Lower the bathroom mirror. Good to know: there are some stairs to navigate your luggage up, before you get to the elevators.

The staff were so friendly and accomodating. The room was as expected from my online research. It was clean, beds were comfortable, there was enough lighting and electrical outlets. The bathroom mirror is hung very high - a bit of an inconvenience for my 5 foot (152 cm) height, but there was another mirror in the room. Breakfast was great; dinner in the restaurant was very good. Loved the location. Niederdorf is right there, and wonderful to wander through with resaturants, cafes and shops. The street noise did not bother us, but might bother some.

Stayed in September 2024

everything was good

Very central to Zurich station and nice lakeside waterfront. Nice rooms and very clean. staff were pleasant.

Stayed in July 2024

Windows

Location, facilities, staff behaviour.

Stayed in July 2024

Nothing

The central location in the city and it was close to the central railway station. The staff were friendly and obliging.

Stayed in September 2024

Location close to station , very clean, pleasant staff

Stayed in September 2024

-

Position the best.

Stayed in September 2024

Small and cramped with no air conditioning

The location is excellent

Stayed in August 2024

We have stayed at this hotel several times over the past few years. It is conveniently located within walking distance of the train station and offers easy access to Tram #10 to/from Zurich Airport. The room we stayed in this time was newly renovated and furnished, which we really appreciated. Check-in and check-out were smooth, and the staff was very welcoming. We will definitely return again.

Stayed in September 2024

Traffic noise in warm weather.

Perfect location and good value. Nice, clean and well run. No a/c and loud traffic out back, so if it’s during a warm time of the year, be pared for a lot of road noise when you open the window to keep cool.

Stayed in August 2024

Like many Swiss hotels, it has no AC, though they provided us a little fan and we came in September. The beds only have one pillow, but you can simply ask for one extra and they will provide it. Double verify you booked a room with two beds if you book on Booking.com - you must list your desire for a double room additionally as a preference on top of your other selection. I would recommend this was made a little more obvious for people booking online.

Super convenient location, right next to the train station, the old town, and the Coop supermarket. The staff were very helpful. We were concerned we lost a passport after we had to switch rooms quickly. They had two people who searched the room for us. We ultimately found the passport otherwise, but were very grateful for their effort. It is also quite a historic hotel, and I would recommend looking into the history of the location if you are interested.

Stayed in September 2024

No air conditioning, room was very small

Location is perfect, close to the train station, attractions and restaurants. Comfortable bed and linens.

Stayed in September 2024

It is a very expensive hotel

The location was very good and the hotel was very clean! Everything was very pleasant

Stayed in August 2024

Great location

Stayed in August 2024

Well situated

Stayed in September 2024

The cleanliness, the polite staff, the proximity to the train station, trams, restaurants, and bars.

Stayed in September 2024

Noisy Pillows too soft Limited choice for breakfast

Convenient location

Stayed in September 2024

3 different (9cm)floor levels within the room. The room key is given with a large weight attached and has to be detached to be able to carry the key around comfortably, defeating the purpose.

Very well located a short level walk from Zurich HB station though heavy traffic and trams to negotiate. It is just across the bridge and next to the river. Enter through back of the building to avoid a set of stairs at the front with luggage. Pleasant check in. Entry to upper level room was by small and somewhat antiquated lift but no real problem. A pleasant no frills room, very clean and bright with a great view across the road and trams, to over the bridge and river toward Zurich HB. Some tram noise in day time not disturbing but is very quite later in the night Great many restaurants/food shops within minutes including nice well stocked Coop super market just back across the bridge. Tram stops are just outside. A nice hotel breakfast is available in breakfast room. An independent restaurant is also on the premises.

Stayed in June 2024

Could use more lighting and perhaps a makeup mirror in the bathroom..

Great location.Very clean, good breakfast.

Stayed in September 2024

The lack of proper coffee or instant coffee facilities in room. The street noise and light in the morning - this is not a good place for a light sleeper. The sockets are designed so it is hard for foreign adaptors and we could not charge our phones.

The friendly welcome - even at 1am - and flexibility of the staff from check out time and bag storage (not that we used either). Comfy bed and lovely, if basic, toiletries.

Stayed in September 2024

Great location

Stayed in September 2024

Simple hotel right beside train station

Stayed in September 2024

A little noisy, with the Polybahn next to the hotel and trams below

Location - handy to everything Large single bed

Stayed in September 2024

A couple of things affected my rating of this hotel: First, there is no AC. This is i think the number one complaint of all guests, based on the reviews. It was quite hot during our first night and it was uncomfortable. The weather improved during the rest of our stay so this became less of an issue. The hotel during summer would probably be more uncomfortable. There was a small fan provided but it honestly wasnt enough. Second, there was no fridge in the room so you cannot have cold drinks in the room (unless you buy them before you come back to the hotel). Third, there was not closet where you can hang your clothes. Although there were a number of hangers provided, you have to hang them on the wall, which really can get messy if you hang multiple items. But there is a small cabinet where you can put your folded cothes. Fourth, there is no kettle in the room. But there is coffee and tea in the reception. Fifth, we stayed for 10 nights and our beddings were changed only once.

The location of the hotel is its best attribute. It is a 5 minute walk from Zurich HB and less than a minute from the Central tram/bus stop. There are also a lot of good restaurants nearby, with a nice patisserie a couple of meters from the Hotel entrance (not the Starbucks which is also a few steps from the hotel entrance). Staff at the reception were polite and courteous, and check in was a breeze. Coffee is also provided near the reception and there is a nice small room where you can sit while waiting for your train/flight (or maybe if you arrive early and your room isnt ready yet). Room was cleaned and towels were replenished everyday. I also like that there were umbrellas which you can borrow from the reception (given Zurich’s weather).

Stayed in September 2024

We arrived late, but the staff were very friendly and knowledgeable. The room was comfortable and clean. And the hotel was located very close to the main train station - easily walking distance, and also close to the old town.

Stayed in August 2024