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  5. Reviews of Hotel Les Arcades

Reviews of Hotel Les Arcades 2 stars

Place Cornavin 14-16, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland

#55 of 108 hotels in Geneva

Guests' Choice

Review score

Based on 1381 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    You can tell that the staff puts a lot of heart into it💓

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Excellent location and clean, comfortable room
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast of the first day could have been better, as some fruits were not good and there wasn't much variety left. But the second day we had a very good breakfast!! 😁

    The location was amazing, bed very comfortable and staff very nice. We would totally recommend it!

    Stayed in May 2024

  • Reviewed: 16 June 2024

    9.0
    We enjoyed our stay here. Staff was super friendly and the location was fantastic.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    It would have been nice to have face cloths, but that would be our only constructive feedback.

    Breakfast was great and staff was super friendly. We loved the proximity to the train station and also the promenade.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Great staff, nice hotel, very convenient.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Would have been nice to have airco in the room. The noisiness outside does not make it possible to keep the window/door open during the night and even though it wasn't very hot outside, inside the room the temperature was high.

    Good location, close to the city centre and opposite of the train station. Easy to go around to find a restaurant. The people at the reception and taking care of the breakfast are great!

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Very good !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Great location opposite the train station, bus and tram stop. It is very clean and quiet and the staff are extremely friendly and helpful. The breakfast was very good with lots of lovely fruit. You can make tea and coffee and get drinking water from the sitting area in the lobby. The wifi is very good as well.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Cool.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Un long week end formidable Staff serviable,souriant, qualité de service est top. Position de l'hôtel est au centre.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    7.0
    Small friendly boutique style hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower in bath tub difficult to get in and out of. Breakfast slow, small portions, 20 minute wait for a croisant.

    Central position.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    The room was ok and the location was perfect for my needs.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Not many AC outlets in the room. The matress was not that good. A little noisy from the traffic.

    Conveniently placed near a train station which takes you directlly to the airport. I did not have time to take breakfast.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Coming back for sure!
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. All good.

    All the staff was extremely kind and helpful. Breakfast was pretty good. The hotel is at the 2nd floor of a building, and half of the rooms “circulate” the main “breakfast room” and the reception. It is a very interesting concept of close and cosy hotel. We definitely will repeat our stay.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Ideal situation for rail travellers
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very convenient for the railway station, being just across the road. It was also quick and easy to walk down to the lake for a stroll. We were only there for one night. It was clean and comfortable and suited our needs well.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Safe and convenient
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities are old and the breakfast is not nice

    The hotel location is perfect which is just opposite the main train station and easy to access to main tourist areas

    Stayed in April 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok

    Location and clean!

    Stayed in April 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Friendly staff.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Feedback
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Food

    Location

    Stayed in April 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Excellent and helpful staff

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    -

    The hotel is right in front of the train station. Exceptional location and really friendly staff. The breakfast includes bread, salami, cheese, butter and croissants.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    great location and very friendly staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Just that sometimes it takes quite a time to wait for the receptionist.

    Location is super center, just right in front of Geneve train station. Room is modern and clean. All facilies works fine. And, judging from the other guests, the hotel handles multiculturalism really well.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night

    Expensive

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Staff, location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    economical hotel in Geneva. Good staff, good location, but savings have some consequences.
    • Leisure trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night

    My bathroom was not en suite. It was not a shared bathroom but it was not in the room. That was a surprise and fine for me. But that would not be the case for all.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    too many e-mail about the booking, I received in total 17 e-mails related to this stay/booking. That is just insane. One booking confirmation is sufficient and one invoice. Especially for business travels, reduce!

    easy hotel

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great location in front of the train station
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    N/A

    Location is great !

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Amazing hotel at Center with strategic position and with a lot of stuff around!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Everything was amazing!

    Wonderful hotel with awesome stuff! The staff did everything and even more in order that my trip and comfort would be at maximum level! This is not a very big hotel with just 28 rooms. The position of this hotel is super strategic: - 10 meters from the main railway station - 10 meters from the bus and trolleybus and tram. - 50 meters from Starbucks, MCdonalds, KFC, Burger, English Pub and Lebanese cousin. - 100 meters from COOP and 2 big malls! So you have everything that you need. Free fruits for all days, lemon water, fresh water, coffee, tea, hot water is always available at the reception 24\7 The Breakfast could be better of course. Don`t expect 5 star breakfast, but with 5-6 dishes every day, croissants, eggs etc will always be available for you. Can`t complain tbh. The rooms is not very big, but have everything that you need: - Good bed, shower, bathroom, TV, table, chair and guardrobe with freeze and safe. - The pressure of the water was super nice, the water was super hot also. - Fast free WiFi Internet - ~ 80MBit\s = 8-9MB in downloading. Definitely will consider this hotel next time! P.S. Forget to tell you that Staff even gave me early checking at 9 AM for Free as well as a free breakfast when we arrived! That was so helpful! Thank you!

    Stayed in April 2024

Showing 1 – 25

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