Metzggasse 28, 3920 Zermatt, Switzerland
#292 of 464 hotels in Zermatt
Guests' ChoiceBased on 1180 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
9.0
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 21 June 2024
Martin
United KingdomNo kettle in room and looking out over a building site from the rear of the building.
Location is close to the centre and train station. Great view of the Matterhorn from the roof terrace if the weather is right.
Stayed in June 2024
Reviewed: 18 June 2024
Moab
United StatesYes
Okay
Stayed in June 2024
Reviewed: 16 June 2024
Cheeseman
AustraliaRoom was quite small and located adjacent to a building site.
Great location, very good breakfast and helpful, friendly staff.
Stayed in June 2024
Reviewed: 15 June 2024
Michael
CanadaThe breakfast was great. The location was perfect to get to everything. The room was smaller than expected The staff were friendly and gave us ideas on where to eat.
Stayed in June 2024
Reviewed: 11 June 2024
Sarah
United StatesSmall cute hotel in a quiet area about 8 min walk from train station and Matterhorn gondola. Beds were comfortable and windows were well insulated and blocked out the sound of nearby construction in the morning and church bells. Breakfast was very nice and they will store your luggage for free for early/late arrival.
Stayed in June 2024
Reviewed: 8 June 2024
Enric
SpainLocation and staff
Stayed in June 2024
Reviewed: 8 June 2024
Glasson
AustraliaNo coffee making facilities in the room but they gave me cups and milk and I could access instant boiling water in the reception so no problem at all.
Roof top terrace added a great socialising space. The staff were very friendly and helpful.
Stayed in June 2024
Reviewed: 7 June 2024
Lau
SingaporeJust outside the Inn can see Matterhorn. The staff is very friendly and helpful. We enjoyed our stay there..
Stayed in June 2024
Reviewed: 7 June 2024
Corinne
United KingdomGood breakfast
Stayed in May 2024
Reviewed: 6 June 2024
Rosemary
United StatesLittle bit difficult to find due to construction and a street closure.
Awesome breakfast buffet included in the stay, as well as a complimentary drink at a late afternoon reception. The staff was very friendly and helpful. We also enjoyed the rooftop deck.
Stayed in June 2024
Reviewed: 5 June 2024
Karen
CanadaThe bathroom didn’t have a light, other than the mirror.
The staff were very friendly and they provided a great breakfast. They have done some renos and the bathroom was completely redone.
Stayed in May 2024
Reviewed: 5 June 2024
Monika
United KingdomIt was a bit noisy.
Breakfast was very good
Stayed in June 2024
Reviewed: 1 June 2024
Suet
Hong Kongthere were some construction work going on near the hotel during my stay. the noise pollution of the neighbourhood affected our sleep. the washroom has some weird smell.
decent breakfast. nice location. friendly staff.
Stayed in May 2024
Reviewed: 30 May 2024
Marie-louise
United KingdomMaybe a little old fashioned but such good value that you did nt mind
Great spot in the village - great value , super breakfast . So much better value than most places around us .
Stayed in April 2024
Reviewed: 23 May 2024
Kamaldeo
Trinidad and TobagoAll was well
Very comfortable hotel, clean, good staff services and well located with a nice breakfast. The hotel is strong on a low carbon footprint. Will highly recommend.
Stayed in May 2024
Reviewed: 22 May 2024
Melissa
United StatesA little far from the train station and up a hill! 🤨
Staff gave some great recommendations for dining. Grampi's restaurant (find the reviews for it on Google). Everyone was always very friendly. Nice breakfast. Has a lift and a nice view from the roof with tables and chairs to relax up there.
Stayed in May 2024
Reviewed: 19 May 2024
Geraldine
AustraliaPersonal preference but not fond of the very flat pillows.
Very good breakfast. Friendly host. Good position close to town
Stayed in May 2024
Reviewed: 19 May 2024
Changlin
ChinaNeed to clean the dusty tables and furnitures, receptionist is not always available.
good service and staff is nice. Room overall is in good condition. Meet the standards of a hotel. Perfect location in the area, very close to Brienz station, you can literally see every train from window.
Stayed in May 2024
Reviewed: 16 May 2024
Jasmin
SwitzerlandThere is cobstruction going on on the neighbour land
The staff were nice and gave us good tips for hiking routes and free coffee for my friends
Stayed in May 2024
Reviewed: 16 May 2024
Berna
AustraliaRoom was much smaller than it looked in photos. My room was overlooking a construction site. It is a fairly dated inn. I didn't think it was good value for money but probably that's Zermatt.
Breakfast is nice, ski room and storage available. Bathroom was nice and clean.
Stayed in May 2024
Reviewed: 15 May 2024
Aleksandrs
SpainWe booked two rooms, one of the rooms had a view of the construction site.
Central location. The rooms were small, but comfortable. The breakfast was very good. The receptionists were friendly and it was possible to deposit our luggadge before check-in time. Happy with this hotel.
Stayed in May 2024
Reviewed: 15 May 2024
Kathy
United StatesMajor construction adjacent to the hotel which if your room is on the construction side it would be problematic.
Quaint and included breakfast. Also located close to the main and busy street, but away enough to only hear the river. Staff amazing, kudos to Michael and Simone.
Stayed in May 2024
Reviewed: 13 May 2024
Jennifer
United StatesVery flat pillows. We had a view of an excavation site.
It was charming. Really nice staff
Stayed in May 2024
Reviewed: 13 May 2024
George
United KingdomA little dusty in some parts of the room. Bathroom didn't have hot water during one of the days.
Some staff were very friendly
Stayed in May 2024
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