Rue du Grand Pré 62, Petit-Saconnex / Servette, 1202 Geneva, Switzerland
#66 of 109 hotels in Geneva
Guests' ChoiceBased on 497 hotel reviews
8.1Cleanliness
8.8
Comfort
8.5
Location
8.7
Facilities
8.0
Staff
9.0
Value for money
7.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Issarang
ThailandGreat location, walking distance to CICG conference center. clean room. Friendly staff.
Stayed in September 2024
Reviewed: 20 September 2024
Fiona
IrelandExpensive for a room only
Very comfortable bed and room
Stayed in September 2024
Reviewed: 30 August 2024
Takanobu
JapanGood location for both business visitor and tourists. Cost and performance is very good, I think.
Stayed in July 2024
Reviewed: 21 August 2024
Gyorgy
AustriaFortunately, I cannot mention anything specific I did not like. If I am pressed very hard to identify something that could be improved it as the selection of food offered for breakfast and the softness of the towels in the bathroom.
Everything went well, the room was clean, the bathroom small but functional, the staff very helpful and friendly. I was positively surprised by the fact that I received a Geneva Transport Card for the duration of my stay.
Stayed in August 2024
Reviewed: 22 July 2024
Rania
LebanonThe construction site in front makes too much noise starting early morning.
It was clean and in a good location.
Stayed in June 2024
Reviewed: 15 July 2024
Alexander
United StatesRoom could have been bigger and location is a fairly long walk from the train station, uphill - use bus if you can.
Staff was really friendly and helpful - we had late check-in (booked this on a short notice) and they met us and we felt really welcome.
Stayed in June 2024
Reviewed: 2 July 2024
Ana
PortugalNo air conditioner
It was close to public transportation, supermarkets
Stayed in July 2024
Reviewed: 25 June 2024
Jennifer
Costa RicaA bit of a noisy location, no real character to the hotel. Not as well located as other hotels, especially for someone needing to be near the Palais. Not very communicative via messaging.
Was welcomed nicely upon arrival and the worker made an effort to help me with my lost luggage problem.
Stayed in June 2024
Reviewed: 24 June 2024
Robert
South AfricaNothing significant
Efficient and empathetic staff, clean room. Well located.
Stayed in June 2024
Reviewed: 21 June 2024
Cecilia
SwedenThe low SEAT puff and also the bed was quite low. For People with knee problems it's hsrd.. also had appreciated a fridge in the room.
The location is excellent. Also appreciated the possibility to make tea and Coffee in the room. Very good breakfast. Nice with a varieté of fruits.
Stayed in June 2024
Reviewed: 14 June 2024
Margaret
AustriaI think 19CHF for breakfast was a bit too much so I skipped it. The mattresses need replacing to keep up with the updates of the room. The mattresses are too old/soft/worn. It would help to have the option of a full back chair instead of the otherwise beautiful stool/ottoman to sit on when working. The backless low stool/ottoman wasn't conducive to working on a laptop.
Clean and spacious room which is not so easy to find in Geneva. New bathroom. Great internet. Perfect location for my work commute and a supermarket across the road which was handy for supplies. 24hr desk service that enabled me to have a very late check-in (10:00pm) which was due to delayed flight as well as an early check-out (before 6:30am). The icing on the cake was the tea and coffee maker in the in room which allowed me to endless cups of tea, necessary for my sanity! that was a pleasant surprise :)
Stayed in June 2024
Reviewed: 3 June 2024
Grace
KenyaThat I could not warm my food after a long day.
The room was clean with enough towels for each day.
Stayed in May 2024
Reviewed: 23 May 2024
Judi
United StatesExcellent value - good price, central location, free bus/tram passes & excellent breakfast!
Stayed in May 2024
Reviewed: 9 May 2024
Takavarasha
NetherlandsThe road near can be noisy and the walls are not as sound proof hence movement from other rooms near you quite audible.
They have amazing staff especially Myriam.
Stayed in May 2024
Reviewed: 7 May 2024
Melissa
BrazilLocation was great, staff was very nice.
Stayed in May 2024
Reviewed: 29 April 2024
Norbert
GermanyI liked the personal touch of the service people at the reception. They were very friendly, very supportive and eager to help. I also liked the large safety box which was accommodating my laptop and everything else. The hotel should write "lap top safe" in their description on booking.com
Stayed in April 2024
Reviewed: 23 April 2024
Svitlana
GermanyLocation is perfect.Very clean
Stayed in April 2024
Reviewed: 8 April 2024
David
United KingdomI did hear noise from neighbouring rooms
Good breakfast
Stayed in April 2024
Reviewed: 11 February 2024
Hamid
PakistanRoom heating was not adequate but additional heater was immediately provided. Booking.com agreed to provide free taxi for pickup from the airport but my scheduled flight from Istanbul was delayed. I informed but could not get after my rescheduled flight.
Excellent room size, very clean, good location and very courteous staff.
Stayed in February 2024
Reviewed: 4 January 2024
Carl
United StatesLocation is excellent. In 15 mins I could walk to the UN campus. The #8 bus line runs in front of the hotel and will take you directly to the main train station (10 mins) or to the waterfront (20 mins). Temperature in the rooms (we had three rooms) can be a bit tricky to moderate (hot water, radiator) depending on where you are located in the hotel but only one of the three of us had any issues with it. Staff was very helpful and many restaurants within walking distance.
Stayed in January 2024
Reviewed: 2 January 2024
Sara
CanadaThere was a bad mouldy smell at reception and through the hallways. Some soft ambience smell will help
Stayed in December 2023
Reviewed: 29 December 2023
Hager
EgyptThere was a sound coming from the wall like water or heater pipe during night.
Breakfast is good and location also.
Stayed in December 2023
Reviewed: 16 December 2023
Natalia
NetherlandsA single room is super small and way too expensive for the level of comfort it provides
Good location, good breakfast
Stayed in December 2023
Reviewed: 12 December 2023
Brynn
CanadaWindow was leaking, very basic room, no chair to sit in.
Clean, location was good for my needs, helpful staff
Stayed in November 2023
Valencia, Spain
Kearney, USA
Nowy Dwór Mazowiecki, Poland
Gurgaon, India
Yiwu, China
Saint Cleer, UK
Favignana, Italy
Montopoli in Sabina, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content