Zähringerstrasse 36, 8001 Zürich, Switzerland
#64 of 124 hotels in Zürich
Guests' ChoiceBased on 1711 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.4
Facilities
8.1
Staff
9.2
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Mario
AustraliaPillows were on the hard side
Location was a plus factor
Stayed in August 2024
Reviewed: 22 September 2024
Antoine
FranceNo blanket in the room
Nice location, near the train station and close to the lake and city center. Easy self check-in.
Stayed in September 2024
Reviewed: 22 September 2024
Maria
BrazilNothing
Location
Stayed in September 2024
Reviewed: 21 September 2024
Robindar
United Arab EmiratesThe rooms were quite nice and a bit roomy. The included breakfast was decent. Nearest bus stop was 3-4 minutes' walk away which was quite convenient. We appreciate the facility to use hot water for tea/coffee, a microwave and glass bottles to carry drinking water up to the room.
Stayed in August 2024
Reviewed: 21 September 2024
Julie
AustraliaNothing
The location is fantastic and easy to get around. The room is what it is a very clean, minimalistic room with a great size bathroom.
Stayed in September 2024
Reviewed: 21 September 2024
Viral
United StatesBreakfast. Pretty basic.
Location Price Clean Friendly staff
Stayed in September 2024
Reviewed: 20 September 2024
Luis
United StatesLocation
Stayed in September 2024
Reviewed: 19 September 2024
Kekeletso
South AfricaRoom space is too small.
Firstly, a very warm greeting when you enter through the doors of Marta. Very patient and ready to assist receptionists. Absolutely delicious vegetarian breakfast. I would certainly return.
Stayed in September 2024
Reviewed: 19 September 2024
Grace
AustraliaYou get what you paid, none at all
Location, so accessible with the trams and trains
Stayed in September 2024
Reviewed: 16 September 2024
Yoo
AustraliaBreakfast range is very small, room is smaller than the photo (but you can still open up three luggages without problem).
Clean, very close to Polybahn, good shower room (no leakage), free tea and filtered water available for refill anytime, friendly staff, you can store luggage here,
Stayed in September 2024
Reviewed: 14 September 2024
Nikhil
Indiasmall rooms and extremely small washrooms
Good location , friendly hotel staff
Stayed in September 2024
Reviewed: 12 September 2024
Michael
United StatesConvenience location. Room size is comfortable for two people with two pieces of luggage with plenty of outlets and a big window that gives the room plenty of light. Elevator is a plus. Front desk people are very helpful and polite. Breakfast was ok although there’s No hot food.
Stayed in September 2024
Reviewed: 11 September 2024
Dannielle
AustraliaRoom/bathroom was a bit small but nothing too bad.
Great location and staff were very friendly. Perfect for a short stay. Provided a room fan and earplugs which was nice
Stayed in September 2024
Reviewed: 9 September 2024
Jennifer
United KingdomJust a bit noisy if windows opened.
Very friendly helpful staff, comfy beds, great breakfast, lovely coffee facilities and lounge.
Stayed in September 2024
Reviewed: 9 September 2024
John
AustraliaA bit down market, but extremely good value for money in an expensive city like Zurich
Location great, staff friendly and helpful
Stayed in September 2024
Reviewed: 8 September 2024
Maria
AustraliaThe breakfast was excellent and location was very good
Stayed in September 2024
Reviewed: 7 September 2024
Itamar
IsraelNo AC the rooms. Street noise outside at night, need earplugs.
Location Friendly stuff Clean rooms Breakfast
Stayed in September 2024
Reviewed: 7 September 2024
Huw
United KingdomVery friendly and helpful staff. Great location.
Stayed in August 2024
Reviewed: 7 September 2024
Felix
AustraliaNil
Location
Stayed in September 2024
Reviewed: 5 September 2024
Bilal
SwitzerlandNothing much to say here.
Conveniently located. Good for short stays. It’s basic though.
Stayed in June 2024
Reviewed: 5 September 2024
Raymond
United StatesThe room was bare basics, but that was all we needed.
Breakfast was fine. I saw online that the breakfast was vegetarian, so I didn’t expect any meat.
Stayed in September 2024
Reviewed: 4 September 2024
Jonathan
United KingdomLack of air conditioning (unusually hot in Zürich at the time)
Location
Stayed in July 2024
Reviewed: 4 September 2024
Jose
United StatesStreetside does tend to be loud and there are no laundry facilities. Breakfast is more on the lighter side.
Location is great. Breakfast is alright. Staff is super friendly.
Stayed in June 2024
Reviewed: 4 September 2024
Sher
FranceThe staff did their best to keep the room and guests cool (free ice cream, water) (it was a really hot day)but it was still very warm. There is no AC.
Clean and central. Friendly staff.
Stayed in August 2024
Monastir, Tunisia
Heide, Germany
Cannigione, Italy
Chengdu, China
Pomorie, Bulgaria
Wölfersheim, Germany
Ulaanbaatar, Mongolia
Port Dickson, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content