't normally open for dinner. With the roads and train still cut off, we were also allowed to stay for a second night at the Matterhornblick's rate. We will never forget their service and generosity in spite of all of the damage they must have suffered to their property. It speaks also to the values of all of their staff and to their owners. The hotel is in an ideal location, and I hope everyone will consider staying with them as soon as they are able to reopen.
Stayed in June 2024
Reviewed: 17 June 2024
Frank
PhilippinesSome of the towels have stains
The location, view and facilities
Stayed in June 2024
Reviewed: 18 May 2024
Mauricio
Denmarknothing
Excellent breakfast. Amazing view. Definitively recommended
Stayed in April 2024
Reviewed: 3 March 2024
Davis
United StatesThe property is clean and located in the perfect spot in town. Walking distance to several ski lifts. Also, the spa facilities were so nice to relax after a day of skiing.
Stayed in March 2024
Reviewed: 28 February 2024
Esteban
PortugalEverything! Lcation, facilities and great breakfast. Super helpful staff!
Stayed in February 2024
Reviewed: 21 February 2024
Kelsey
United StatesSo nice and clean and breakfast amazing and awesome location!
Stayed in February 2024
Reviewed: 19 February 2024
Michael
United StatesBeautiful hotel, right in town. Amazing view of Matterhorn right from the balcony and room. Super friendly staff, she helped us with every question and request. Great breakfast and reasonably affordable compared to other hotels in the same location. Would recommend it for anyone. Pics are the view from our balcony in the evening and morning.
Stayed in January 2024
Reviewed: 16 February 2024
Heather
United StatesThe steam room wasn't really working during out stay. I didn't mention it to the hotel because the finnish sauna was perfect!
Loved the property. Pristinely clean, great firm mattresses, lovely breakfast each morning and coffee/tea available 24/7. Loved the spa downstairs which we used each day after we got off the mountain. Also, the location was unbeatable. Would definitely recommend!
Stayed in February 2024
Reviewed: 8 February 2024
Luz
ChileThe location, the kindly staff, confortable bedroom and spa
Stayed in February 2024
Reviewed: 8 February 2024
Neil
United KingdomBreakfast didn't have any hot options
Lovely hotel and staff were fantastic. Big room with a great bathroom. Balcony was really nice to have. Hot drinks available in reception
Stayed in January 2024
Reviewed: 30 January 2024
Peter
United Statesnothing
Family owned property. lovely staff attentive helpful
Stayed in January 2024
Reviewed: 29 January 2024
Magda
PolandThe spa was great! And the room was quite spacious and it had everything we needed.
Stayed in January 2024
Reviewed: 27 January 2024
Hoshea
IsraelLocation was great, room was very nice, breakfast was nice
Stayed in January 2024
Reviewed: 26 January 2024
Marie
AustraliaThe distance from the train station. Because if my age and the altitude, I found it too far to walk. We caught taxis
It was a charming hotel, with very friendly staff.
Stayed in January 2024
Reviewed: 24 January 2024
Marcus
AustraliaNo bar or other hotel hospitality nights
The spa area was amazing
Stayed in January 2024
Reviewed: 11 January 2024
Jane
AustraliaThe pillows weren’t great
The location was fantastic! Close to the Zermatt train station, as well as midway between the two slope access stations Sunnegga and Matterhorn Express. It was a three minute walk and an elevator ride to the free bus which serviced both ski areas. We had a self catering studio that was large and really well equipped including a hot plate and oven. There are grocery stores 10 minutes walk away but also a small well stocked convenience store less than five minutes. Very close to the main drag we had plenty of options for restaurants. The spa and sauna were wonderful after a long day skiing. We really enjoyed our stay and the staff were very helpful and friendly. We were extremely happy with our accommodation!!!!
Stayed in January 2024
Reviewed: 7 January 2024
Audre
United KingdomHot breakfast would be nice but I understand why not due to culture etc but still a lovely breaking regardless!
Staff SUPER friendly and accommodating at all times!
Stayed in January 2024
Reviewed: 7 January 2024
Yuyu
SingaporeThe staff is very friendly. The breakfast is great - a lot of fruit. I stayed in a single room and I would say it was one of the most comfortable place I have stayed in my euro trip.
Stayed in January 2024
Reviewed: 4 January 2024
Sheng-fu
SwitzerlandThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 January 2024
Margo
United StatesThe location was wonderful, breakfast was very nice. the owners and staff are incredibly friendly, it was clean and a perfect place to enjoy Zermatt.
Stayed in January 2024
Reviewed: 31 December 2023
Tobias
SwitzerlandBreakfast and staff were nice. Spa was diverse and big and clean
Stayed in December 2023
Reviewed: 27 December 2023
Zafeira
SwedenBells from the church behind my room ringing randomly twice a day for 15min in a row, even late at night. Not the hotel's fault though.
Spacious room, good breakfast, central location, staff
Stayed in December 2023
Reviewed: 27 December 2023
Mayang
IndonesiaThe location is great!!!!
Stayed in December 2023
Reviewed: 26 December 2023
Mark
United StatesThe piano player quit too early :( Just kidding no complaints!
Excellent staff, food, location and even the Christmas bells were magical!
Stayed in December 2023
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