Marktgasse 17, 8001 Zürich, Switzerland
#36 of 125 hotels in Zürich
Guests' ChoiceBased on 682 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 24 June 2024
Sherri
SwitzerlandRooms are small with limited space for hanging clothes and storing suitcases. No coffee machine or fridge in room is not a positive either - regardless of their availability in reception. Toilet and sink/shower in separate cabins is awkward and disruptive during the night. Prices in the lounge for drinks are ridiculously high - even for Zurich.
Location is very good. Breakfast is nice and coffee is great. Unique style. of hotel with friendly staff.
Stayed in June 2024
Reviewed: 22 June 2024
Pilar
Puerto RicoThe property is near public transportation, restaurants and the breakfast in the nearby cafe is delicious.
Stayed in May 2024
Reviewed: 22 June 2024
Yanfen
DenmarkGreat location
Stayed in May 2024
Reviewed: 22 June 2024
Yvette
SingaporeNothing
Perfect stay in a beautiful building
Stayed in May 2024
Reviewed: 18 June 2024
Jo
New ZealandWhen room was occupied above my room, people and furniture moving was very loud.
Couldn't really fault the hotel or room. Was lovely. Great location and easy to get to everything. Nice and clean.
Stayed in June 2024
Reviewed: 17 June 2024
Rachel
United StatesFloors could have been cleaner.
Location! Friendly reception.
Stayed in June 2024
Reviewed: 17 June 2024
Brian
United KingdomThe taxi booked for 6.40 am arrived 15 minutes late leaving me an 87 year old in danger of missing the train to Paris, and Eurostar to London. Either employ a new taxi firm or advise guests to book a taxi an hour in advance of your train departure time.
The welcome from the reception staff
Stayed in June 2024
Reviewed: 17 June 2024
Arjit
Côte d'IvoireWalk up with luggage was a trouble since our Uber & taxi driver(s) from the airport were not accommodative to drop us at the hotel.
We stayed in one of the historic rooms of the property. Excellent property with a library and a Michelin start restaurant. Staff particularly polite and helpful.
Stayed in June 2024
Reviewed: 15 June 2024
Esra
Turkey•We did not felt welcomed during check-in, we tried to make a short talk, smiled & thanked to the reception staff, but he was quite away from receiving our greetings and replying back in a welcomed way. Almost avoid being in a dialogue. The reception desk is where the voyage starts, it creates the first impression regarding the stay/ the hotel. The hotel should be aware that where it stands for in terms of values of hospitality. •Since some of the amenities (such as tea & coffee machine) are in the common area (reception level), it felt much like staying in a hostel or in an Airbnb more than a hotel. •We did not feel that it was a good value for money. However, it could be a case in the center of Zurich. •I loved the croissant but still the breakfast was not sufficient. The hot buffet served as overcooked, the cheese & vegetable/fruit selection was not enough. Also, the buffet was not well laid out. It needs to be improved.
•Nice & simple rooms. •The location/ it is placed in the heart of old city which makes it easy to access restaurants/ cafes & Zürich HB. •The neighborhood view from our room. •During the check-out process, Ismail assisted us. He was a very kind & polite young man. Thanks for being welcoming and doing your job at its best.
Stayed in June 2024
Reviewed: 13 June 2024
Mark
United KingdomRoom size was small and dark for large double - cost £300/night - poor value for money.
Staff wonderful, location great, cleanliness perfect. The room was very small and dark. Paying £300/night with no breakfast was not value for money.
Stayed in June 2024
Reviewed: 12 June 2024
Jeffrey
United StatesDangerous tripping hazard in room with location of bench at foot of bed. And breakfast offered few choices, and of only decent quality.
Location, staff
Stayed in June 2024
Reviewed: 11 June 2024
Gotroppo
AustraliaA lovely modern hotel in the bones of an oldee property. Rooms are well appointed and the beds comfortable. Being well placed in the old city meant easy access to restaurants and cafes and only 3 tram stops from HBF.
Stayed in June 2024
Reviewed: 10 June 2024
Jennifer
United KingdomThe breakfast was confusing as it was in the cafe and not well laid out
Located in the centre of the pedestrian area of the historic old Zurich town it was perfect for exploring the area.
Stayed in June 2024
Reviewed: 9 June 2024
Christine
United StatesMaybe a bit pricey for what you get, but I don’t have much in Zurich to compare it to…
Great location! Clean, nice simple rooms. Ours had a nice bathtub (with shower, but tub nicer than shower) and our boys had a nice shower. Good espresso machine in the lobby.
Stayed in June 2024
Reviewed: 9 June 2024
Virginia
CanadaPrime location. 10 minute walk to train station. Beautifully appointed rooms.
Stayed in June 2024
Reviewed: 7 June 2024
Gretel
United StatesPerfect location customer service was excellent.
Stayed in June 2024
Reviewed: 6 June 2024
Marshall
AustraliaNothing
Great location, great and helpful staff. Breakfast in Delish was, well, delish.
Stayed in June 2024
Reviewed: 6 June 2024
Sharon
AustraliaLocation, bed was so comfortable. Room was an historic room and huge
Stayed in June 2024
Reviewed: 6 June 2024
Paula
SingaporeSlanted floors- dangerous if you are not looking
Historic room was huge and well decorated. Very comfortable. Drinking Water was delicious and we had a tap right outside out room. Free coffee and tea at the reception.
Stayed in June 2024
Reviewed: 5 June 2024
Lisa
AustraliaNothing
Nice soft bed, very clean and modern room, location and breakfast was also great
Stayed in May 2024
Reviewed: 5 June 2024
Patricia
United StatesLocation was awesome.
Stayed in April 2024
Reviewed: 3 June 2024
Peter
United KingdomThis is a fancy AirBnB more than a hotel. Beautifully renovated but the reception is at first floor and it feels very much like rooms only. The hotel is bang in the middle of old town so very difficult to reach even with a taxi, and consequently not really suitable for business people. Lots of bars etc close by.
Roof top view was nice.
Stayed in June 2024
Reviewed: 3 June 2024
Yagmur
TurkeyMaybe the breakfast could be improved
The team was super welcoming. Really enjoyed the stay, that's why I write a comment to a hotel after long years ;) Will definitely stay here for the next visit.
Stayed in May 2024
Reviewed: 1 June 2024
Gary
United KingdomNo issues
Excellent location, lovely staff and I nice coffee and tea area.
Stayed in May 2024
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